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  5. Reviews of Residence Inn Anaheim Placentia/Fullerton

Reviews of Residence Inn Anaheim Placentia/Fullerton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

700 West Kimberly Avenue, Placentia, CA 92870, United States of America

#4 of 5 hotels in Placentia

Guests' Choice

Review Score

Based on 54 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    6.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    9.0
    Wonderful
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like that we had to pay $9 per day per car..We had 2 cars so that was $36 I'm parking fees. There didn't seem to be a shortage of parking spaces

    The comforts of home. I wanted a place with a kitchen. We had to get our house Fumigated and needed a place to stay like hime

    Stayed in May 2024

  • Reviewed: December 15, 2023

    8.0
    Would probably stay again.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    It wasn't close to anything for those of us who did not have a car.

    The staff was very friendly. It was clean and quiet. Breakfast was good as was the staff working the breakfast area. They went out of their way to help you in any way that they could.

    Stayed in October 2023

  • Reviewed: April 10, 2023

    7.0
    good overall
    • Business trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights

    Bathroom was old. room smelled bad, need fresh air and hepa filter breakfast was very basic. Need more real food options. Almond milk would be nice, and real muffins from costco.

    Had full kitchenette, large space. Bed was nice. TV had netflix, but no account. can you get a cooperate hotel account for netflix? That would improve the TV option.

    Stayed in April 2023

  • Reviewed: December 19, 2022

    7.0
    nice but smelled
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled like cat urine as soon as we opened the door, it was uncomfortably pungent. Luckily we had air fresheners but that only helped us get used to the smell. I didn’t complain to management because we were only booked for 1 night and wouldn’t be hanging in the room.

    I liked the lobby, free breakfast and the comfortable room

    Stayed in December 2022

  • Reviewed: September 26, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Deposit too high

    Room

    Stayed in September 2022

  • Reviewed: July 8, 2022

    9.0
    First visit to the area
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Room door lock was a problem and not easily opened. Front desk person warned us what to expect, and apologized.

    Location was ideal for our visit. Staff was friendly, attentive and accommodating.

    Stayed in July 2022

  • Reviewed: July 8, 2022

    8.0
    excellent staff, breakfast was good…
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    a little upgrade would be nice

    nice hideaway location

    Stayed in July 2022

  • Reviewed: June 24, 2022

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Penthouse Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Nil

    The room was very clean. The staff was friendly.

    Stayed in June 2022

  • Reviewed: March 24, 2022

    7.0
    would’ve been perfect if they didn’t put kids above me
    • Business trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    sounded like elephants were upstairs. I’m assuming they put a family with kids above me. NON STOP running around, sounded like the roof was going to fall at any moment.

    gorgeous rooms! very comfortable bed.

    Stayed in February 2022

  • Reviewed: November 15, 2021

    7.0
    Room was large and comfortable.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    The hotel was a little "old" and needed to be updated, had a slight "old" smell in the room but nothing we couldn't deal with.

    Staff was overwhelmingly pleasant - went out of their way to make us comfortable

    Stayed in November 2021

  • Reviewed: November 8, 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    I left a jacket and some shirts, I send a message, but never got answers

    First floor

    Stayed in October 2023

  • Reviewed: October 3, 2023

    10
    GREAT LOCATION AND HOSPITALITY!!!!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights

    N/A

    I Love the customer service! Isaac was GREAT!!!

    Stayed in October 2023

  • Reviewed: July 28, 2023

    3.0
    rooms are not maintained at all, broken or peeling off particle board furniture, lighting is poor
    • Business trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 3 nights

    Rooms are dirty, not maintained well or no maintenance, poor lighting in the bath room, light does not work so they replaed with a cheap light overhead

    Ok for some one not have time to order and wait for cooking

    Stayed in June 2023

  • Reviewed: July 13, 2023

    6.0
    Acceptable, but below my expectations for a Marriott property.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    Internet was very poor. For a high end hotel chain, their technical offerings were below par. In the four years since I stayed at a Marriott, you would think the digital systems would be greatly improved, especially with the huge profits they are making. I will book Holiday Inn express going forward. The bathroom and kitchen was clean but grout and other details were needing some work. Generally the property was dated.

    Great free breakfast offering. Enjoyed that. All the personal were professional and welcoming. Marriott usually gets that right. The bath/toilet room was really cramped. There was no privacy for two people in the morning if one gets up early. I like the kitchen facility that allowed me to make my morning smoothie and keep refrigerated groceries cool in the spacious refrigerator.

    Stayed in July 2023

  • Reviewed: February 22, 2023

    5.0
    Not up to expectation
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Strong spice odor in the room, staff disturbed us several times because someone said we make noise when we were not

    Fully equipped kitchen, clean linens, nice breakfast

    Stayed in December 2022

  • Reviewed: December 27, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    pay for parking

    clean

    Stayed in December 2022

  • Reviewed: September 12, 2022

    1.0
    Under served for the amount of money spent on 4 day vacation
    • Leisure trip
    • Family with young children
    • Penthouse Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything whole experience could have been better. They have homeless people walking their parking lot asking for handouts and I was mortified with my family that this is allowed at their property. When brought up to employees was told it's California and a free country to do so.

    The location put us in a room with wrong accomodations booked and had to change the room the day after check in due to availability. The room they switched us to did not have a working A/C and we requested to be fixed or relocated and could not due to labor day weekend availability again and waited 2 days to repair and wasn't offered any accomodations in regards to reduction of price on full stay bit was offered 2 day reduction of the total 4 we stayed. Manager at the end said all ye could offer us outside of 2 days was an apology with a smirk on his face

    Stayed in September 2022

  • Reviewed: August 16, 2022

    6.0
    Never using Booking.com again due to the additional costs not reflected at purchase.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The additional expenses added at the last minute with no communication or information from Booking.com. $300 deposit, fee for the room charged immediately and held as an additional deposit for 5 days, parking cost of $9/day added, unexpected pet fee of $110 that was not shown on the booking form - only statements showing this was a pet friendly hotel. Staff on check-in was not helpful with this. We will not use Booking.com again.

    Breakfast was good, the room was nice.

    Stayed in August 2022

  • Reviewed: January 27, 2022

    10
    would stay again, very private, clean with friendly staff
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    was like an apt and not a hotel room, separate and apart from others with more privacy, plus really liked the late check out

    Stayed in December 2021

  • Reviewed: December 14, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    breakfast was very good and had something for everyone

    Stayed in November 2021

  • Reviewed: November 18, 2021

    6.0
    Nice but not inexpensive but near our activities.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    the fridge in our room was VERY noisy ! Almost unplugged it but didn't...bathtub felt and looked dirty with a ring. Wouldn't bathe but had to shower instead. For the money expected cleaner.

    orange juice was good. My sister who booked a room there was next door without us asking. what luck

    Stayed in November 2021

  • Reviewed: October 31, 2021

    10
    Good
    • Leisure trip
    • Family with young children
    • Penthouse Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    All 3 queen size bed need to be changed Its getting too soft

    Location Quite

    Stayed in October 2021

  • Reviewed: October 7, 2021

    3.0
    Poor
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The bugs

    I like the condo style property

    Stayed in September 2021

  • Reviewed: July 12, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and accommodating. Pet friendly. Great location for my needs.

    Stayed in June 2021

Showing 1 - 25

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