1915 North Pointe Drive, Durham, NC 27705, United States of America
#64 of 72 hotels in Durham
Guests' ChoiceBased on 817 hotel reviews
6.1Cleanliness
6.7
Comfort
6.8
Location
7.4
Facilities
6.4
Staff
7.5
Value for money
6.9
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 15, 2021
Silvanus
United States of AmericaRoom was smelly (smelled something like mold). Noise from Air Condition unit. Thy need to replace the air condition unit, for it generates so much noise. No access to lobby for customer for check-in/out. Have to wait in-front of a window. It didn't give me good impression at very first.
Location.
Stayed in August 2021
Reviewed: September 8, 2021
Plymouth
United States of AmericaTub wasn’t clean and no microwave in room
Location to restaurants
Stayed in September 2021
Reviewed: September 6, 2021
Brittany
United States of AmericaI was so uncomfortable on the beds. I kept waking up to switch sides because my hips and shoulders were hurting. Also there is light that comes through at the top of the curtains so it was not as dark as I like it.
Staff were very pleasant and helpful. Our first night the light above the sink didn't work. We told the staff in the morning and when we came back it was working. The room was very clean.
Stayed in September 2021
Reviewed: September 5, 2021
Lanie
United States of AmericaSee above
Comfy beds. Coffee in the lobby was not available even tho we could see it thru the glass door. There was no reason why the 2 women on duty couldn’t have handed me a cup! They weren’t busy.
Stayed in September 2021
Reviewed: August 29, 2021
Deanna
United States of AmericaMy bed was broken so I didn’t sleep well and also the toilet was broken. No coffee or breakfast was offered due to covid (over it) and also no bottled water available.
The staff is fantastic. It’s pet friendly too which is very helpful. I always travel with my pet.
Stayed in August 2021
Reviewed: July 27, 2021
Lindsay
United States of AmericaMy room reeked of smoke.
It was cheap and a great location for me. Lots of bright lights for safety.
Stayed in July 2021
Reviewed: July 9, 2021
George
United States of AmericaNothing really, maybe small refrigerator
Quiet, seemed like safe location, there was a couple places to eat that were walkable to location, and fit my needs
Stayed in July 2021
Reviewed: June 30, 2021
Lenore
United States of AmericaThe outside. The outer building is a little ru down.
The rooms were very clean and comfortable. I was surprised because the outside is a little beat down.
Stayed in June 2021
Reviewed: June 27, 2021
Tonja
United States of AmericaTo noisy! During the day and after 1:00am I was waken up to loud talking outside my room . And it could have a small microwave
Clean room
Stayed in June 2021
Reviewed: June 26, 2021
Beth
United States of AmericaNo amenities at all , not even ice machine. No hairdryer in room. Covers had cigarette burns. No coffee maker in the room or lobby area
Stayed in June 2021
Reviewed: June 23, 2021
Mo
United States of AmericaOk
Ok
Stayed in May 2021
Reviewed: June 16, 2021
Mario
United States of AmericaNo fridge or microwave in room. The bed was to small. The hotel didn’t look like what they got on well site.
Location was great didn’t have far to go to the hospital.
Stayed in June 2021
Reviewed: June 11, 2021
Aw
United States of AmericaSketchy and being charged a deposit.
Price.
Stayed in June 2021
Reviewed: June 11, 2021
Aw
United States of AmericaLots of people smoking and hanging out all over the property. Deposit charged to card
Price
Stayed in June 2021
Reviewed: June 8, 2021
Lesa
United States of AmericaThe room was clean, the bed was comfortable and the staff was customer service friendly.
Stayed in June 2021
Reviewed: June 1, 2021
Mularky
United States of AmericaThe WiFi and TV didn't work At All the first day, the TV worked on day 2, but I had to continually re-sign in to the WiFi. I got no response from the front desk or my message about it on this site. And the check out process took over 30 minutes due to only one person at the desk.
Was clean
Stayed in May 2021
Reviewed: May 22, 2024
Theresa
United States of AmericaIt was close to restaurants. And hospital 15 minutes.
Stayed in May 2024
Reviewed: May 22, 2024
Princewill
United States of AmericaYour staff members are great and rooms very clean
Stayed in April 2024
Reviewed: May 16, 2024
Samantha
United States of AmericaEverything. Worst hotel experience of my life and booking.com seems totally fine with screwing people who use their services over. I cannot believe companies like this actually get away with THEFT and you enable it.
Nothing. Absolutely DISGUSTING room and owner. This man who runs/owns this place is an actual thief.
Stayed in May 2024
Reviewed: May 15, 2024
Suresh
United States of AmericaBath with no locks. No housekeeping for the complete stay. Room stink with weed smell. Bed was not okay. Needs to be replaced
Flooring was good
Stayed in May 2024
Reviewed: May 14, 2024
Rene
United States of AmericaRoom service dump
Nothing!!!
Stayed in May 2024
Reviewed: May 11, 2024
Douglas
United States of AmericaUnkept building and rooms
Nothing
Stayed in May 2024
Reviewed: May 7, 2024
Harris
United States of AmericaIt had a bad smell in the room
Stayed in May 2024
Reviewed: May 6, 2024
Lester
United Arab EmiratesA lot of NO Smoking Sign but my room smells like it! Bed and pillows smoked!
Location
Stayed in March 2024
Reviewed: April 28, 2024
Desi
United States of AmericaRest
You guys are so good to us thank you
Stayed in April 2024
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