Reviews of Renaissance Denver Hotel & Conference Center 4 stars
3801 Quebec Street, Denver, CO 80207, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThey had a wedding event that they let go on until 12:30-1 am. They were blasting loud music through out the hotel and when I call thw front desk to see if they were going to shut it down the lady laughed and said it would be 5 to 10 minutes. It went on for an hour and a half more. The manager in the morning didn't care at all and just said well it was a wedding. That was way to late to let that go on and it kept us up. I will never stay there again.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewNothing
The first room the sheets were dirty. They had stains on them . And also parking is so pricey. We ended up paying like $64 $65 for two nights. Of course we're not from there so it might not be pricey to others, but it was to us.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewArchitecture and ambiance
Nothing
Dear Travis, We appreciate you choosing to stay with us. It delights us to know that our architecture and ambiance made a positive impact on your time with us. We hope you were able to feel the modern naturalist spirit of Denver. It was a pleasure to have you as a guest, and we look forward to welcoming you back.
Dear Travis, We appreciate you choosing to stay with us. It delights us to know that our architecture and ambiance made a positive impact on your time with us. We hope you were able to feel the modern naturalist spirit of Denver. It was a p… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewI was charged $25 to check in early after being told it would be based on availability not a fee. Room wasn't very clean, my sheets weren't fresh, 2nd day my bed was made but I found a wrapper in it. There was alot of individuals hanging outside the hotel from the side street.
Dear Mateo, Thank you for staying with us and sharing your feedback. We regret any miscommunication regarding early check-in, and that the room cleanliness did not meet expectations. We will address this matter with our housekeeping team for improvement. We have 24/7 security on the property for the safety of our guests, and we hope you will consider returning for a more exceptional stay in the future.
Dear Mateo, Thank you for staying with us and sharing your feedback. We regret any miscommunication regarding early check-in, and that the room cleanliness did not meet expectations. We will address this matter with our housekeeping team fo… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewFront desk Staff was super helpful and sympathetic at all times.
Location wise the hotel is not very central and a bit far from attractions. But they provide a complementary transfer to the main train station.
Dear Havas, Thank you so much for the high rating. It's wonderful to know that you enjoyed nearly everything about your time with us, including our helpful team members. We hope you will consider joining us again soon.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewAppearance and style
Between 20-30 homeless people living on the street outside the hotel. Scattered along the street in groups of 3-4 people. They charge $35 to park in their garage or you can park by the people shooting up heroine on the sides of the hotel. Shopping carts loaded with trash. Tents and mattresses littering the area…. people going through the dumpsters…. Saw a homeless lady dealing drugs in her wheelchair. Also toilets are weak. Took a pee and somehow that clogged the toilet and overflowed all over the floor. They couldn’t have someone come fix it till the next day because maintenance was already gone that afternoon.
Dear Anthony, Thank you for staying with us again. We're glad you continue to enjoy our contemporary hotel design and regret that your recent experience didn’t meet expectations. We understand your concerns about the surrounding area and regret any discomfort caused. While we can't control city conditions, guest safety remains a top priority, supported by 24/7 on-site security. Your feedback has been shared with our team as we strive to improve the guest experience with each stay. We value your loyalty and hope to provide a more comfortable, enjoyable hotel stay on your next visit.
Dear Anthony, Thank you for staying with us again. We're glad you continue to enjoy our contemporary hotel design and regret that your recent experience didn’t meet expectations. We understand your concerns about the surrounding area and re… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewEsthetically pleasing inside and out, decent breakfast choices, inside and outside pool, comfortable beds, and fluffy blankets. Nice hot shower and the soaps smells good. We weren't aware of the deposit they would take when we arrived because we had paid for everything in advance. This caused us to skip most of our planned activities and be super careful with buying meals.
The staff was not very informative and the open hours for different areas are weird. They charge a big deposit as you check in or you don't get to stay. They take forever to return said deposit. The shower door leaked because the seal was messed up so we had to use our towels to wipe the floor. When we asked for more the front desk staff were usually stingy and rude(especially a woman called Diksha, she was the least friendly and least helpful). The mini fridge was a very very mini fridge so the very few small groceries we bought at the Walmart close by didn't fit. The TV times out every hour and turns off in the middle of your show. Our remote wouldn't let us click the ok button to keep watching, so we had to re-log into everything again. Most of the area outside the hotel is dirty and there are a lot of homeless people and drug addicts. The first day we went exploring on some city bikes and a homeless person tried to pull my partner off his bike. There's not a train station close by so we had to walk 5 miles to the hotel with all of our bags, we called beforehand to verify services offered by the hotel and they said they didn't offer any shuttle services. Turns out they have a shuttle that specifically runs to the train station we walked from. The lack of support from staff is very frustrating for the level of services they claim to provide. The decor needs fixing in our room as they were broken, the shower door was messed up causing a lot of mess, the towels were terrible and scratchy, and the pools were pretty dirty. It was gross, lots of sand at the bottom and leaves in the pools, as well as so much hair. Yuck.
