Reviews of OYO Hotel Rosenberg TX I-69 2 stars
28382 Southwest Freeway, Rosenberg, TX 77471, United States
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Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewRooms had mildew in them and the T.v didn’t work. We had to wait till almost 10pm for maintenance but ended up having to fix it ourself
Trashy and it smelled like weed
Dear Guest, Thank you for sharing your feedback with us. We are truly sorry to hear about the issues you faced during your stay, including the mildew in the room, the non-functional TV, and the delay in maintenance service. We understand how frustrating this must have been, and we apologize for any discomfort caused. Please rest assured that we have briefed our maintenance team to address these concerns promptly, and we are increasing room inspections to prevent such issues in the future. Your experience is important to us, and we are committed to improving our services. If you have any further concerns or need assistance, please feel free to reach out to us at ota.escalations@oyorooms.com. We appreciate your patience and hope to have the opportunity to serve you better in the future. Warm regards, OYO Hotel Rosenberg TX I-69
Dear Guest, Thank you for sharing your feedback with us. We are truly sorry to hear about the issues you faced during your stay, including the mildew in the room, the non-functional TV, and the delay in maintenance service. We understand h… Show more
Reviewed: 10 June 2025 · Stayed in March 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewLocation
Roaches…. Non working microwave…. Lamps had no bulbs on them ….
Dear James, We sincerely apologize for the issues you encountered during your stay at OYO Hotel Rosenberg TX I-69. We are deeply concerned to hear about the cleanliness and maintenance problems, including the presence of roaches, the non-working microwave, and the lamps missing bulbs. This is certainly not the experience we strive to provide for our guests. Your feedback has been shared with the management team, and we will take immediate steps to address these issues and ensure that proper maintenance and cleanliness standards are met. We truly regret that your experience did not meet expectations, and we appreciate you bringing this to our attention. Best regards, OYO Hotel Rosenberg TX I-69
Dear James, We sincerely apologize for the issues you encountered during your stay at OYO Hotel Rosenberg TX I-69. We are deeply concerned to hear about the cleanliness and maintenance problems, including the presence of roaches, the non-w… Show more
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewThe room was disgusting. It was not clean. There were roaches crawling in the room and on the bed.
Dear, Denton! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Kade!
Dear, Denton! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards,… Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewBed comfortable, but deterioriating property not kept up ! Wall damaged vehicle drove into wall not repaired by front entrance ,
No coffee maker in room no coffee in front lobby for customers even ! Bathtub no bath since no plug in tubs !! No working hair dryer button attached to wall outlet doesnt work , no current in outlet !! No toothbrush paste either At front desk if u 4get bring one.
Dear, Lefebvre! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Kim!
Reviewed: 26 January 2025 · Stayed in November 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewReviewed: 18 November 2024 · Stayed in November 2024
Verified reviewNot recommended
Not a good environment
Dear, Armando! Sorry for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Marie!
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewlocation
no chairs in room bugs crawling needs pay job
Dear, Medina! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Kim!
Reviewed: 22 August 2024 · Stayed in June 2024
Verified reviewReviewed: 22 August 2024 · Stayed in July 2024
Verified reviewI ended up not staying at the property due to feeling unsafe and being scared at the people around the area.
Dear, Alexis! Sorry for the hassle you faced. We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Marie!
Reviewed: 7 August 2024 · Stayed in July 2024
Verified reviewThe access to the freeway
Not as clean as I hoped
Dear, Davis! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Kade!
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewNothing.
The property is a run down old motel turned “hotel”. It is dirty and dingy. The doors don’t even close all the way and are not insulated. The bottom of my room door had a hole in it exposing the outside. The room had roaches!!! The room also was smoked stained. My luggage still had the stench of the smoke until I lysol’d it down.
Dear, Cris! It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, Kacy!
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewReviewed: 14 July 2024 · Stayed in July 2024
Verified reviewEverything fell apart in the room.
Room smelled moldy
Dear, Mancilla! Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Marie!
Reviewed: 30 June 2024 · Stayed in April 2024
Verified reviewReviewed: 26 June 2024 · Stayed in June 2024
Verified reviewLocation
Roaches the people in front office
Dear, Leon! Thanks for your valuable time to write a review. We will strive to ensure your next stay with us is more comfortable and relaxing. Looking forward to welcoming you soon. Regards, Marie!
Reviewed: 23 April 2024 · Stayed in April 2024
Verified reviewNothing honestly
Filthy it stank left early
Dear, Gladman! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Marie!
Dear, Gladman! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards… Show more
Reviewed: 19 March 2024 · Stayed in March 2024
Verified reviewReviewed: 14 March 2024 · Stayed in March 2024
Verified reviewGreat place
Loved everything
Dear, Ronnie! Thanks for such a lovely review. Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Kipp!
Reviewed: 27 November 2023 · Stayed in November 2023
Verified reviewLocation and price
Roaches No sheets Flies Very filthy
Dear, Castro! We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Mose!
Reviewed: 13 November 2023 · Stayed in October 2023
Verified reviewReviewed: 13 November 2023 · Stayed in October 2023
Verified review