Reviews of Red Lion Templin's Hotel on the River 3 stars

Thank you so much for your kind words and perfect rating, McCollum! We're thrilled to hear that our location and team made a positive impression—your recognition means the world to us. We also appreciate your note about sound traveling between rooms. While we're glad it didn’t overshadow your overall experience, we understand how important a peaceful environment is and are actively exploring ways to improve sound insulation for future stays. Your feedback helps us grow, and we hope to welcome you back soon for an even more restful visit! Warm regards, Hotel Management

Thank you so much for your kind words and perfect rating, McCollum! We're thrilled to hear that our location and team made a positive impression—your recognition means the world to us. We also appreciate your note about sound traveling betw… Show more

Dear Charco, Thank you so much for your fantastic review and perfect rating! We're delighted that our team and the view from the restaurant made such a strong impression—it’s always wonderful to hear when those special touches shine through. We truly appreciate your understanding regarding the limited menu. You're absolutely right—due to an unexpected kitchen incident, we had to temporarily scale back our offerings. We're grateful for your patience and thrilled that you still enjoyed your meal overall. Your kindness and flexibility mean a lot to us, and we hope to welcome you back soon with a fully restored menu and the same great service and views. Warm regards, Management

Dear Charco, Thank you so much for your fantastic review and perfect rating! We're delighted that our team and the view from the restaurant made such a strong impression—it’s always wonderful to hear when those special touches shine through… Show more

Dear Cynthia, Thank you for sharing your feedback, even though we're truly sorry to hear about your experience. What you described is far below the standards we strive to uphold, and we deeply regret that your room was not presented in a clean and welcoming condition. Your comments about the cleanliness, visible damage, and overall state of the room are extremely concerning. We take this seriously and are already investigating what went wrong during your stay. This is not the impression we want to leave, and we sincerely apologize for the discomfort and frustration it caused. If you're open to it, we’d appreciate the opportunity to speak with you directly so we can make things right and ensure this doesn’t happen again. Your feedback is invaluable in helping us improve, and we hope you’ll give us a chance to restore your trust. Warm regards, Hotel Management

Dear Cynthia, Thank you for sharing your feedback, even though we're truly sorry to hear about your experience. What you described is far below the standards we strive to uphold, and we deeply regret that your room was not presented in a cl… Show more

Dear Heidi, Thank you so much for your glowing review and perfect score! We're thrilled to hear that you enjoyed the peaceful atmosphere, spotless accommodations, and that stunning river view. It’s wonderful to know that the ample parking added to your convenience as well. Your kind words mean a lot to our team, and we're so glad everything met—and even exceeded—your expectations. We hope to welcome you back soon for another relaxing stay. Warmest regards, Hotel management

Dear Heidi, Thank you so much for your glowing review and perfect score! We're thrilled to hear that you enjoyed the peaceful atmosphere, spotless accommodations, and that stunning river view. It’s wonderful to know that the ample parking a… Show more

Dear Grant, Thank you for sharing your thoughtful impressions with us. We're pleased to hear that you found your stay comfortable and quiet, and that our team made a positive impression with their friendliness. We appreciate your feedback regarding the in-room coffee and breakfast offerings. While we currently provide complimentary coffee in the lobby, we understand the convenience of having it in-room and will take your comments into consideration as we look to enhance guest amenities. Regarding the balcony and view, thank you for your honest observation. While the setting offers a natural, marina-adjacent backdrop, we recognize that it may not be the scenic highlight some guests are hoping for. Your perspective helps us better understand how we can improve the overall experience. It was a pleasure having you with us, and we hope to welcome you back for another stay—perhaps with a few more modern touches and a view that inspires. Warm regards, Madeline

Dear Grant, Thank you for sharing your thoughtful impressions with us. We're pleased to hear that you found your stay comfortable and quiet, and that our team made a positive impression with their friendliness. We appreciate your feedback r… Show more

Dear Kaitlin, We always want our guests to have a well-rounded experience, so while we are glad our private beach and breathtaking views pleased you, we are sorry to hear that certain aspects of your stay were less than ideal. Your feedback provides valuable insights into where we can enhance our guests' experience, so rest assured, we have noted all of your constructive comments to help us improve. It would be our pleasure to host you for a better visit, and we hope you'll choose to come back and see us when you're in Post Falls.

Dear Kaitlin, We always want our guests to have a well-rounded experience, so while we are glad our private beach and breathtaking views pleased you, we are sorry to hear that certain aspects of your stay were less than ideal. Your feedback… Show more

Hi Diane, Thank you so much for your kind words! We're thrilled to hear you enjoyed the peaceful atmosphere, beautiful views, and thoughtful touches like the deep bathtub and lighted mirror. It’s wonderful to know our team helped make your stay even more enjoyable. We do apologize for the inconvenience regarding the Wi-Fi password and lack of in-room information. That’s certainly something we can improve, and we appreciate you bringing it to our attention. We’ll also take note of your feedback about the bed firmness—comfort preferences vary, and we’re always looking for ways to enhance restfulness for all our guests. We hope to welcome you back soon for another relaxing stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. Warm regards, Hotel Management

Hi Diane, Thank you so much for your kind words! We're thrilled to hear you enjoyed the peaceful atmosphere, beautiful views, and thoughtful touches like the deep bathtub and lighted mirror. It’s wonderful to know our team helped make your … Show more

Short and sweet — we love it! 😄 Thanks for the shoutout. We're so glad you enjoyed the comfy beds and had a great time at the pool. Whether you were relaxing or making a splash, it's awesome to know those highlights hit the mark. Hope to see you again soon for another great stay!

