Reviews of Red Roof Inn Carrollton 2 stars
10 Slumber Lane, Carrollton, KY 41008, United States
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewComfortable beds,close to restaurants
Nothing in particular
Dear Porter, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Carrollton. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our comfortable bed and convenient location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests. Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price! Sincerely, Chirell Red Roof Management RediResponse Specialist
Dear Porter, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Carrollton. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments ab… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewGood and organized been warmer
Bagels
Dear Sullivan, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Carrollton. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good and organized location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests. Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price! Sincerely, Chirell Red Roof Management RediResponse Specialist
Dear Sullivan, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Carrollton. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments … Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewI loved that you could have one free animal. The owner of the hotel was amazing. Great customer service, very friendly and always there to help with anything he can. Clean bug free. Would stay again if I was in the area.
House keeping wasn’t the best. They come around 8am.. Not ideal when you’re on vacation especially with little kids. We couldn’t get our room cleaned. Had to sweep our own room. we took what we needed off their carts, changed our own trash ect. The owner did give us things we needed when he was there and we asked which helped a lot. He’s a very great owner. Over all it was a cheaper place to stay. Wasn’t horrible but would have really been better if housekeeping would have done what they needed to.
Dear Cheyanne, Thank you for taking the time to share your experience at Red Roof Inn Carrollton. I am so pleased to hear you found our staff and their customer service to be amazing. We're also glad you appreciated our pet policy and found the room clean and bug-free. However, I do apologize that the housekeeping service fell short of your expectations. We value your feedback as it helps us identify areas where we need to improve. Thank you for choosing Red Roof. We would love to see you again, should your travels bring you back to our area. Sincerely, Viktor Red Roof Management RediResponse Specialist
Dear Cheyanne, Thank you for taking the time to share your experience at Red Roof Inn Carrollton. I am so pleased to hear you found our staff and their customer service to be amazing. We're also glad you appreciated our pet policy and… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThey had breakfast
The people above us sounded like they were doing construction
Dear Brooke, Thank you for taking the time to leave a review. We appreciate your comments regarding your recent stay at the Red Roof Inn Carrollton. It's good to hear you enjoyed the breakfast we offer. However, we apologize for the possible noise that may have occurred during your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us. Sincerely, Devine Red Roof Management RediResponse Specialist
Dear Brooke, Thank you for taking the time to leave a review. We appreciate your comments regarding your recent stay at the Red Roof Inn Carrollton. It's good to hear you enjoyed the breakfast we offer. However, we apologize for the po… Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewThe only good thing about this place is pets stay for free that's about it
They was so rude over nothing
Dear Mcallister, Thank you for taking the time to tell us about your experience at the Red Roof Inn Carrollton. I'm truly sorry to hear about your disappointing experience. It's unacceptable that you felt that way with our staff. We strive to provide a welcoming and respectful environment for all our guests, and it's clear we fell short during your stay. Thank you for acknowledging our pet-friendly policy. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Very truly yours, Ann Red Roof Management RediResponse Specialist
Dear Mcallister, Thank you for taking the time to tell us about your experience at the Red Roof Inn Carrollton. I'm truly sorry to hear about your disappointing experience. It's unacceptable that you felt that way with our staff. … Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 13 October 2024 · Stayed in October 2024
Verified reviewMy room was recently upgraded, so that was nice, the bed was really comfortable.
My bathtub was not level, and I almost fell several times while trying to shower. Also the rear entrance was just open which as a solo female traveler was worrying. The lights should have been updated with the room, none of my chargers fit my the ports on it.
Thank you for taking a moment to leave a review, Walz. The staff and I at the RED ROOF INN CARROLLTON appreciate your 7/10 score. I am happy to hear that you found the room to be nice and newly updated, and you were pleased with the comfortability of the bed. However, you indicated that the encounter in the bathtub, being faced with safety concerns, and the other issues hindered your experience. At Red Roof, safety and security are some of our top priorities, so I am sorry to hear this was not achieved with you. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist
Thank you for taking a moment to leave a review, Walz. The staff and I at the RED ROOF INN CARROLLTON appreciate your 7/10 score. I am happy to hear that you found the room to be nice and newly updated, and you were pleased with the com… Show more
Reviewed: 2 October 2024 · Stayed in September 2024
Verified reviewGreat location for us on our travels, check in was easy, and they have hot breakfast. Room rate was the cheapest area by a landslide, which is why we booked.
Our room was honesty kinda gross. The light in the corner of the room has no lamp shade, light on one side of the bed did not work at all, and the window curtains were falling off the rod. The tv remote did not work at all, the bathroom sink counter had crusty stuff left on it, and the room floors were dirty to the point your bare feet needed washed before getting in bed or putting socks on. The bed was also pretty uncomfortable and the room walls are paper thin so you can hear everything happening beside you.
