Nothing

Architecture and ambiance

Stayed in August 2025

Location wise the hotel is not very central and a bit far from attractions. But they provide a complementary transfer to the main train station.

Front desk Staff was super helpful and sympathetic at all times.

Stayed in July 2025

The staff was not very informative and the open hours for different areas are weird. They charge a big deposit as you check in or you don't get to stay. They take forever to return said deposit. The shower door leaked because the seal was messed up so we had to use our towels to wipe the floor. When we asked for more the front desk staff were usually stingy and rude(especially a woman called Diksha, she was the least friendly and least helpful). The mini fridge was a very very mini fridge so the very few small groceries we bought at the Walmart close by didn't fit. The TV times out every hour and turns off in the middle of your show. Our remote wouldn't let us click the ok button to keep watching, so we had to re-log into everything again. Most of the area outside the hotel is dirty and there are a lot of homeless people and drug addicts. The first day we went exploring on some city bikes and a homeless person tried to pull my partner off his bike. There's not a train station close by so we had to walk 5 miles to the hotel with all of our bags, we called beforehand to verify services offered by the hotel and they said they didn't offer any shuttle services. Turns out they have a shuttle that specifically runs to the train station we walked from. The lack of support from staff is very frustrating for the level of services they claim to provide. The decor needs fixing in our room as they were broken, the shower door was messed up causing a lot of mess, the towels were terrible and scratchy, and the pools were pretty dirty. It was gross, lots of sand at the bottom and leaves in the pools, as well as so much hair. Yuck.

Esthetically pleasing inside and out, decent breakfast choices, inside and outside pool, comfortable beds, and fluffy blankets. Nice hot shower and the soaps smells good. We weren't aware of the deposit they would take when we arrived because we had paid for everything in advance. This caused us to skip most of our planned activities and be super careful with buying meals.

Stayed in August 2025

Paying for overnight parking when I'm a guest.

Stayed in August 2025

Amenities

Location and room size

Stayed in July 2025

The location is not in the best area - the hotel has cameras but the area around it is run down. I think the hotel tries to keep you safe - they have a security car with lights going all the time and cameras outside.

Room was beautiful and the bed was very comfortable. The Hotel on the inside is really nice.

Stayed in July 2025

The neighborhood was sketchy and not nice to walk around… it was also quite far from downtown and confusing as there are two hotels with the same name in Denver

Nice interior, amenities and good size rooms. The food was delicious and the staff were nice.

Stayed in June 2025

We had a balcony that we could not enjoy due to someone outside smoking and we complained to the front desk but nothing happened. The restaurant didn’t really have much option for children.

The customer service and cleaning service were great and amazing. I forgot I had an assignment I had to do for college and the front desk helped me out! Thank you so much! And there was a 24 hour gym which I loved!

Stayed in July 2025

wifi not working! had to ask staff to share emoloyee pw

ampie aree comuni

Stayed in July 2025

Bellman was lacking.

There was no breakfast offered. We had to go to an outside restaurant.

Stayed in June 2025

The pool could be bigger.

The room was very spacious and clean. Fitness center was clean with quite many useful equipments. Staff were welcoming and friendly. I like everything about the hotel

Stayed in June 2025

Elevators slow even tho there was 4.

Inside view and self check out at snack shop.

Stayed in June 2025

The location around the hotel was a bit sketchy and I got stuck in one of the elevators on multiple floors.

The location was ok if your from a city but if your not this area will shell shock you. The rooms were really roomy and the balcony view was ok it could’ve had more. The staff was amazing when I told them I got stuck in the elevator and that was it.

Stayed in June 2025

big room, elegant feel, full kitchen. I was placed very close to the exit of this large, gated, garden-style set of suites. great views of the city from this part of the highlands. Staff were exceptional. Laundry on site was nice as well, washer-dryers about 60 feet from my door. Def would stay there again.

Stayed in March 2025

The menu in the restaurant. Laundry machines.

It has very clean, modern rooms, and shuttle service.

Stayed in April 2025

I didn’t fully realize it is far from downtown - definitely not a good place to stay if want to be close to downtown :)

Nice property excellent staff and good food at restaurant

Stayed in April 2025

The bed & pillow left me stiff & sore. The lack of food and drink outside the event we were there for was disappointing.

The staff was excellent.

Stayed in April 2025

N/A

It's always a nice clean place to stay. I stay once a month usually!!

Stayed in March 2025

Parking was 32$

The rooms the view the staff and placement of hotel.

Stayed in March 2025

Everything was good except they did not have Coke products and the restaurant did not have more basic foods I like.

Stayed in March 2025

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Stayed in February 2025

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Stayed in February 2025

All good really, just a small suggestion, no changing rooms or towels for the pool which made it a little more complicated. Stopped me from using it because of the extra hassle. Otherwise all good.

Beautiful lobby, nice restaurant and bar, staff helpful and friendly, I liked the 24 hour shop which I heavily used. The swimming pool was nice and the gym was great too. The fact the gym was 24 hours was super helpful for me. Room was neat, big, stylish, great shower. I saw the mediocre reviews so I wasn't expecting a lot but I was very pleasantly surprised.

Stayed in February 2025

The temperature in our room, it was cold outside and half our room did not stay warm the location of the microwave when you bought something at the snack bar you had to go clear down the hall past the workout area next to the laundry to warm up the stuff you bought The food on the supper and lunch menu was very limited and overpriced

Breakfast was excellent it was buffet, and the staff was wonderful

Stayed in January 2025