Reviews of Red Roof Inn Memphis East 2 stars

Dear Springer-fowler,  Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Memphis East. We sincerely appreciate your comments and are thrilled to hear that you found our hotel neat and clean, and that you appreciated our nice staff. We strive to provide a comfortable and welcoming experience for all our guests, and your comments validate our efforts. We look forward to having you stay with us again at Red Roof. Sincerely, Erika Red Roof Management RediResponse Specialist

Dear Springer-fowler,  Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Memphis East. We sincerely appreciate your comments and are thrilled to hear that you found our hotel neat and clean,… Show more

Dear Springer-Fowler, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Memphis East. We're delighted to hear that you found our staff helpful and our facilities very clean. It's always our priority to ensure our guests have a comfortable and pleasant experience, and your comments are truly appreciated. We hope to continue to provide great experiences for you. Thank you for choosing Red Roof. We look forward to hosting you again in the future. Sincerely, Rey Red Roof Management RediResponse Specialist

Dear Springer-Fowler, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Memphis East. We're delighted to hear that you found our staff helpful and our facilities very clean. It's alw… Show more

Dear Judy, Thank you for taking the time to tell us about your experience at the Red Roof Inn Memphis East. I am sorry that your experience was less than ideal due to the uncleanliness indicated and the smell of cigarette. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town. Very truly yours, Kerry-Lee Red Roof Management RediResponse Specialist

Dear Judy, Thank you for taking the time to tell us about your experience at the Red Roof Inn Memphis East. I am sorry that your experience was less than ideal due to the uncleanliness indicated and the smell of cigarette. At Red Roof, it… Show more

Dear Sanders,  I appreciate you sharing your feedback following your stay at the Red Roof Inn Memphis East. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is intended to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.   Sincerely, Jonathan Red Roof Management RediResponse Specialist

Dear Sanders,  I appreciate you sharing your feedback following your stay at the Red Roof Inn Memphis East. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work wit… Show more

Dear Angela, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Memphis East. We appreciate your comments and are happy to see your 10/10 score. In the future, please consider adding additional comments to your review to let us know what we’re doing well. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and can't wait to see you back at Red Roof soon, where we can continue to offer you an exceptional stay. Sincerely, Breanna Red Roof Management RediResponse Specialist

Dear Angela, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Memphis East. We appreciate your comments and are happy to see your 10/10 score. In the future, please consider adding addi… Show more

Hi King, Thank you for taking the time to write a review of your stay at the Red Roof Inn Memphis East. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to Red Roof. Sincerely, Oniel Red Roof Management RediResponse Specialist

Hi King, Thank you for taking the time to write a review of your stay at the Red Roof Inn Memphis East. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the f… Show more

Dear Aaron,  Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Memphis East. We appreciate your comments and we're glad that you were satisfied with king size bed and convenient location. I am very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the faulty sink, one of your room keys not working and the security deposit required not being listed. Please note in the future that  all necessary information is on the booking source used. This can be located on the booking source of choice under the policy, important information, there will be a heading title fees with the additional fees that will be charged. At Red Roof your feedback is crucial to us and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.  Sincerely, Matthew Red Roof Management RediResponse Specialist

Dear Aaron,  Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Memphis East. We appreciate your comments and we're glad that you were satisfied with king size bed and convenient location… Show more

Dear Monique,  We are sorry to hear your recent experience at the Red Roof Inn Memphis East did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback.   Sincerely, Jonathan Red Roof Management RediResponse Specialist

Dear Monique,  We are sorry to hear your recent experience at the Red Roof Inn Memphis East did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof apprec… Show more

Dear Don, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Memphis East. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with bathroom and the surroundings of the hotel. The situation you described regarding the unclean sink, toilet and the uneasiness feeling during your stay is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will investigate this to make sure your experience is not repeated. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town Sincerely, Arci Red Roof Management RediResponse Specialist

Dear Don, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Memphis East. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated… Show more

Hey Marlon, Red Roof appreciates your 10/10 score and comments regarding your recent stay at the Red Roof Inn Memphis East. It's thrilling to hear that our perfect room met your expectations. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Sincerely, Recordo Red Roof Management RediResponse Specialist

Hey Marlon, Red Roof appreciates your 10/10 score and comments regarding your recent stay at the Red Roof Inn Memphis East. It's thrilling to hear that our perfect room met your expectations. Red Roof always enjoy hearing about th… Show more

Dear Thomas, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Memphis East. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/10 score. You indicated that you were unsatisfied with the broken door in the bathroom and holes in the wall. To uphold our company's high standard your encounter will be shared with management. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell Red Roof Management RediResponse Specialist

Dear Thomas, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Memphis East. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting y… Show more