I have stayed at this residence inn twice before because of its downtown location. My brother and myself arrived by motorcycles, it was night and raining very hard. The valets were rude, incompassionate and disorganized especially. The following day, a valet named Jake was exceptionally good and understanding and mostly made up for the incompetence of the previous nights valet staff. Jake rode a motorcycle and made the service very easy. The additional $25 per day location fee was newly imposed and not known ahead of time. The breakfast buffet was very good. I travel every year to Austin but I will not stay there again due to the additional fees, total fees were $519 for the 5 day stay.

Stayed in April 2025

Destination fee, not disclosed in reservation. Parking fee was too much. Strong cleaning product scent through property and rooms. And very thin bedding.

Great location. Nice employees

Stayed in December 2024

Expensive valet parking - $65/night - but understandable given the lack of parking. Just beware.

Great location. Good breakfast selection.

Stayed in November 2024

breakfast was disappointing

hotel was very convenient, good location

Stayed in March 2024

There's no available parking for guests

Good location close to restaurants and bars to enjoy relaxing music

Stayed in February 2024

Parking is very expensive at $55 day!

Stayed in October 2023

No

Cleanliness of the property and room. Level of security as an active room card is required to access rooms from the lobby. View of downtown Austin at night was breathtaking

Stayed in August 2023

Cheaper rates and maybe a better city view room

The breakfast was amazing! The location was good because I was looking for something in the city

Stayed in August 2023

Mi hija no le gusto la piscina

Stayed in July 2023

Very clean, the bed was very comfortable as well.

Stayed in June 2023

The wardrobe is not practical, basically only room to hang things up. I guess you can live out of your suitcase, when it comes to pants and underwear, but still. Two things made my stay considerably less pleasant: the WiFi worked only on and off (this had nothing to do with the different WiFi plans on offer, it was just that my devices were, most of the time, not able to connect to their networks at all). Also an issue, for me, was teh hot running water: it would take up to 10(!) minutes before the water even turned lukewarm. According to the desk staff, this had to do with the cold temperatures outside? The problem persisted, even when it was 77F/25C outside, so not sure what that was about. Also the water pressure should have been better. The housekeeping cycle didn't start on my third day, I had to report to front desk. This was solved immediately.

The Residence Inn is supposed to be the long stay formula of the Marriott brand. I got upgraded to a suite, which was nice. The rooms were of a good size and clean, although I prefer a hard floor in the bedroom. The living room area includes a kitchenette with a full size fridge and freezer, a microwave and a small stove. Equipment was very basic. The couch was comfortable, the TV almost too big for the room and the work desk good. The bedroom had a comfortable but a bit small bed, and a good selection of pillows, firm and soft. The bathroom was basic but OK. Housekeeping comes every other day, which, with an eye on sustainability and necessity, makes perfect sense. They did an excellent job, once "my" cleaning cycle had started. Throughout the suite you'll find plenty of power and USB sockets.A shoutout to the front desk staff, hotel management and everyone at housekeeping for always doing their best, in the friendliest way possible.

Stayed in December 2022

The sofa bed is very uncomfortable we slept on the sofa itself since the sofa bed was unbearable , not good for three people just two people sleeping in the main bed

Stayed in November 2022

The water supply and hot water comes late and price is tooooo high. Cleaning staff and food staff all speaks only spanish

The location

Stayed in November 2022

It’s walking distance to many restaurants and bars

Stayed in August 2025

Kind of rundown for a Marriott

Location, location, location

Stayed in August 2025

Nothing bad to say about this place!

Great location & literally steps from Antone's and 6th Street bars. Will definitely come back to stay as room was like a mini apartment; everything was perfect!

Stayed in July 2025

I was charged more than what was on the booking. I booked at 195.00 and I was 209.00 for one night and 229.00 for the second night

It was a great hotel and ideal location

Stayed in May 2025

Room smelled like mold

Breakfast and location were good

Stayed in October 2024

everything was absolutely terrific. Would not change anything

The view of our room was absolutely beautiful, the room was very clean and large. Very "Homey" feeling and didn't want to leave. had excellent customer service as well.

Stayed in March 2024

nothing!

super clean and the night manager Mo was amazing!!

Stayed in May 2023

Over priced parking causing us to use taxi and uber to get around.

Outstanding employees! Very helpful as well as knowledgeable of local attractions.

Stayed in April 2023

no restaurant,bar, only clean room every other day. this is a top tier hotel brand gone budget

large clean room

Stayed in September 2022

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in August 2025