700 West Kimberly Avenue, Placentia, CA 92870, United States of America
#4 of 5 hotels in Placentia
Guests' ChoiceBased on 54 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.2
Facilities
8.3
Staff
8.6
Value for money
8.0
Free WiFi
6.7
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: May 9, 2024
Clarence
United States of AmericaI didn't like that we had to pay $9 per day per car..We had 2 cars so that was $36 I'm parking fees. There didn't seem to be a shortage of parking spaces
The comforts of home. I wanted a place with a kitchen. We had to get our house Fumigated and needed a place to stay like hime
Stayed in May 2024
Reviewed: December 15, 2023
George
United States of AmericaIt wasn't close to anything for those of us who did not have a car.
The staff was very friendly. It was clean and quiet. Breakfast was good as was the staff working the breakfast area. They went out of their way to help you in any way that they could.
Stayed in October 2023
Reviewed: April 10, 2023
Ben
United States of AmericaBathroom was old. room smelled bad, need fresh air and hepa filter breakfast was very basic. Need more real food options. Almond milk would be nice, and real muffins from costco.
Had full kitchenette, large space. Bed was nice. TV had netflix, but no account. can you get a cooperate hotel account for netflix? That would improve the TV option.
Stayed in April 2023
Reviewed: December 19, 2022
Sera
United States of AmericaThe room smelled like cat urine as soon as we opened the door, it was uncomfortably pungent. Luckily we had air fresheners but that only helped us get used to the smell. I didn’t complain to management because we were only booked for 1 night and wouldn’t be hanging in the room.
I liked the lobby, free breakfast and the comfortable room
Stayed in December 2022
Reviewed: September 26, 2022
Gerry
United States of AmericaDeposit too high
Room
Stayed in September 2022
Reviewed: July 8, 2022
James
United States of AmericaRoom door lock was a problem and not easily opened. Front desk person warned us what to expect, and apologized.
Location was ideal for our visit. Staff was friendly, attentive and accommodating.
Stayed in July 2022
Reviewed: July 8, 2022
Abel
United States of Americaa little upgrade would be nice
nice hideaway location
Stayed in July 2022
Reviewed: June 24, 2022
Thanonchai
ThailandNil
The room was very clean. The staff was friendly.
Stayed in June 2022
Reviewed: March 24, 2022
Rhiannon
United States of Americasounded like elephants were upstairs. I’m assuming they put a family with kids above me. NON STOP running around, sounded like the roof was going to fall at any moment.
gorgeous rooms! very comfortable bed.
Stayed in February 2022
Reviewed: November 15, 2021
Michael
United States of AmericaThe hotel was a little "old" and needed to be updated, had a slight "old" smell in the room but nothing we couldn't deal with.
Staff was overwhelmingly pleasant - went out of their way to make us comfortable
Stayed in November 2021
Reviewed: November 8, 2023
Conrado
United States of AmericaI left a jacket and some shirts, I send a message, but never got answers
First floor
Stayed in October 2023
Reviewed: October 3, 2023
Belinda
United States of AmericaN/A
I Love the customer service! Isaac was GREAT!!!
Stayed in October 2023
Reviewed: July 28, 2023
Rao
United States of AmericaRooms are dirty, not maintained well or no maintenance, poor lighting in the bath room, light does not work so they replaed with a cheap light overhead
Ok for some one not have time to order and wait for cooking
Stayed in June 2023
Reviewed: July 13, 2023
James
United States of AmericaInternet was very poor. For a high end hotel chain, their technical offerings were below par. In the four years since I stayed at a Marriott, you would think the digital systems would be greatly improved, especially with the huge profits they are making. I will book Holiday Inn express going forward. The bathroom and kitchen was clean but grout and other details were needing some work. Generally the property was dated.
Great free breakfast offering. Enjoyed that. All the personal were professional and welcoming. Marriott usually gets that right. The bath/toilet room was really cramped. There was no privacy for two people in the morning if one gets up early. I like the kitchen facility that allowed me to make my morning smoothie and keep refrigerated groceries cool in the spacious refrigerator.
Stayed in July 2023
Reviewed: February 22, 2023
Ali
United States of AmericaStrong spice odor in the room, staff disturbed us several times because someone said we make noise when we were not
Fully equipped kitchen, clean linens, nice breakfast
Stayed in December 2022
Reviewed: December 27, 2022
Mendoza
United States of Americapay for parking
clean
Stayed in December 2022
Reviewed: September 12, 2022
Brett
United States of AmericaEverything whole experience could have been better. They have homeless people walking their parking lot asking for handouts and I was mortified with my family that this is allowed at their property. When brought up to employees was told it's California and a free country to do so.
The location put us in a room with wrong accomodations booked and had to change the room the day after check in due to availability. The room they switched us to did not have a working A/C and we requested to be fixed or relocated and could not due to labor day weekend availability again and waited 2 days to repair and wasn't offered any accomodations in regards to reduction of price on full stay bit was offered 2 day reduction of the total 4 we stayed. Manager at the end said all ye could offer us outside of 2 days was an apology with a smirk on his face
Stayed in September 2022
Reviewed: August 16, 2022
Jeanne
United States of AmericaThe additional expenses added at the last minute with no communication or information from Booking.com. $300 deposit, fee for the room charged immediately and held as an additional deposit for 5 days, parking cost of $9/day added, unexpected pet fee of $110 that was not shown on the booking form - only statements showing this was a pet friendly hotel. Staff on check-in was not helpful with this. We will not use Booking.com again.
Breakfast was good, the room was nice.
Stayed in August 2022
Reviewed: January 27, 2022
Margaret
United States of Americawas like an apt and not a hotel room, separate and apart from others with more privacy, plus really liked the late check out
Stayed in December 2021
Reviewed: December 14, 2021
Joaquin
United States of Americabreakfast was very good and had something for everyone
Stayed in November 2021
Reviewed: November 18, 2021
Clarence
United States of Americathe fridge in our room was VERY noisy ! Almost unplugged it but didn't...bathtub felt and looked dirty with a ring. Wouldn't bathe but had to shower instead. For the money expected cleaner.
orange juice was good. My sister who booked a room there was next door without us asking. what luck
Stayed in November 2021
Reviewed: October 31, 2021
Jamie
United States of AmericaAll 3 queen size bed need to be changed Its getting too soft
Location Quite
Stayed in October 2021
Reviewed: October 7, 2021
Cyndi
United States of AmericaThe bugs
I like the condo style property
Stayed in September 2021
Reviewed: July 12, 2021
Anonymous
United States of AmericaClean and accommodating. Pet friendly. Great location for my needs.
Stayed in June 2021
Showing 1 - 25
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