Reviews of Red Carpet Inn & Suites Lima -Listing Partner 2 stars
1231 Neubrecht Road, Lima, OH 45801, United States
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewNothing it was very disgusting smells awful one room we reserved had blood on the towels and rags bathroom floor wasn't swept and we weren't comfortable want a refund left early
That it wasn't what it looks like online
Dear Guest, Thank you for bringing these concerns to our attention. We sincerely apologize for the distressing experience you encountered during your stay, particularly with the cleanliness issues such as blood on the towels and the unswept bathroom floor. This is not the standard we strive for, and we understand how uncomfortable this must have been for you. Please be assured that we are escalating this matter to our management team for immediate review. We are committed to addressing these issues promptly to prevent future occurrences. For further assistance, including your request for a refund, please reach out to us directly at ota.escalations@oyorooms.com. We value your feedback and are dedicated to ensuring you feel heard and valued. Thank you for your patience and understanding. Red Carpet Inn & Suites Lima (Listing Partner)
Dear Guest, Thank you for bringing these concerns to our attention. We sincerely apologize for the distressing experience you encountered during your stay, particularly with the cleanliness issues such as blood on the towels and the unswep… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewNothing
Mold in the room toilet didn't work sink was broken and the room smelled
Dear Guest, We sincerely apologize for the unpleasant experience you had during your stay with us. We are deeply sorry for the issues you encountered, including the mold in the room, the non-functional toilet, the broken sink, and the unpleasant smell. This is not the standard we strive to uphold. Please rest assured that we are taking immediate steps to address these concerns. Our team is conducting thorough maintenance checks and enhancing staff training to prevent such issues in the future. Your feedback is invaluable to us, and we are committed to ensuring a better experience for all our guests. Thank you for bringing this to our attention. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. If you have any further concerns, please feel free to reach out to us at ota.escalations@oyorooms.com. Warm regards, Team OYO
Dear Guest, We sincerely apologize for the unpleasant experience you had during your stay with us. We are deeply sorry for the issues you encountered, including the mold in the room, the non-functional toilet, the broken sink, and the unpl… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewI didn't like anything
I got there after getting the price from booking they added another $25 to the bill and I had to give them cash for the extra money
Dear Guest, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the additional charge of $25 and the requirement to pay in cash. This is not the experience we aim to provide our guests. To address this issue, please reach out to us at ota.escalations@oyorooms.com with your booking details. Our team is here to assist you and ensure a resolution. We appreciate your patience and understanding. Best regards, Team OYO
Dear Guest, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the additional charge of $25 and the requirement to pay in cash. This is not the experience we aim to provide our guests. To … Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewEverything
Dear Guest, Thank you for your succinct review and for rating your stay with us a perfect 10.0. We truly appreciate your feedback and are eager to learn more about what made your experience so exceptional. Please feel free to share any specific highlights or areas for improvement, as your insights are invaluable to us. Looking forward to hearing more from you. Best regards, Team OYO
Dear Guest, Thank you for your succinct review and for rating your stay with us a perfect 10.0. We truly appreciate your feedback and are eager to learn more about what made your experience so exceptional. Please feel free to share any spe… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in March 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewGreat, affordable stay.
Dear Guest, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and found it both great and affordable. Your positive feedback is highly appreciated and motivates us to continue providing excellent service. We look forward to welcoming you back for another pleasant stay. Best regards, Team OYO
Dear Guest, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and found it both great and affordable. Your positive feedback is highly appreciated and motivates us to continue providing excellent serv… Show more
Reviewed: 27 March 2025 · Stayed in February 2025
Verified reviewI liked the fact that it is safe for children. It's also really quiet.
I wish they could have complimentary breakfast.
Dear Commons, Thank you for your wonderful feedback! We're so happy to hear that you had a great stay and found the hotel safe and quiet for your family. We appreciate your suggestion about complimentary breakfast and will certainly take it into consideration for the future. We look forward to welcoming you again on your next visit! Best regards, Tim Red Carpet Inn & Suites Lima
Dear Commons, Thank you for your wonderful feedback! We're so happy to hear that you had a great stay and found the hotel safe and quiet for your family. We appreciate your suggestion about complimentary breakfast and will certainly ta… Show more
Reviewed: 26 March 2025 · Stayed in February 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewIt was cheap
Only 2 lights in the room worked it was outdated
Dear, Davis! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Mary!
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewThis is the worse place I ever meet in my life so nasty 🤢 mattress carpet cabinets pillows bathroom I don’t really matter about how old it’s, but clean don’t have do nothing with that. If you ask for something they don’t like it and they start to talk and get actitud with you.
Beside that everything was so nasty, the bed and sheets smelling like dirty sweaty horrible, Booking said that it was $372 and he steal $40 to me, so every body please ve careful my daughter get a type of rash because of this nasty place, and they treated us horrible all the time you can’t ask for nothing
Dear, Kerin! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Milo!
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewNothing.
It was disgustingly filthy. It made a gas station bathroom look and smell elegant. There was stains all over the sheets. Couldn’t even open the fridge. Remote only worked if you pressed the channel up button. My “bed” was an AIR MATTRESS. To top it off I’m glad I took what little belongings I brought in when leaving for the day as when I got back, the door that I left open for the bathroom was closed, drawers to the dresser were open, the heat was turned off. Mind you I left it on as it freezing in the room and -6 outside. Yet can’t say it was housekeeping as trash wasn’t taken and bed wasn’t made. I only stayed as it was all I could squeeze in money wise last minute for the weekend. I’d rather freeze to death in my car than ever stay here again.
Dear, Coty! It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, Marie!
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewMostly every thing
No coffee in room
Dear, Christine! Thank you so much for the positive rating. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Kert!
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewNothing
Awful had to leave
Dear, Sophia! Sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Mary!
Reviewed: 1 December 2024 · Stayed in November 2024
Verified reviewReviewed: 21 November 2024 · Stayed in November 2024
Verified reviewThe hospitality and location.
Nothing
Hi, Ashley! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Noah