6055 Shelby Oaks Drive, Memphis, TN 38134, United States of America
#158 of 190 hotels in Memphis
Guests' ChoiceBased on 554 hotel reviews
5.7Cleanliness
6.4
Comfort
6.4
Location
6.7
Facilities
6.0
Staff
6.7
Value for money
6.4
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Rodrigo
United States of AmericaWhen we checked inside on Saturday April 13th, the person at the front desk was a person. rude and disrespectful. The whole time we were there he was talking to his girlfriend and had an attitude towards us.
Stayed in April 2024
Reviewed: April 2, 2024
Lisa
United Kingdom$100 sexurity deposit not mentioned on app. Only on their website. And the hair dryer was falling apart.
Quick & easy to book. Free wifi.
Stayed in April 2024
Reviewed: March 8, 2024
Fernando
United States of Americathe room smelled like cigarettes and the tv did not work most of the time
the price was great and the bed was confortable
Stayed in March 2024
Reviewed: February 5, 2024
Rita
United States of AmericaWe paid $10 extra for a non smoking room and the room still smelled like smoke. The room was clean but the place needs attention for appearance and updated. Beds were old and broken down. Placing a chair in the room would help.
That it is pet friendly and there isn’t a charge for that. I don’t mind paying a deposit and then getting it back as I’m a responsible pet owner.
Stayed in February 2024
Reviewed: December 30, 2023
Schader
United States of AmericaThe beds are not very comfortable. The microwave kept shutting off. Coffee was supposed to be 24 hrs and it was from 6:30 to 11 a.m.
Price
Stayed in December 2023
Reviewed: September 10, 2023
Brown
United States of AmericaNothing
Stayed in September 2023
Reviewed: July 24, 2023
Regina
United States of AmericaThe area had strange people walking around
Room clean and front desk attendant was really nice
Stayed in June 2023
Reviewed: July 15, 2023
Sarita
United States of AmericaArea and the room smell bad like mildew
Nothing
Stayed in July 2023
Reviewed: May 29, 2023
Tara
United States of AmericaIt was a bit noisy but I understand it was Memphis in may
The location and surrounding restaurants
Stayed in May 2023
Reviewed: May 8, 2023
Huggins
United States of Americathe loudness
the location
Stayed in May 2023
Reviewed: May 4, 2023
Honey
United States of AmericaThe room had a order and carpet was dirty
Nothing
Stayed in April 2023
Reviewed: April 17, 2023
Michelle
United States of AmericaFriendly
Stayed in March 2023
Reviewed: April 9, 2023
Jacqueline
AustraliaGetting old, needs repair, dog poop everywhere, watch your step. Crooked mirror, crooked lamp shades, bed too soft for my me as well as pillows.
close to restaurants and freeway.
Stayed in April 2023
Reviewed: March 24, 2023
Deana
United States of Americalocation was rough neighborhood, facility is outdated, not enough towels for our family of 3.
great staff, clean room, parking lot was lit well, comfy beds
Stayed in March 2023
Reviewed: March 7, 2023
Mitch
United States of AmericaThe attendant who was supposed to be there to assist with registering guest. He was rude, by asking what do I want with an attitude, and I asked if he had any rooms available. He said no. Which was clearly a lie, because they keep rooms curtains open that usually are and there were plenty. The next day same thing. He wasn't the person who usual is there when I check in.
Everything as far as the property and room was ok. The older gentleman that's there at front desk for the graveyard shift was nice.
Stayed in March 2023
Reviewed: January 29, 2023
Mckayla
United States of Americathat they decided to deposit people who pay online now they will lose clients because they asking for deposits when this is only location that does that then I didn’t like that I booked my room for them to put me on first floor I asked did they have any upstairs they said no when clearly they had empty rooms upstairs
the housekeepers were polite the sheets was clean
Stayed in January 2023
Reviewed: January 4, 2023
Darnell
United States of Americapen writing on the wall, toilet paper wasn’t changed and the bed was a little too hard. Bonus they also wanted to pay an extra $134 even though I paid already.
It was 20 mins away from downtown & a great area to DoorDash
Stayed in January 2023
Reviewed: October 29, 2022
Randall
United States of AmericaThere was no coffee maker in the room. The ice machine was broken. I was not aware of the deposit before I got to the hotel.
The bed was very comfortable.
Stayed in October 2022
Reviewed: October 14, 2022
Brenda
United States of AmericaIt was an older motel. Floors looked dirty. We had to ask for enough towels to do a family of 4 there were only 2 in the room. Cigarettes half smoked laying on window ledge and sign on door said No Smoking. No coffee maker in the room. I put bed spreads on floor to walk on cause we were traveling with a 4 year old and 6 year old and I just didn't want them crawling around on floor that looked like it may have been peed on.
It was within 15 miles of everything we planned to do.
Stayed in October 2022
Reviewed: October 8, 2022
Sarah
United States of AmericaNeeds updating
convenience and close to family
Stayed in October 2022
Reviewed: October 3, 2022
Deonmonique
United States of AmericaLocation of hotel was kinda bad.
Great housekeeping.
Stayed in October 2022
Reviewed: August 11, 2022
Benard
United States of Americagunshots all night.
Room, Clean and bed
Stayed in August 2022
Reviewed: August 11, 2022
Chris
United States of AmericaHad to pay a 100.00 deposit when I got there. Never have I had to do that. Ask for bottom floor cause hard to walk steps. Said there wasn't any
Stayed in August 2022
Reviewed: July 28, 2022
Jimmy
United States of AmericaMold in one room. And dirty and tore up floors in the other. Towels where nasty I used my own. I had to go through 3 rooms before I found a room I could sleep in there.
Location.
Stayed in July 2022
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