Dear Burke, While we thank you for being our guest, we are disappointed that we fell short of expectations. This is not indicative of the quality experience we wish to provide. Please know that our team will investigate these matters to ensure our accommodations are in top-notch condition and that we are providing the amazing service we are known for. We sincerely apologize for your unsatisfactory experience and hope you'll allow us a second chance to improve your perception of our hotel.
Dear Burke, While we thank you for being our guest, we are disappointed that we fell short of expectations. This is not indicative of the quality experience we wish to provide. Please know that our team will investigate these matters to ens… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe hotel was beautiful and had so many activities to do. The staff was extremely helpful!
Having to pay for expensive parking.
Dear Amanda, Thank you for sharing your thoughts with us. It’s wonderful to hear you enjoyed the inviting atmosphere of the resort and all the activities available during your stay. Our team will be pleased to know their attentive service made a positive impression. While parking fees are shared at the time of booking, we understand they can still feel high and appreciate you letting us know. We look forward to welcoming you again for another memorable visit.
Dear Amanda, Thank you for sharing your thoughts with us. It’s wonderful to hear you enjoyed the inviting atmosphere of the resort and all the activities available during your stay. Our team will be pleased to know their attentive service m… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewRooms were nice, spacious and clean. Staff was very nice and pleasant. Accomodated requests with no hesitation.
Pool wasn't the best. Business center was okay but could be better.
Thank you for your feedback and 10/10 rating! We’re so glad you enjoyed our spacious, clean rooms and our pleasant, accommodating team. We’ve noted your comments for improvement and look forward to welcoming you back for an even better stay on your next trip to Renaissance Denver Central Park Hotel.
Thank you for your feedback and 10/10 rating! We’re so glad you enjoyed our spacious, clean rooms and our pleasant, accommodating team. We’ve noted your comments for improvement and look forward to welcoming you back for an even better stay… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewPaying for overnight parking when I'm a guest.
Dear Suzanne, Thank you for taking the time to share your feedback. We understand your concerns about our parking rates and appreciate your feedback as we strive to balance convenience and value for our guests. We appreciate your comments and will keep them in mind as we continue to review ways to enhance the guest experience. It was our pleasure to have you with us.
Dear Suzanne, Thank you for taking the time to share your feedback. We understand your concerns about our parking rates and appreciate your feedback as we strive to balance convenience and value for our guests. We appreciate your comments … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewLocation and room size
Amenities
Dear Abel, Thank you for sharing your feedback. While we are pleased our location and spacious rooms met the mark, we regret any disappointment regarding amenities during your recent stay. We look forward to welcoming you back for a seamless overall experience next time.
Dear Abel, Thank you for sharing your feedback. While we are pleased our location and spacious rooms met the mark, we regret any disappointment regarding amenities during your recent stay. We look forward to welcoming you back for a seamles… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewEverything
Unfortunately the location.
Dear Lauren, It warms our hearts to know that you enjoyed everything about your time with us! Thank you so much for the perfect rating, and we hope to see you again soon.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewRoom was beautiful and the bed was very comfortable. The Hotel on the inside is really nice.
The location is not in the best area - the hotel has cameras but the area around it is run down. I think the hotel tries to keep you safe - they have a security car with lights going all the time and cameras outside.
Dear Camela, Thank you for sharing your experience. We’re delighted to hear that you found the hotel’s interior beautiful and the bed exceptionally comfortable. That said, we understand your concerns about the surrounding area, and we’re glad that our security measures, including cameras and the dedicated patrol car, helped provide some peace of mind during your stay. We truly value your comments and hope to welcome you back for another stay that feels just as comfortable and secure.
Dear Camela, Thank you for sharing your experience. We’re delighted to hear that you found the hotel’s interior beautiful and the bed exceptionally comfortable. That said, we understand your concerns about the surrounding area, and we’re gl… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewNice interior, amenities and good size rooms. The food was delicious and the staff were nice.
The neighborhood was sketchy and not nice to walk around… it was also quite far from downtown and confusing as there are two hotels with the same name in Denver
Dear Dorota, Thank you for choosing Renaissance Denver Central Park Hotel. We're pleased you enjoyed our spacious rooms, delicious food, and the friendliness of our team. We also understand your concerns about our surrounding area and location, and your feedback is appreciated. We hope to welcome you back for another comfortable and enjoyable stay.
Dear Dorota, Thank you for choosing Renaissance Denver Central Park Hotel. We're pleased you enjoyed our spacious rooms, delicious food, and the friendliness of our team. We also understand your concerns about our surrounding area and locat… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified review