When it said dog friendly doesn't mean dogs stay no charge, it was 25.00 not happy.

No breakfast was available

Stayed in May 2024

neighbors and occasional roaches

no breakfast

Stayed in March 2024

The other people in the area were having constant parties until 4-5 am.

My children were comfortable, and the deadbolt on the door.

Stayed in June 2023

Smelt of smoke!

Cheap!

Stayed in May 2023

The area was ok but too many people walking around all night. People coming to the front desk asking where someone else was. Females standing at the end of the road. Room was non smoking but you could tell it was used for smoking. No microwave and saw a few roaches. No couch just a bed.

I like the bed and tv and being put in the front of the hotel.

Stayed in October 2022

They have roaches

I like the receptionist.

Stayed in August 2022

The bathroom walls were sort of dirty

It was peaceful and relaxing and I enjoyed my stay

Stayed in May 2021

There was cigarette buds on the head bored. No smoke alarm which is a major fire code violation. Then the breakfast advertised was not offered at all I was told “we don’t offer it at this location”. Yet it is shown online. Also advertised a pool which was not open at all. My children were hoping to take a morning swim before check out.

The location was good the rest was awful.

Stayed in April 2024

Staff not listening to health issues of guest.

Nothing

Stayed in March 2024

They canceled my booking because I wasn't there by 4pm. And the staff was very rude and that's after I had to wait for 30 minutes for someone to show up in the office.

Nothing at all.

Stayed in March 2024

The first room I checked into 304 had roaches everywhere and the floor was very damaged. Then I opted to give it one more try and they put me in room 419 and after packing up and moving rooms and unpacking and showering I found out the TV doesn't work and they just made me wait for someone to check it and then asked me to move rooms again. This place is horrible.

The staff was wonderful that's about it.

Stayed in February 2024

The bugs and I was itching all night and I have pictures and video

My room was 313 and it was roach infested roaches were in my bed

Stayed in February 2024

Room dirty Rude service No ice machine or vending machines TV didn't work Dirty

Nothing

Stayed in January 2024

It was nasty! The curtains looked like dogs had peed all over the bottom of them and half of the curtains were ripped off the hooks. When you open the door to the room the stench of cigarettes took my breath away. Roaches was running up the wall scattering as my husband opened the door. I told my husband to get in the car We were NOT staying there. As we were getting in the car a dude walked by us and was telling someone on the phone he was coming to Charlotte to “cap his ass”if he didn’t send his money. Went to front desk was told that my refund would be put back on my card and it of course was not. When I asked the girl at the desk how soon it would be put back she stated that other people have told her just 24 hrs. So apparently the is a normal thing for them. Cops were pulling in as we were pulling out of this trash hole. NEVER RECEIVED REFUND

Nothing at all!!

Stayed in December 2023

Terrible the room door was bent from the inside the card barely worked to open the door the door won’t locked went to sleep the door was cracked open

Nothing

Stayed in December 2023

I paid for a double room with double beds and got regular size beds

Stayed in October 2023

The rooms were awful. Dirty, moldy smell. Roaches. No Fire alarms. Socket cover in Bathroom was missing they had tape covering it. Bed spreads had burn holes in them. I have pictures of all this

Nothing. This place is awful

Stayed in September 2023

Google maps took us to the back side and that road was blocked off.

Staff was very friendly. Room was comfortable and clean. The pool looked nice even though we didn’t use it. They had a nice breakfast, I chose a waffle and an apple.

Stayed in September 2023

Desk clerk had thick accent. We were barely able to understand him and he didn’t seem to understand us at all. The toilet stopped up and they didn’t fix it. People were outside yelling, smoking pot. The room had stained walls. Dirty

The entire experience was a nightmare. We didn’t stay

Stayed in September 2023

Room was infested with roaches

Pool

Stayed in August 2023

I didn't like that the water in the tub did not go down

There was only coffee

Stayed in August 2023

I didn’t like either room. Had to switch rooms because the toilet overflowed 2 times. And the room did not have cable tv like the app said it woul. Then on the last day of our stay the other room keys stopped working. Could not take a shower in the room because the tub was nasty. Looked like someone was smoking in the bathroom and put the ashes out on the side of the tub. Room smelled like cigarettes. Would never stay there again. Should have went to the other hotel beside this one. And no towels or bed sheets in the other room. There workers don’t care.

Did not eat breakfast

Stayed in August 2023

After taking a shower I couldn’t get the water to go off completely I had to drown out the noise with the a/c unit.

Convince easy to get to. Staff was very friendly.

Stayed in July 2023

Door access with key card don’t work, poor HVAC, lighting poor, bugs, unsavory individuals

The condition of the property is below expectation.

Stayed in June 2023