401 Locust Street, Des Moines, IA 50309, United States
#11 of 54 hotels in Des Moines
Guests' ChoiceBased on 164 hotel reviews
8.1Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.3
Staff
8.7
Value for money
7.8
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: August 16, 2025
Kristina
United StatesThin wall, could hear conversations from room next door.
Clean room, comfortable bed.
Stayed in August 2025
Reviewed: July 4, 2025
Caroline
United KingdomSmall bathroom
Historic Big room Good breakfast Great fish restaurant a short walk away
Stayed in July 2025
Reviewed: June 1, 2025
Laurie
United StatesThe Hotel was two blocks from the Civic Center, where we attended the IHSMTA Performance. It was great to be able to walk to the hotel after. The room was quiet, beds comfortable. For breakfast, we ordered off the breakfast menu. I had Eggs Benedict, The egg was poached to perfection. I wasn't a fan of the fried potatos, ( deep fried), but the rest was very good.
Stayed in May 2025
Reviewed: May 29, 2025
Kevin
United StatesA little pricey, no breakfast, slow elevators
Great location, building oozes charm, nice views of the city, comfortable room and nice shower
Stayed in May 2025
Reviewed: May 26, 2025
Beverly
United StatesReally comfortable after long road trip ... bed was perfect.
Stayed in April 2025
Reviewed: May 16, 2025
Daniel
United StatesI didn’t get to see the full finished bar due to renovations and the tv in our room has low pixel quality.
The food was delicious and the shower in our room was fantastic
Stayed in May 2025
Reviewed: May 12, 2025
Crystal
United StatesNo staff around for check in or check out stood in the waiting area for extended periods of time with no way to get a hold of anyone. The staff seem bothered that we were there to check in. She didn't even welcome us. Someone set the alarm clock for 7am. The room was listed as sound proof and they are absolutely not. We heard every door slam all night long.
Comfortable bed, clean rooms. Kevin murphy shampoo products. Nice shower, big TV. Parking was easy.
Stayed in May 2025
Reviewed: April 16, 2025
Amy
United StatesWe left prescription glasses in the room. I called to have them looked for twice and was told I would receive a call back but have not received one.
Lovely building, great updated rooms, clean, great food in the restaurants.
Stayed in March 2025
Reviewed: April 8, 2025
Inkers
United StatesThe elevators were making noises an blinking red…. Pricey
Location
Stayed in April 2025
Reviewed: April 3, 2025
Sheryl
United StatesWish there was a complimentary breakfast.
Room service, beds
Stayed in March 2025
Reviewed: March 3, 2025
Duncan
United KingdomBeing woken up by overly enthusiastic house keeper banging on our door just after 9am on the morning of checkout. No need for this, we were due to leave by 11. This was followed by another housekeeper at 10am. Carpet outside our room was crumpled and a trip hazard.
Good location, comfortable room. Server on the bar gave great service.
Stayed in March 2025
Reviewed: January 6, 2025
Cassiw
United StatesI didnt love that the front doors were not usable as we parked in the 4th and locust parking garage and it wasn't as easy to navigate in the cold january weather through an unfamiliar maze.
The staff was very friendly, clean in all areas and well labeled and lit.
Stayed in January 2025
Reviewed: October 21, 2024
Jacqueline
United StatesVery small sink that tends to spill water on the floor.
Fantastic location downtown and walking distance from all kinds of centrally located shops and restaurants. Close to civic center and lots of parking. Quiet and clean.
Stayed in October 2024
Reviewed: October 21, 2024
Amy
United StatesI went to the front desk to ask for an extended/late checkout and asked for 12:30 or 1pm. The woman helping me said “I can do noon.” Thinking that checkout was at 11, like many other places, I said ok. I went back to the room and saw listed on the bathroom door that checkout was ordinarily at noon. She didn’t offer me anything or tell me that the hotels checkout was noon. How rude.
The location is perfect; it’s close to everything downtown.
Stayed in October 2024
Reviewed: October 4, 2024
Standing
United StatesMy room kind of had an older, stale cigarette smoke smell. Not like someone has smoked in it recently, but like maybe it used to be a smoking room when that was a thing. I only noticed it when entering the room the first few minutes. It didn’t linger on clothing or bedding or anything. Just kind of faintly there.
Very nice place close to my office. A little spendy for a night, but I suppose it’s because of the location. Nice bar area (good food and drinks!!), comfy bed, nice up to date bathroom in the room, nice lobby. I would stay again!
Stayed in August 2024
Reviewed: August 24, 2024
Michael
United StatesBreakfast was overpriced. I would recommend going elsewhere.
Room was great with a good view. It was just a short walk to a great restaurant and the venue we were going to.
Stayed in August 2024
Reviewed: August 19, 2024
Sarah
United StatesWe didn't have any issues, but it was weird the fridge was just on the ground and not on a table or desk.
Easy check in, relatively cheap parking across the street, and a nice large room with really comfy beds. Liked having a fridge in the room.
Stayed in August 2024
Reviewed: July 8, 2024
Pam
United Stateswater did not get hot in the room, left it run and run, but it was still cold. wait staff was terrible and so was the front desk, people didn't even greet you. Breakfast we horrible for the price, wait staff again, slow unresponsive when you asked for something. the only place that got it right was the bar, they were attentive and quick.
nice location
Stayed in July 2024
Reviewed: July 7, 2024
Abigail
United StatesThe breakfast place needs people who care ordered my breakfast never came. Coffee served was awful and my Keurig in the room was broken.
The beds were amazing
Stayed in July 2024
Reviewed: July 1, 2024
Deborah
United StatesThe bathroom was poorly set up with the toliet paper very hard to reach. There was not enough seating and not enough storage.
The staff was friendly and helpful.
Stayed in June 2024
Reviewed: June 30, 2024
Gina
United StatesBeing downtown the parking was close enough, but always nice to have a designated lot
Great environment, wonderful beds!
Stayed in June 2024
Reviewed: June 4, 2024
Keith
United StatesVery comfortable and clean
Stayed in May 2024
Reviewed: May 21, 2024
Tamasa
United StatesBeds were comfortable.
Stayed in May 2024
Reviewed: May 12, 2024
Johnson
United StatesThe bathroom was very tiny but functional which is what matters most..
Location was great, walking distance from many great places.
Stayed in May 2024
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