6055 Shelby Oaks Drive, Memphis, TN 38134, United States
#96 of 111 hotels in Memphis
Guests' ChoiceBased on 345 hotel reviews
5.3Cleanliness
6.1
Comfort
6.2
Location
6.6
Facilities
5.8
Staff
6.0
Value for money
6.1
Free WiFi
4.0
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End of dialog contentReviewed: 25 March 2025
Monique
United StatesRoaches and craxkheads
Stayed in March 2025
Reviewed: 13 August 2024
Leonard
United StatesBooked a 280 square foot room, given a room half that size with 2 pets.
Quiet, no homeless or drug users walking around.
Stayed in August 2024
Reviewed: 28 May 2024
Rogers
United StatesI upgraded to get an iron which was not provided the extra money spent was pointless. The bed was moist as it wet sheets were on the bed. The room smelled of cigarettes I do not smoke so it was unpleasant. The shower had no pressure.
Stayed in May 2024
Reviewed: 23 May 2024
Shawntae
United StatesCarpet was terrible dirty nasty looking
Nothing
Stayed in May 2024
Reviewed: 16 April 2024
Rodrigo
United StatesWhen we checked inside on Saturday April 13th, the person at the front desk was a person. rude and disrespectful. The whole time we were there he was talking to his girlfriend and had an attitude towards us.
Stayed in April 2024
Reviewed: 20 March 2024
Soderborg
United StatesThe motel is a bit dated, some damage to the table, but clean enough. I've stayed at better Red Roof Inns.
It it a fair place. I like that it accomodates pets and is cheap. It is also close enough to Memphis, but the area it is located in a rough area.
Stayed in December 2023
Reviewed: 8 March 2024
Fernando
United Statesthe room smelled like cigarettes and the tv did not work most of the time
the price was great and the bed was confortable
Stayed in March 2024
Reviewed: 5 February 2024
Rita
United StatesWe paid $10 extra for a non smoking room and the room still smelled like smoke. The room was clean but the place needs attention for appearance and updated. Beds were old and broken down. Placing a chair in the room would help.
That it is pet friendly and there isn’t a charge for that. I don’t mind paying a deposit and then getting it back as I’m a responsible pet owner.
Stayed in February 2024
Reviewed: 29 December 2023
Ioné
FranceWe had cockroaches in the bedroom, asked for a non smoking room, gave us one that was smelling like cold tobacco, the door was halfway smashed and toilet broken. Will not come back. Can have better hotel for same price.
Good location
Stayed in December 2023
Reviewed: 26 November 2023
Angelica
United StatesThe staff were not very friendly when we arrived. Checking in we were shocked that staff were behind glassed in window and the lobby was locked. All communication took place through a small pass through window. The property looked very run down. Our room was tiny, and although it was clean, there were cracks in the ceiling and it smelled musty. We arrived later in the evening and discovered shortly upon arrival that the toilet water would not stop running. Due to it being so late we turned off the water and planned to tell them in the morning. All night long there were sounds of people walking around outside. However, after multiple attempts to call and speak to someone the next morning and no one ever answering the phone, we ended up just staying elsewhere even though we had already paid to stay here.
The price was the reason we chose this location.
Stayed in November 2023
Reviewed: 6 August 2023
Chauntay
United StatesPulled up and instantly got disappointed. This looked like a ran down homeless shelter. Had cardboard as siding and overall looked disgusting and did not make it in to stay. Cancelled and had to find another place to stay. Very disappointed
Nothing
Stayed in August 2023
Reviewed: 21 July 2023
Perry
United StatesThe carpet was really gross. We needed extra towels, but they didn't have any because they said the Supply Closet was locked up. And they ran out. It was very disappointing.
It was close to the highway.
Stayed in July 2023
Reviewed: 15 July 2023
Sarita
United StatesArea and the room smell bad like mildew
Nothing
Stayed in July 2023
Reviewed: 12 July 2023
Cindy
United StatesThere was lots of bugs
Stayed in July 2023
Reviewed: 1 July 2023
Sophie
United StatesThe cost and cleanliness. The room was expensive for holes in the walls and roaches. Plus the $100 deposit you don't get back until a week later definitely seemed overpriced. The room should be 40$
I got to keep my dog there. He had places to poop around the motel .
Stayed in May 2023
Reviewed: 19 June 2023
Smith
United StatesBeds were old springs were poking thru. Beds were extremely uncomfortable. The room smelt like urine, carpets were nasty
Staff was friendly and courteous. Room was clean. Bed was clean
Stayed in June 2023
Reviewed: 29 May 2023
Camilla
United StatesThe dirty shower and toilet the
The location
Stayed in May 2023
Reviewed: 4 May 2023
Honey
United StatesThe room had a order and carpet was dirty
Nothing
Stayed in April 2023
Reviewed: 9 April 2023
Jacqueline
AustraliaGetting old, needs repair, dog poop everywhere, watch your step. Crooked mirror, crooked lamp shades, bed too soft for my me as well as pillows.
close to restaurants and freeway.
Stayed in April 2023
Reviewed: 22 March 2023
Rene
United StatesCar got broken into and the security camera for that area of the parking lot didn't work. No hot water only Luke warm showers. Laundry machines took money and didn't return. Ice machine is broken.
Nice staff. Decent rooms
Stayed in March 2023
Reviewed: 11 March 2023
Daniels
United StatesI didn’t like that I didn’t clean towels the whole weekend and I asked for them but never got any
it was quiet
Stayed in February 2023
Reviewed: 6 March 2023
Alyssa
United StatesThe room was disappointing compared to what the picture looked like online. When you book a deluxe king room I expected a bigger room. It was a small room just with a bigger bed in it. Location was horrible. The room overall was not what we expected.
Stayed in March 2023
Reviewed: 29 January 2023
Mckayla
United Statesthat they decided to deposit people who pay online now they will lose clients because they asking for deposits when this is only location that does that then I didn’t like that I booked my room for them to put me on first floor I asked did they have any upstairs they said no when clearly they had empty rooms upstairs
the housekeepers were polite the sheets was clean
Stayed in January 2023
Reviewed: 19 January 2023
Cedric
United StatesThe staff at the time of check in was very rude. I asked during booking the room online that I didn’t want a joining room. He then stated “Do you want the room” without giving a choice of another room or to even assure me that the room is all he had for smoking. I really got frustrated but went ahead and stayed because other hotels were booked for the weekend.
Stayed in January 2023
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