Short and sweet — we love it! 😄 Thanks for the shoutout. We're so glad you enjoyed the comfy beds and had a great time at the pool. Whether you were relaxing or making a splash, it's awesome to know those highlights hit the mark. Hope to se… Show more

Thanks so much for sharing your experience! 😊 We're thrilled to hear you left with good memories and enjoyed the location and our on-site bar and restaurant — those are definitely some of our favorite features too. We’re sorry to hear the check-in didn’t quite meet expectations. That’s not the impression we aim to leave, and your feedback helps us improve. We’re glad it didn’t stop you from having fun, though — and we hope next time we can make every part of your stay feel just as great as the rest. Looking forward to welcoming you back!

Thanks so much for sharing your experience! 😊 We're thrilled to hear you left with good memories and enjoyed the location and our on-site bar and restaurant — those are definitely some of our favorite features too. We’re sorry to hear the c… Show more

Thanks for sharing your experience during your Silverwood trip! 😊 We're glad to hear the room felt clean, comfortable, and safe — that’s always our top priority. We’re sorry the river view didn’t live up to expectations and that the beach access wasn’t clearly visible. Your feedback is really valuable, and we’ll take a closer look to ensure our team is conveying important information regarding available amenities to ensure the best experience possible. We hope the rest of your trip was full of fun and adventure, and we’d love the chance to welcome you back with an even better view next time!

Thanks for sharing your experience during your Silverwood trip! 😊 We're glad to hear the room felt clean, comfortable, and safe — that’s always our top priority. We’re sorry the river view didn’t live up to expectations and that the beach a… Show more

Thanks for taking the time to share your feedback. We're really sorry to hear that the WiFi and room amenities didn’t meet expectations — that’s definitely not the experience we aim to provide. Your comments are important to us, and we’ll be looking into these issues to make sure future stays are smoother and more comfortable. We appreciate your honesty and hope we’ll have the chance to offer you a much better experience next time.

Thanks for taking the time to share your feedback. We're really sorry to hear that the WiFi and room amenities didn’t meet expectations — that’s definitely not the experience we aim to provide. Your comments are important to us, and we’ll b… Show more

Thank you for the lovely review! 😄 We're so glad your stay was both relaxing and fun — that’s exactly what we hope to deliver. It’s great to hear you enjoyed the location, beach area, and the bar/lounge — those spots are definitely guest favorites. We appreciate your note about the room aesthetics. While we’re working on updates, it’s wonderful to know it didn’t take away from your overall experience. And we’ll be sure to pass your kind words along to our staff — they’ll love hearing it! Looking forward to welcoming you back for another great stay!

Thank you for the lovely review! 😄 We're so glad your stay was both relaxing and fun — that’s exactly what we hope to deliver. It’s great to hear you enjoyed the location, beach area, and the bar/lounge — those spots are definitely guest fa… Show more

Hi Ronald, Thank you for the great rating and for sharing your experience! We're glad the location and view suited your visit—it’s always rewarding to hear when our setting enhances a guest’s stay. We’re sorry to hear the room photo gave a misleading impression of the view. That’s certainly not our intention, and we appreciate you bringing it to our attention. We’ll review our listings to ensure they more accurately reflect the actual vantage points so future guests know exactly what to expect. We hope to welcome you back again soon—with full transparency and another great stay. Warm regards, Templin's Team

Hi Ronald, Thank you for the great rating and for sharing your experience! We're glad the location and view suited your visit—it’s always rewarding to hear when our setting enhances a guest’s stay. We’re sorry to hear the room photo gave a … Show more

Hi there, Thank you for your review and for highlighting our location—we’re glad it worked well for your stay! We also appreciate your honest feedback about the property’s condition. You're absolutely right: some areas could use a little TLC, and we're actively working on updates to ensure a more polished experience for our guests. We hope you'll consider visiting again to see the improvements firsthand. Warm regards, Templin's Team

Hi there, Thank you for your review and for highlighting our location—we’re glad it worked well for your stay! We also appreciate your honest feedback about the property’s condition. You're absolutely right: some areas could use a little TL… Show more

Sheri thank you for sharing your feedback. We're truly sorry to hear that your room did not meet your expectations, especially regarding the river view and window condition. Our goal is to provide a comfortable and enjoyable stay, and it's clear we missed the mark during your visit. We appreciate you bringing this to our attention, and we will be reviewing how our room descriptions are presented to ensure they align more clearly with what guests can expect. Additionally, we've addressed your comments about the window cleanliness with our housekeeping team to prevent this from happening again. We value your input and hope you'll consider giving us another chance to provide you with the quality experience you deserve.

Sheri thank you for sharing your feedback. We're truly sorry to hear that your room did not meet your expectations, especially regarding the river view and window condition. Our goal is to provide a comfortable and enjoyable stay, and i… Show more