Reviews of Renaissance Providence Downtown Hotel 4 stars

Historical building Large rooms Well equipped gym Lots of street parking around.

There was not much happened g around the hotel, but its a small town so this was not much of an issue.

I will always believe the extra fees for the room are terrible.

Would love to have room service from restaurant

Location was good

The restaurant was ok but not excellent

The valet parking was very convenient, with a simple QR code system to request your car when needed. The room itself was spacious, well-maintained, and thoughtfully designed with a door connecting the bathroom to the bedroom closet. It was also exceptionally quiet, helped by the hallway doors that block noise from the lobby and by being tucked away at the end of the hall. The on-site Public restaurant was a great option for breakfast at a reasonable price, and the bar was perfect for a convenient nightcap. The hotel’s location made it easy to walk to some excellent nearby restaurants. Check-in was smooth, staff were friendly, and check-out was quick and simple. Overall, the combination of comfort, quiet, and convenience made for a pleasant stay.

For the price—nearly $1,000 for the stay—I was surprised to be placed on the first floor, and I would have appreciated being asked if that was acceptable during check-in. While the location of the room at the far end of the hallway turned out to be quiet, the view of a parking garage wasn’t appealing. The valet parking was $40 a day, which seemed high, though I’m not sure how that compares to other hotels in the area. Breakfast was decent but not memorable. None of these were deal-breakers, but for the cost, I expected a bit more in terms of room placement and overall dining quality.

Great location

Staff didn’t know start time for breakfast. That resulted in us arriving at 7am instead of 6:30am and having to rush out breakfast unnecessarily. In the world of service & hospitality, à little goes a long way. A quick phone call a few minutes after check in, to ask if we need anything for instance. When I complained that we were sent to breakfast at 7 when we could have been served at 6:30am, I was told something would be done to rectify the mistake. Nothing was done. The valet service misplaced my friend’s car key, resulting in her having to quickly get a taxi to get to her appointment. Nothing was done to rectify the mistake. These are the things that would make me hesitate in coming back.

Location was good

The restaurant was so so

The location is very central with great views of the Rhode Island State House

Thought valet parking was too expensive given abundant parking in the area and long wait times to retrieve vehicles.

Perfect location next to the Mall and Train station, strong wifi, friendly staff especially (Mackenzie and Duty Manager) was super helpful, top notch cleanliness

Both Valet Service and check-in were messed up, the latter nightmarish. I recieved no apology. The Hotel layout was a labyrinth of confusion, and too far from the city core to walk to, I discovered the hard way. I had thought sure I had booked a king room, but got a queen. Never again, obviously.

The Renaissance is very close to the train station, feels generally fresh and clean and like the asthetics.

We came down for Pride and always forget it's an extra 15 min walk to get to the hotel from downtown and it can feel a bit removed. Our room felt like it needed a refresh—bathroom outlet was broken and the condition of the walls/doors were pretty beaten.