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  5. Reviews of Red Roof Inn Lancaster Strasburg

Reviews of Red Roof Inn Lancaster Strasburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2390 Lincoln Highway , Lancaster, PA 17602, United States of America

#35 of 35 hotels in Lancaster

Guests' Choice

Review Score

Based on 582 hotel reviews

4.7

Score breakdown

  • Cleanliness

    5.3

  • Comfort

    5.5

  • Location

    7.1

  • Facilities

    5.1

  • Staff

    6.7

  • Value for money

    5.7

  • Free Wifi

    6.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 28, 2023

    5.0
    Fair
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had 2 bath mats and 4 hand towels, no bath towels, no washcloths

    Stayed in July 2023

  • Reviewed: May 8, 2023

    6.0
    Will not stay again
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Ceiling was dirty. Bathroom door wouldn’t close because of hump in floor. wrong toilet seat on toilet. Bed was very uncomfortable

    Close to everything we adventured too

    Stayed in May 2023

  • Reviewed: May 3, 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There where bugs all over the floor, alive and dead

    The bed was comfortable

    Stayed in April 2023

  • Reviewed: January 29, 2023

    4.0
    Was okay
    • Leisure trip
    • Solo traveler
    • Superior King Room Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I bought a pizzA and took a shower while it cooled and when I came out of the shower I found a roach on my pizza boc

    Location was fine

    Stayed in January 2023

  • Reviewed: December 11, 2022

    6.0
    • Leisure trip
    • Solo traveler
    • Superior King Room Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: November 24, 2022

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    the facility was very run down

    room was clean

    Stayed in November 2022

  • Reviewed: October 23, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was not very clean. There was hair in the bathroom. They don't seem to clean very well. There was food, trash and a condom under the bed. The beds are ok but a little hard. They could invest in some better pillows. For the price I would expect a little more.

    Location is great.

    Stayed in October 2022

  • Reviewed: October 23, 2022

    4.0
    I would return, but with fewer expectations.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 3 nights

    As far as I know, there was no maid. I was there for 3 days. Our room was never made up nor cleaned and I didn't see a maid in the hall ever. I took my own trash out and got my own towels from the front desk. Under the bed were belongings from a previous person (games, sock) , along with trash. Water was leaking from the toilet (I didn't bother to report it)

    The gentlemen at the front desk was quite pleasant and helpful. It was the least expensive place around. Parking was sufficient. In room...coffee maker, iron, ironing board, shampoo, bar soap, tv with remote, clock. (no phone, but doesn't everyone have a cell phone these days?) No problem with having a pet, but room door opened to an interior first floor hall not far to get outside.

    Stayed in October 2022

  • Reviewed: October 9, 2022

    6.0
    The Hen Do Stay
    • Business trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room140 had some roaches in there.The guest room attendant needs to pay close attention of the dust and dirty behind the night stand. Then I'm the victim of City Corruption of Philadelphia,the young lady comes to were I'm staying and telling my friends and the hotel employees that she's robbing me MelindaFields..They gave her a key to my room and she stole a pair of earrings.

    Will I was stuck here in Lancaster Pa, cause my truck engine blow. It was convenient in the area of shops&eateries.

    Stayed in September 2022

  • Reviewed: September 25, 2022

    6.0
    I’d bypass this place
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen Bed Disability Access Roll-In Shower Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    found out when we were packing to leave that there were roaches so we had to stop at laundry mat and wash everything before going home. also people were sitting outside of our room by the air conditioner smoking dope and our room reeked of pot the entire time. checkout time was 11 but the owner woke us up beating on the door at 9:30 asking if we were checking out or staying another night

    one level handicap accessible

    Stayed in September 2022

  • Reviewed: September 12, 2022

    6.0
    Great location, needs repairs and better cleaning
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom door was broken as was one of the windows, security lock for room was also non existant. Coffee must have been split all over wall at some point. Shower did not drain properly. The shower and sink both were missing the handle to make changing temperature of the water more complicated.

    Location was great.

    Stayed in September 2022

  • Reviewed: September 12, 2022

    4.0
    not our favorite place to have stayed.
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night

    Bathroom was to small. TV didn't work properly & we had to call a couple of times.

    Location.

    Stayed in September 2022

  • Reviewed: July 26, 2022

    4.0
    Disappointing
    • Business trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed sheets did not fit the bed then with a smell and there was roaches on the floor

    nothing

    Stayed in July 2022

  • Reviewed: June 23, 2022

    6.0
    Did everything we expected
    • Leisure trip
    • Family with young children
    • Superior King Room Non-Smoking
    • Stayed 2 nights

    The beds were stained

    Stayed in June 2022

  • Reviewed: June 21, 2022

    6.0
    i will be traveling to that area again however will not stay there.
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was not very clean , I literally worn flip flops in the shower. It advertised an outdoor pool which was not even open.

    Stayed in June 2022

  • Reviewed: June 8, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When i arrivedLike moldPlace alittle dirty room smelled

    Price

    Stayed in June 2022

  • Reviewed: May 30, 2022

    5.0
    Great staff poor facilities!
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled stuffy, and the bathroom had serious decay and mold around the base of the toilet. Most of all we were with our 7 and 8 year old grand children who were looking forward to going swimming and the pool was not available because it needed service!

    Very comfortable bed and friendly staff.

    Stayed in May 2022

  • Reviewed: May 2, 2022

    4.0
    It was ok, would have been nice if at least as continental breakfast was provided
    • Leisure trip
    • Group
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The floors were not overly clean

    It was average, no frills

    Stayed in April 2022

  • Reviewed: May 2, 2022

    4.0
    Will not come back
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night

    It smelled like smoke, the power went out in the room, small TV with wires and cable box dangling.

    Stayed in April 2022

  • Reviewed: April 20, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room smelled. From the time you walked into the room. Front desk gave us air freshener refills, after they were notified. I also had some pine cleaner to help with the smell. The room still smelled. Sometimes the room smelled like urine and funk. The air freshener helped a bit along with the cleaner. If that wasn't enough we had to deal with ants. Slept with the light on every night. Didn't have a rail to get in and out of the shower.

    The bed was comfortable. The location was great.

    Stayed in April 2022

  • Reviewed: April 18, 2022

    5.0
    okay nothing to talk about unless cleaned up wont stay again
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 2 nights

    end tables covered in sticky stuff remotes covered in tape faucet had no handle remotes also had gunk on them

    close to everything

    Stayed in April 2022

  • Reviewed: April 7, 2022

    6.0
    Nice enough.
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 3 nights

    Awful lot of clutter / trash / old furniture around the buildings. Not everything was in good repair. Toilet tank lid duct taped down - with black tape, screws missing from security locks, etc.

    Room was clean enough, and we had a pleasant enough stay.

    Stayed in April 2022

  • Reviewed: March 22, 2022

    6.0
    just okay
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    facility seemed a bit rundown

    good location

    Stayed in March 2022

  • Reviewed: March 11, 2022

    5.0
    not worth the money. very dirty place. bugs in sheets
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    dingy, motel run down. trash everywhere outside. terrible stay

    nothing

    Stayed in February 2022

Showing 1 - 25

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