Thanks for sharing your feedback with us, Hannah. The team at our Red Roof Inn Carrollton was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that the check-in process was easy and that you were fond of our prices, it was displeasing to read that this was the impression left with you. You stated that the faulty light and the dirty floors, along with your other concerns hindered your stay. As such, your feedback may be taken into account, as Red Roof aims to continuously improve. I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future. Best wishes, Xao Red Roof Management RediResponse Specialist
Thanks for sharing your feedback with us, Hannah. The team at our Red Roof Inn Carrollton was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that the check-in process was easy and that … Show more
Reviewed: 21 September 2024 · Stayed in September 2024
Verified reviewReviewed: 11 September 2024 · Stayed in September 2024
Verified reviewNeutral
It was fine
Hello Brandon, Thank you for sharing your feedback with us. The team at our Red Roof Inn Carrollton appreciated your 8/10 rating. We were also pleased to know that our clean rooms and friendly staff were to your liking. On behalf of Red Roof, we would like to thank you for your shared feedback. We look forward to providing you with better future stays. Appreciatively, Xao Red Roof Management RediResponse Specialist
Hello Brandon, Thank you for sharing your feedback with us. The team at our Red Roof Inn Carrollton appreciated your 8/10 rating. We were also pleased to know that our clean rooms and friendly staff were to your liking. On behalf of R… Show more
Reviewed: 29 August 2024 · Stayed in August 2024
Verified reviewReviewed: 26 August 2024 · Stayed in August 2024
Verified reviewEasy access to highway, clean, and safe. Great staff, very helpful.
N/a
Hello Kim, Thank you for telling us about your stay at the Red Roof Inn Carrollton. I am glad that you were pleased with our convenient location, our great staff and all the other kind remarks highlighted. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof. Sincerely, Olivia Red Roof Management RediResponse Specialist
Hello Kim, Thank you for telling us about your stay at the Red Roof Inn Carrollton. I am glad that you were pleased with our convenient location, our great staff and all the other kind remarks highlighted. At Red Roof, we hope to continue… Show more
Reviewed: 10 August 2024 · Stayed in August 2024
Verified reviewReviewed: 8 August 2024 · Stayed in July 2024
Verified reviewReviewed: 14 July 2024 · Stayed in July 2024
Verified reviewReviewed: 8 July 2024 · Stayed in July 2024
Verified reviewNothing
Dirty and outdated
Dear John, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Carrollton. We sincerely apologize that our cleanliness did not meet your expectations. We understand how crucial a clean and welcoming environment is for our guests, and we regret any discomfort or inconvenience you experienced. Please rest assured that we take comments like yours very seriously and are already implementing measures to ensure our standards of cleanliness are not only met but exceeded. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Nishaye Red Roof Management RediResponse Specialist
Dear John, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Carrollton. We sincerely apologize that our cleanliness did not meet your expectations. We understand how crucial a clean and … Show more
Reviewed: 5 July 2024 · Stayed in July 2024
Verified reviewWhat breakfast? There was no coffee at 8:30am and the front desk person was on the phone. Waited for over 10 minutes and decided to get a coffee in our room. The breakfast was only juice, sausage gravy and biscuit...and a couple of small pastries. Not happy! I booked a handicap room but was told there were only 2 of those rooms and they were both booked. I had knee replacement surgery on both knees and there were no railings to sit on the toilet or get in the shower. Not happy! Also, no place to walk our small dog. At the end of the building there was a grassy area on a slope, but alot of dog poo that wasn't cleaned up, so that wasn't a good place to walk our pup. Not happy! The room was fairly clean, but very outdated. Bed was comfortable.
Dear Lawrence, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Carrollton. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. I was happy to read that the room was fairy clean and the bed was comfortable. However, you indicated that you were unsatisfied with the breakfast variety provided, the lack of availability to walk your pet and other listed concerns. Please accept our sincere apology for the impact these issues had on your stay. At Red Roof we strive to deliver a warm, accommodating and value-based stay to all guest, so it was disheartened to read that this was not met during your visit with us. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely, Toujana Red Roof Management RediResponse Specialist
Dear Lawrence, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Carrollton. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. I was happy… Show more
Reviewed: 16 June 2024 · Stayed in May 2024
Verified reviewClean comfortable room. Lots of space.
No elevator. Breakfast was not up to par. The biscuits were rocks and the eggs were runny. Breads were stale
Dear Tammy, Thank you for taking the time to tell us about your experience at the Red Roof Inn Carrollton. I am glad to read that you were pleased with the cleanliness of the rooms and their comfort. How, it seemed that the breakfast did not meet your expectations and that our hotel does not have an elevator. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Carla Red Roof Management RediResponse Specialist
Dear Tammy, Thank you for taking the time to tell us about your experience at the Red Roof Inn Carrollton. I am glad to read that you were pleased with the cleanliness of the rooms and their comfort. How, it seemed that the breakfast did n… Show more
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewReviewed: 23 May 2024 · Stayed in May 2024
Verified reviewReviewed: 21 April 2024 · Stayed in April 2024
Verified reviewReviewed: 8 April 2024 · Stayed in April 2024
Verified reviewVery nice. Was kind of convenient. Room had the space needed and the temperature was good.
In my opinion they should keep up with the breakfast a little bit maybe make an extra thing of biscuits and gravy never hurts keeping an eye on the bread or putting out more bread getting better bread as well most of the bread was broken.
Dear Tiffiany, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN CARROLLTON. It's wonderful to see our spacious rooms, convenient location, and right temperature created a wonderful experience. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that Red Roof does value your opinion and will take your breakfast suggestion into consideration. We can't wait to have you enjoy another wonderful stay with us. Sincerely, Recordo Red Roof Management Rediresponse Specialist
Dear Tiffiany, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN CARROLLTON. It's wonderful to see our spacious rooms, convenient location, and right … Show more