7.1

Reviews of Residence Inn by Marriott Albany East Greenbush/Tech Valley 3 stars

3 Tech Valley Drive, East Greenbush, NY 12061, United States

  • Anonymous

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    I liked the fireplace & grill

    No air conditioning it was broke, there was bugs in the pull out beds & the towels.

  • Curran

    Reviewed: 17 May 2025 · Stayed in May 2025

    Verified review

    Breakfast was good except no coffee.

    The person working in the breakfast area was very rude she stood in front of the food area so we had to get around her. Also, we told her there was no coffee and she just stared at us.

  • 7.0 Good
    Deasia

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review

    The staff were very welcoming and friendly.

    The spiders in the room. I killed about three spiders during my overnight stay. One was even in my bed and crawled on my child. It made the stay slightly uncomfortable.

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  • Nilca

    Reviewed: 3 February 2025 · Stayed in February 2025

    Verified review
  • Kimberly

    Reviewed: 30 September 2024 · Stayed in September 2024

    Verified review

    Very clean, staff incredible

    Beds were terrible. Didn't sleep well, woke up sore. They were not comfortable at all No king beds available, not good... 2 adults in a queen, no room

  • Joy

    Reviewed: 23 September 2024 · Stayed in September 2024

    Verified review

    I loved how it was tucked away off the highway so nice area where I could walk my dog.

    Well, it was under construction and I had read that they were working on the pool and the exercise area, but I had no idea that the whole lobby and hallways were just totally ripped apart and under construction and there was no breakfast area in the lobby. They had a sweet upstairs where they had breakfast set up, which was fine. I was disappointed that they didn’t give any kind of break for all the construction that was going on I mean, not even carpeting and some of the hallways. Just surprised that they have stayed open during construction, but I guess they’ve been under construction since March, I was disappointed that they didn’t give any kind of break for all the construction that was going on I mean, not even carpeting and some of the hallways. Just surprised that they have stayed open during construction, but I guess they’ve been under construction since March. The front desk gal said it would be it would all be done in a couple weeks. I highly doubt it. There was much more to do! So if you’re really hoping for a pool and work out and a nice area to have breakfast, this is probably not your spot. And the price for a dog I thought was pretty hefty… $75.

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  • Angela

    Reviewed: 9 August 2024 · Stayed in July 2024

    Verified review

    location- we have stayed here numerous times on our CC trip from CA to Maine.

    We’ve stayed here multiple times during our cross-country trips from California to Maine, but this year was a huge disappointment. The place was undergoing construction, and everything in the unit was in poor condition. Out of our window, we had a view of a tractor and ladders—I even took photos! Two of the entrances were closed, forcing us to walk around the property, and many of the facilities were shut down. The parking lot was cluttered with construction materials, and we paid over $300 a night for this experience. We won’t be coming back.

    Property response:

    Thank you for taking your time to provide your honest feedback regarding our property. We appreciate your business for allowing us to be your "home away from home". Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this from occurring in the future. Sincerely, Residence Inn by Marriott Albany East Greenbush / Tech Valley

    Thank you for taking your time to provide your honest feedback regarding our property. We appreciate your business for allowing us to be your "home away from home". Providing the highest level of hospitality is our number one pri… Show more

    Residence Inn by Marriott Albany East Greenbush/Tech Valley
    14 August 2024
  • Michael

    Reviewed: 6 August 2024 · Stayed in August 2024

    Verified review

    Staff was very pleasant and great to work with. Room was very nice and provided enough space and accessories for me. Breakfast was great. Location was perfect for my trip. Would definitely stay here again.

    Entire first floor was under construction meaning that both stair cases were not usable and everyone had to be funneled through the elevator, and the pool/exercise room were also out of commission. TV guide/channels didn't match up properly, and NBC (the olympics) channel didn't work. I felt that it was a bit pricey for not having all of the amenities available.

  • Betsy

    Reviewed: 19 April 2024 · Stayed in March 2024

    Verified review

    My wife and I had to leave before breakfast

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  • Rayshaun

    Reviewed: 18 March 2024 · Stayed in February 2024

    Verified review

    I enjoyed it. It was really good

  • Permetris

    Reviewed: 15 March 2024 · Stayed in March 2024

    Verified review

    Quiet, clean, and comfortable

  • Frank

    Reviewed: 27 February 2024 · Stayed in February 2024

    Verified review

    Location was good.

    John at front desk was a joke, rude to other customers, rooms were not ready till after 430, hot tub with caution tape. Garbage left in room, the breakfast area garbage overflowing dirty tables, will not be back.

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  • Meghan

    Reviewed: 18 February 2024 · Stayed in February 2024

    Verified review

    The location is tucked away and quiet, the staff were pleasant, the room was clean, we were able to check in an hour early and lucked out with having a fireplace in the room. The pool was clean and heated for the kids and they had a great time.

    Unfortunately the hot tub was out of service, that is the one and only negative.

  • Cheyenne

    Reviewed: 8 November 2023 · Stayed in October 2023

    Verified review

    Nice room, the open vanity made getting ready for a wedding so easy.

    No complaints

  • Lisa

    Reviewed: 1 October 2023 · Stayed in September 2023

    Verified review

    The first thing we noticed was the impeccably kept grounds. We entered the property to check in, and we were greeted by the most lovely lady! Her name was Martisha and after a very harrowing journey (7 hours on the road during heavy rain) her kind and heartfelt interaction at check in was just what we needed!!

    Loved it all

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  • Hoke

    Reviewed: 4 September 2023 · Stayed in August 2023

    Verified review

    Room was ok

    I asked for more towels and wash cloths and didn't receive them , staff said they were out. That staff person was not helpful or nice. The first shift staff was very nice.

  • Thorsten

    Reviewed: 28 August 2023 · Stayed in August 2023

    Verified review

    Great suite and comfortable king size bed

    The sofa bed mattress was not very comfortable

  • Ashley

    Reviewed: 27 August 2023 · Stayed in August 2023

    Verified review

    I like the location and the people we super friendly

    nothing the property was great

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  • Eva

    Reviewed: 21 August 2023 · Stayed in August 2023

    Verified review
  • Kathleen

    Reviewed: 10 August 2023 · Stayed in August 2023

    Verified review

    Good location for out-of-state Tanglewood concert attendees needing one-night only lodging.

  • Carol

    Reviewed: 10 May 2023 · Stayed in May 2023

    Verified review

    love location, breakfast, room layout

    the air conditioner vent on the ceiling covers the whole space but it’s hard to redirect the air from blowing in me while sleeping which I’m uncomfortable with.

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  • Judiann

    Reviewed: 31 December 2022 · Stayed in December 2022

    Verified review

    location

    old, dated furnishings, dirty room, found cheese crackers in sleep sofa bed, no bedding for sjj ok eep sofas, poor quality blankets.

  • Kyle

    Reviewed: 29 December 2022 · Stayed in December 2022

    Verified review
  • Stephanie

    Reviewed: 10 December 2022 · Stayed in November 2022

    Verified review

    Great location and great breakfast selections

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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