269 Highway 397, Lake Charles, LA 70615, United States of America
#16 of 32 hotels in Lake Charles
Guests' ChoiceBased on 576 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.0
Facilities
8.0
Staff
8.5
Value for money
8.4
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Vicki
United States of AmericaNeeds a safety door for entering about halfway down the hall. Luggage was heavy and could have used a shortcut.
Nice clean lobby and rooms
Stayed in May 2024
Reviewed: May 6, 2024
Tabitha
United States of AmericaWe were checking in the lady up front and was very friendly at all, but we finally found are room an we were checking in for three days, and our room keys didn't work every morning we was there we had to go get new keys every morning we stayed
The room was clean, and the bed was comfortable. The bathroom was clean, and the neighborhood was good
Stayed in May 2024
Reviewed: April 26, 2024
Katie
United States of AmericaThe breakfast is kind of terrible. The only decent thing available were the waffles and because that’s all, the line for that was massive. Wasn’t worth standing there for. I also am disappointed by the lack of liquid coffee creamers. It’s also really loud in the hallways. Every little noise woke me up overnight- even with my sound machine going.
24 Hour Friendly Front Desk, Easy Check in, Rooms are decently clean, good price, beds aren’t luxurious, but comfortable enough to sleep decently.
Stayed in April 2024
Reviewed: April 22, 2024
Debra
United States of AmericaNoise levels due to lack of carpeting
Stayed in April 2024
Reviewed: April 13, 2024
Johnson
United States of AmericaAcceptable but limited breakfast
Friendly staff
Stayed in April 2024
Reviewed: April 6, 2024
Sylvia
United States of AmericaWish there was a tub
Very clean and perfect location
Stayed in April 2024
Reviewed: March 23, 2024
Marcus
GermanyThe area was a bit industrial
Super quick check-in, clean, New. Overall a great value for money, however the area needs to be developed. Still I would stay here again
Stayed in March 2024
Reviewed: March 15, 2024
Edwina
United States of AmericaMore of a variety of breakfast food. More pastries, eggs, grits.
The breakfast was pretty good. I'm a true southerner so some eggs and grits would have been appreciated. It was basic but good and the breakfast area was clean.
Stayed in March 2024
Reviewed: March 1, 2024
Ronald
United States of AmericaCoffee shouldn't be located in the bathroom. The parking spaces are way too small.
Front loops were stale, location was fine.
Stayed in February 2024
Reviewed: February 17, 2024
Sylvia
United States of AmericaTile floors in room and no rugs
Clean and easy access to Interstate
Stayed in February 2024
Reviewed: January 9, 2024
Celestine
United States of AmericaQuiet location and the price is a value.
Stayed in January 2024
Reviewed: January 6, 2024
Reynolds
United States of AmericaThe breakfast
Beds
Stayed in December 2023
Reviewed: January 5, 2024
Charles
United States of AmericaThin walls, noisy, very limited decor
Clean, up to date
Stayed in January 2024
Reviewed: December 30, 2023
Denisha
United States of AmericaThe employees
Different area
Stayed in December 2023
Reviewed: December 27, 2023
Sylvia
United States of AmericaThe coffee sucked and I would had enjoyed something healthier for breakfast. These things did not make the stay bad, just can improve
The room was very clean and the shower was beautiful! The stay was amazing! Best Christmas I've had in years!
Stayed in December 2023
Reviewed: December 12, 2023
Zachary
United States of AmericaThe breakfast was basic and the shower had okay water pressure
The room was clean and updated
Stayed in December 2023
Reviewed: December 5, 2023
Michele
United States of AmericaI notice they had stains on the bed spread. Kinda of a turn off.
Room size was very nice and it was clean.
Stayed in December 2023
Reviewed: November 12, 2023
Sinclair
United States of AmericaBreakfast was only waffles and cereal. No eggs or fruit.
Stayed in November 2023
Reviewed: November 7, 2023
Karen
United States of AmericaJust our luck, to stay with a big dog barking a few times. Loud people slamming doors at 6am. It was a good hotel stay. Just rude people that particular day.
The bed was comfortable. It was clean and freshly renovated. It was on the outskirts of town, which was perfect for us.
Stayed in November 2023
Reviewed: October 31, 2023
Jeff
United States of AmericaOut of the way location
It was economically practical
Stayed in October 2023
Reviewed: October 31, 2023
William
United States of AmericaPillows not good, they need more pillow choices on the beds. Bring your own pillow. Water pressure in shower is sufficient, but should be stronger. No keto, low carb, high protein choices on breakfast menu. No eggs, no sausage, no bacon, no fruit, no yogurt.
Remodeled, Clean, great shower space, felt safe, comfortable beds, soap and shampoo dispensers are nice. Great A/C. Hot waffles available.
Stayed in October 2023
Reviewed: October 28, 2023
Spade
United States of AmericaRoom didn’t get any service none of the days we stayed.
Property was very clean and staff was nice.
Stayed in October 2023
Reviewed: October 24, 2023
Brenda
CanadaDid hear the train.
Room was very nice, bed was comfy and had a great shower. Newly renovated, would recommend to anyone travelling.
Stayed in October 2023
Reviewed: October 24, 2023
Robbie
United States of AmericaRoom keys…noise from neighboring rooms upstairs
Location…staff…continental breakfast
Stayed in October 2023
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