2301 Colonial Drive, Helena, MT 59601, United States of America
#12 of 23 hotels in Helena
Guests' ChoiceBased on 64 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.7
Facilities
8.0
Staff
8.8
Value for money
7.2
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: January 28, 2024
Eric
United States of AmericaSome type of continental breakfast would have been nice.
We loved having a sink area separate from the bathroom. We also really enjoyed the fireplace.
Stayed in January 2024
Reviewed: October 16, 2023
Bryce
United States of AmericaIt was an enjoyable stay all around. The hotel could do more for breakfast but they did have a few options for breakfast bars, yogurt, etc.
The hotel was clean and comfortable. More than adequate, appears to be an older hotel which is now renovated nicely. The overall size of the room wasn't very big but that is kind of nice for climate control. More than enough room for what we needed.
Stayed in October 2023
Reviewed: September 26, 2023
Lorne
CanadaShortage of staff so no breakfast but housekeeping were the best
Stayed in September 2023
Reviewed: April 2, 2023
Sandra
CanadaThe site showed a lovely breakfast .....the room was closed and the continental was a 3 out of 10
bedding was wonderful, room itself was lovey and clean ... Location was quiet and peaceful
Stayed in April 2023
Reviewed: March 27, 2023
Roylene
United States of AmericaPet fee was $50 a dog so this fee was 2/3 the cost of the room because we had two dogs. I had staff contact manager and ask for reduction in fee. Being a gold member it was reduced to $25 a dog.
Location and room was comfortable
Stayed in March 2023
Reviewed: February 20, 2023
Mark
United States of AmericaWay overpriced for the value. Average room and very limited free breakfast. Coffee maker in room had molded coffee packet in filter basket that obviously hadn’t been cleaned. I could have gotten a better room elsewhere for at least $50 less.
Beautiful lobby with a lounge and breakfast area
Stayed in February 2023
Reviewed: February 12, 2023
Mrs
United States of AmericaThe restaurant was not open and Sunday breakfast buffet was over cooked.
I like the room and pool.
Stayed in January 2023
Reviewed: November 12, 2022
Malin
United States of Americaloud! thin walls. and slow service in the restaurant (not staff’s fault, they were working so hard)
pretty and clean
Stayed in October 2022
Reviewed: October 17, 2022
Chris
United States of AmericaRather pricey and you had to pay for breakfast. Neighbors were noisy and the walls are thin.
Clean room East check in and staff was pleasant Entry way is awesome
Stayed in October 2022
Reviewed: October 2, 2022
Michelle
Canadaour air conditioner wouldn’t stop running no matter what setting we choose on the thermostat.
Stayed in October 2022
Reviewed: July 11, 2022
William
United States of AmericaRoom smelled of stale smoke from a past guest. Brunch was $16.95 and for that price you got a cold breakfast and no service, just an employee dropping off the bill. No decaf coffee. Lounge food poor and no coffee in lobby!
Bed and rooms were comfortable.
Stayed in July 2022
Reviewed: April 17, 2022
Alex
United States of AmericaThe bathroom wasn't the cleanest... The carpet could of been a little cleaner as well in the room.
Very friendly staff!! We loved the room size.
Stayed in April 2022
Reviewed: March 8, 2022
Judy
United States of AmericaThe property is really big, lots of rooms. Our room was way far in the back. It was a long walk to the lobby.
This property is very clean, and somewhat updated for an older property. There's a bar and restaurant on site. This is nice as it a bit out of the way from downtown. It was really quiet.
Stayed in March 2022
Reviewed: January 31, 2022
Brandie
United States of Americavery confusing layout and not given a map. Property was large and wandered around looking for ice and vending.
Quiet, clean, and centrally located.
Stayed in January 2022
Reviewed: September 15, 2021
Daniel
United States of AmericaJust the breakfast was a little bit of a disappointment
It was okay it was probably the low point of our stay it could have been better but for what it was it was okay
Stayed in September 2021
Reviewed: May 21, 2024
Alex
United States of AmericaThe stains on the carpet, room wasn't as advertised on this site.
The renovated bathroom with jetted tub.
Stayed in May 2024
Reviewed: March 26, 2024
Gabriel
United States of AmericaThe fact that our toilet was stopped up and that I had to plunge someone elses waste before I could use the toilet was DISGUSTING! When I called for help, housekeeping showed up and handed me a dirty plunger in a bag and left. I will NEVER stay at this hotel again nor will I recommend it to anyone. Motel 6 would have been better.
The breakfast was good.
Stayed in March 2024
Reviewed: January 17, 2024
Bonnie
United States of AmericaThe hot tub and pool were out of order. They put us at the end of the hotel on the second floor even though it was far from full. I think it’s because we got a good deal through Bookings.
It was nice enough and clean.
Stayed in January 2024
Reviewed: January 2, 2024
Francine
United States of AmericaNot very inviting or cozy . Needs some decore. Very blah. Room was dirty. Bugs in the towels. Bath took awhile to fill, was extremely slow to drain. No pool or hot tub access.Which wasn't stated when I reserved. The food tasted like it was a frozen dinner. Chicken was very thin and dry. Was not worth the price. Overall wasn't worth the stay. This place was great 20 yrs ago. Sorry. Next trip will be some other establishment
The bed was comfy
Stayed in December 2023
Reviewed: December 19, 2023
Zachary
United States of AmericaPool was broken, not advertised. Room was dirty. Smelled like cigarette smoke in the hall ways. For the price the room was tiny. Pull out 2nd bed was advertised but not in the room. Photos shows back door to outside balcony that was not the room we got.
I liked it was quiet.
Stayed in December 2023
Reviewed: December 11, 2023
Ariel
United States of AmericaShower was loud broken hair in tub bathroom floor and bed .
Nice Christmas lights
Stayed in December 2023
Reviewed: October 16, 2023
Loewen
United States of AmericaContinental breakfast,what a joke they weren't keeping it filled. Out of coffee both times we went down to get some.Couldn't find anyone to get clean towels, our room wasn't cleaned.The sheets were to small for bed, and the fan in the bathroom didn't work.I won't recommend this place to anyone 😒 and for what we paid for two nights we could have stayed anywhere else for 4 or 5 days with a continental breakfast that would be a hot breakfast and our room would have been refreshed,meaning make bed new towels vacuum and add coffee new cups etc.
The location is good. The entrance and lobby are beautiful.
Stayed in October 2023
Reviewed: September 4, 2023
Marlyn
CanadaBathroom was quite dirty behind the door and on the baseboards
Breakfast was all prepackaged food.
Stayed in August 2023
Reviewed: April 3, 2023
Lisa
United States of Americathe bed was not comfortable at all and the heat would not shut off it blew cold air all night and was noise. usually we don't have a problem this was the first
location it's a beautiful place love the stairs
Stayed in April 2023
Showing 1 - 25
Athens, Greece
Ljubljana, Slovenia
Palić, Serbia
Powell River, Canada
Pouilly-sous-Charlieu, France
Niederbipp, Switzerland
Zadar, Croatia
Jackpot, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content