Reviews of Renaissance Cincinnati Downtown Hotel 4 stars
36 East Fourth Street, Cincinnati, OH 45202, United States
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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewIt was very elegant looking. The room was very well decorated, clean and comfortable
Nothing
Dear Laura, Thank you for sharing your review with us. We're glad to know you found our room clean and comfortable during your stay. We hope to welcome you back for another stay soon. Sincerely, Paul Pisegna - General Manager
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewLocation
Elevator was to small. Not enough working with the amount of ppl staying at the hotel.
Dear DaVonne, Thank you for staying with us in Cincinnati. We look forward to your next visit, as more of our amazing team would like to meet you and ensure your experience is the best it can be! Sincerely, Paul Pisegna - General Manager
Dear DaVonne, Thank you for staying with us in Cincinnati. We look forward to your next visit, as more of our amazing team would like to meet you and ensure your experience is the best it can be! Sincerely, Paul Pisegna - General Manage… Show more
Reviewed: 3 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe front desk and cleaning lady
The elevator slow all was not working
Dear Jerome, Thank you so much for the high rating. We're so happy to know that our amazing team members left a positive impression on you. Your feedback regarding the elevator will be looked into by our team, and we hope to see you again soon. Sincerely, Paul Pisegna - General Manager
Dear Jerome, Thank you so much for the high rating. We're so happy to know that our amazing team members left a positive impression on you. Your feedback regarding the elevator will be looked into by our team, and we hope to see you again s… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe location was great and easy access to the stadium
The king size bed room had no windows
Thanks for staying with us at Renaissance Cincinnati Downtown and for highlighting the convenience our location affords. We apologize that the room wasn't quite what you were looking for. We have a variety of room types onsite, and hope you'll stay with us again as we'd be happy to help ensure you're in the perfect room for you. Sincerely, Paul Pisegna - General Manager
Thanks for staying with us at Renaissance Cincinnati Downtown and for highlighting the convenience our location affords. We apologize that the room wasn't quite what you were looking for. We have a variety of room types onsite, and hope you… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe location was perfect—right in the heart of downtown and within walking distance to everything. The building itself was beautiful and had a lot of character. The front desk staff were very friendly and welcoming.
Parking was an unexpected issue, with a $48 valet fee or a $22/day public lot located two blocks away. Our room had no view, poor lighting, and a lack of basic amenities like hand soap and free Wi-Fi. The bathroom offered no privacy due to sliding doors, and the marble shower was dangerously slippery with no safety features.
Dear Joseph, Thank you for sharing your experience. While we’re glad you enjoyed our prime downtown location, the character of the building, and the warm welcome from our front desk team, we’re sorry other aspects of your stay fell short of expectations. Your comments are important to us and will be shared with our team as we continually work to improve the overall guest experience. We hope to have the pleasure of welcoming you back and impressing you with the top-notch experience we are known for. Sincerely, Paul Pisegna - General Manager
Dear Joseph, Thank you for sharing your experience. While we’re glad you enjoyed our prime downtown location, the character of the building, and the warm welcome from our front desk team, we’re sorry other aspects of your stay fell short of… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLocation and the attached resturants food was amazing
It was noisy, the coffee maker plug didn't work and there was no shower gel or body wash in the containers in the shower. I also paid too much after looking further it was only 200 a night and I paid 300.
Dear Lauri, Thank you for sharing your feedback. We're pleased to hear you enjoyed our convenient location and the dining options at our attached restaurants. We sincerely apologize for the noise disturbances, as well as the issues with the coffee maker and shower amenities — these do not reflect the standards we strive to uphold. Regarding the rate discrepancy, we understand how frustrating that must have been. We appreciate your comments and hope to have the opportunity to provide you with a more comfortable and seamless stay in the future. Sincerely, Paul Pisegna - General Manager
Dear Lauri, Thank you for sharing your feedback. We're pleased to hear you enjoyed our convenient location and the dining options at our attached restaurants. We sincerely apologize for the noise disturbances, as well as the issues with the… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewSuper friendly staff. Lovely room and comfy beds. Great location for the banks and stadiums on the river.
It was slightly expensive for 1 night, also the wifi was not free and was a hefty charge per day to use. After paying a lot for the night I thought this was poor.
Dear Edward, Thank you for the kind words about our team and your experience. It's great to hear you enjoyed the room, the beds, and our convenient location. We understand your thoughts on the Wi-Fi charge and appreciate your feedback. It's helpful as we continue finding ways to add more value for our guests. We hope to welcome you back again soon. Sincerely, Paul Pisegna - General Manager
Dear Edward, Thank you for the kind words about our team and your experience. It's great to hear you enjoyed the room, the beds, and our convenient location. We understand your thoughts on the Wi-Fi charge and appreciate your feedback. It's… Show more
Reviewed: 24 June 2025 · Stayed in April 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewVery conveniently located. Great rate compared to other properties. Very clean. Friendly, efficient staff. Enjoyed the restaurant.
