The hallways smelled like weed, I know that's not the hotels fault. The elevator felt slightly off. The inhouse hotel restaurant the next morning was very slow, waiting 8 minutes without a hostess.

The location was perfect for a baseball game. The hotel is old and beautiful. The check in process was super easy. The room amenities met our needs perfectly.

Stayed in May 2024

I think the coffee makers in the room were inadequate especially to make tea, which I prefer. For the high cost of the room, I think they could do better. Also, there was used aluminum foil under the sink at the pipe to mask a missing fitting. A picture was noticeably missing off the wall between other pictures and marks left on the wall in its absence.

The location was great - within minutes walking distance to PNC Park which we could see out of our hotel window. There are many things to do and places to eat also within easy walking distance. The hotel is a great solid building that is well-appointed, and the rooms were quiet. The parking garage was across the street which was a bonus. The area was clean and felt safe. The doorman was very friendly and helpful.

Stayed in May 2024

A little pricey

Beautiful hotel- great location- great rooms- nice staff

Stayed in April 2024

No complaints

Well appointed rooms with unique decor. River view was great. Breakfast was excellent choices and quality at a very fair price!

Stayed in March 2024

Front desk staff was rude.

Location

Stayed in February 2024

Coffee bar is not always open.

Excellent location in the cultural district, super close to everything. Also the stadiums. Very comfortable room, excellent view (as promised) and friendly staff. Characteristic property with grand features but not as fussy as the William Penn. Easy parking (no need to do the valet thanks to the parking across the street..).

Stayed in December 2023

nothing , just the guy who answered the phone at the front desk that didnt want to do his job ..

the place was cool

Stayed in September 2023

We had a small problem with a noise from the ventilation system during the night. We reported it when checking out and we were assured it would be reported to the building engineer.

We loved the location for attending an event at Heinz Hall. Beautiful view looking down the river. We liked that the complimentary breakfast was served away from the lobby like most hotels. Our schedule didn't permit us to enjoy the afternoon hors d'oeuvres offered but impressed by the availability

Stayed in September 2023

The room is difficult to darken. Because of the high windows, the blackout curtains do not fit nicely. So if you are in a corner room, the light, from the spotlights aimed at the facade at night, falls into the room.

What a bizarre hotel. Right out of a sience finction movie. Huge, big, dark, impressive. We had a corner room overlooking the bridges and the river. The windows could be opened. Great room, great shower and bath. A huge TV with excellent reception and I thought also Netflix and youtube, but we did not try the last two. There are reasonable restaurants nearby, but it is helpful if you make reservations, otherwise they are full.

Stayed in August 2023

No regular restaurant attached. No info card about facilities (tv stations, hours/days for breakfast, when the hours for the downstairs restaurant were/not).

It was on the river, had good restaurants nearby.

Stayed in August 2023

Nothing

Great location

Stayed in August 2023

There were hints of old remodeling and older walls/finishes in the bathroom, which contrasted a bit with how nice the main rooms was. Also the conditioner was either replaced with something else or had gone bad - it smelled horrible and vinegary and damaged my hair.

The river view room was amazing - best view in the city. Staff was friendly and helpful - especially Joey at the front desk and Tom for morning coffee. Rooms were spacious and quiet.

Stayed in August 2023

Bridge construction

Interior Design and accessibility

Stayed in August 2023

The windows were really dirty.

We ate breakfast at the hotel twice, really large portions. My eggs were prepared perfectly.

Stayed in July 2023

Room 406 had bright lights from parking garage blasting into windows

Stayed in August 2023

I was there for a concert .. one elevator was down. Waited 11/2 hrs to go up to my room after. Comforter was dirty on the bed had to remove it . Garbage in trash can

Location to where I needed to be

Stayed in August 2023

Tub faucet dripped constantly. Air conditioner vent was pointed at my bed and blew on my face all night. We were only given one regular coffee and one coffee cup for two people. Fridge wasn't plugged in when we arrived and after we plugged it in, it froze everything inside

Location to waterfront. Beautiful lobby area. Valet parking available. Huge room with nice Aveda shampoo and body wash. Soft bed.

Stayed in July 2023

the restaurant options are limited. but the property is surrounded by a lot of great local places.

the staff was so friendly and helpful.

Stayed in June 2023

bad coffee stand no microwave

proximity pnc park and downtown

Stayed in May 2023

No coffee available during late morning

Beds were incredibly comfortable and room was so spacious!

Stayed in April 2023

Shower drain was too slow, not exactly baby friendly

Location, design, neighboring restaurants, stairs, high ceiling, view

Stayed in March 2023

n/a

location

Stayed in December 2022

I loved the old historic vibe of the Renaissance and they had the most comfy bed I had ever slept on

Stayed in January 2023

great location for cultural district

Stayed in December 2022