A lot of street noise, even on the 11th floor. Light spills into the room around the blinds. Made it difficult to sleep.
Dear David, Thank you for sharing such thoughtful feedback. It's great to know our location, clean accommodations, and exceptional hospitality made a positive impact on your experience in our restaurant. That said, street noise and light disturbance can certainly affect rest, and those concerns are taken seriously. Steps to improve comfort in those areas are always being explored, and insights like yours are truly helpful in that process. We look forward to welcoming you back for a seamless stay at Renaissance Cincinnati Downtown. Sincerely, Paul Pisegna - General Manager
Dear David, Thank you for sharing such thoughtful feedback. It's great to know our location, clean accommodations, and exceptional hospitality made a positive impact on your experience in our restaurant. That said, street noise and light di… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewIt was close to the red stadium
A few spiderwebs in the corners
Dear Amanda, Thank you so much for the review. We're so happy to know that our prime location was perfect for your needs and that our friendly team members left a positive impression on you. Your feedback regarding any cleanliness concerns is gratefully received and will be looked into by our housekeeping team. It's our hope that you'll consider joining us again soon for an even better stay. Sincerely, Paul Pisegna - General Manager
Dear Amanda, Thank you so much for the review. We're so happy to know that our prime location was perfect for your needs and that our friendly team members left a positive impression on you. Your feedback regarding any cleanliness concerns … Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewThe location was amazing; I was within walking distance to everything, including performances and restaurants.
The customer service representative at the front desk informed us that our booked room was not ready. They were unable to accommodate us with a king bed, offering only a double bed instead. Unfortunately, we had to leave early at 10:00 p.m. that day due to a family emergency and were unable to stay for the full duration until the next morning. Overall, the experience was disappointing.
While it's wonderful to know that our prime location was perfect for your needs, we're sorry to hear that you didn't have a good time with us overall. We apologize for any disappointment in the accommodations and service that you received during your visit. We always want our guests to have the best experience possible, so we will be sure to discuss all of your comments internally. Thank you, and we hope to see you again soon. Sincerely, Paul Pisegna - General Manager
While it's wonderful to know that our prime location was perfect for your needs, we're sorry to hear that you didn't have a good time with us overall. We apologize for any disappointment in the accommodations and service that you received d… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewLocation to ball parks.
Poor lighting in the bathroom.
Thank you for choosing Renaissance Cincinnati Downtown! We're glad our location worked well for you. Your comment about the bathroom lighting is also appreciated, and we look forward to welcoming you back for an improved experience. Sincerely, Paul Pisegna - General Manager
Thank you for choosing Renaissance Cincinnati Downtown! We're glad our location worked well for you. Your comment about the bathroom lighting is also appreciated, and we look forward to welcoming you back for an improved experience. Sincer… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewLocation to ballpark and Flying Pig marathon start line.
NA
Dear Kelly, We're glad our location was convenient for activities in Cincinnati. Thank you for sharing your feedback, and we hope to welcome you back for another great stay soon! Sincerely, Paul Pisegna - General Manager
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewStaff went above and beyond to meet all our needs!
Dear Tabitha, It was a delight to welcome you to Renaissance Cincinnati Downtown during your recent visit. Our hospitality and fostering a welcoming atmosphere are top priorities; we're so happy to hear that our team provided you with everything you needed to enjoy a great stay with us. Thank you for being our guest, and please come back soon! Sincerely, Paul Pisegna - General Manager
Dear Tabitha, It was a delight to welcome you to Renaissance Cincinnati Downtown during your recent visit. Our hospitality and fostering a welcoming atmosphere are top priorities; we're so happy to hear that our team provided you with every… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewLoved the location but no onsite parking was a downer.
Lack of parking.
Dear Wheeler, Our superb location is hard to beat, and we are glad it was convenient for you. While we do not have onsite parking, our valet service is always ready to assist with our guests' vehicles. Thank you for staying with us, and we hope you'll come back soon for another fantastic experience. Sincerely, Paul Pisegna - General Manager
Dear Wheeler, Our superb location is hard to beat, and we are glad it was convenient for you. While we do not have onsite parking, our valet service is always ready to assist with our guests' vehicles. Thank you for staying with us, and we … Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewLocation was perfect for a concert and staff was friendly
Dear Amy, Thank you for sharing your experience! It’s great to know the location worked well for your concert plans and that the team provided a warm welcome. We’d be happy to host you again. Sincerely, Paul Pisegna - General Manager
Reviewed: 27 February 2025 · Stayed in February 2025
Verified review