Having to pay extra for parking is crazy! The traffic noise is loud.

Breakfast was great. The staff was great. Had a shower leak and was moved to a suite for the last night.

Stayed in August 2025

The only issue that we had was the toilet in our room had a very soft flush (it did not even flush toilet paper and barely flushed urine)to the point that we had to call maintenance to fix it during our stay. It’s something that we would’ve expected Housekeeping to report to management on things like that after they clean the rooms daily to ensure that the guest experience is as good as it could be. In addition, the shower head seemed like it needed to be replaced as it sprayed water all over the place. We left a note for Housekeeping because on both points, it should be their responsibility to report back to you maintenance/management to maintain proper upkeep of the facility. Other than that, we had a wonderful stay.

Staff was accommodating and welcoming.

Stayed in June 2025

N/a

Breakfast was great

Stayed in May 2025

A little pricey

Very convenient

Stayed in May 2025

Indoor pool.

I love everything in the hotel from the front desk, house keeping, and breakfast attendant. Clean rooms and facilities. The breakfast buffet was amazing. Convenient to local restaurants and mall.

Stayed in February 2025

Set up of the sofa bed ,it was blocking the way to the room ( when bed is down). The cushion is so thin on the sofa bed . Charges a lot for parking .

Location, availability when I needed it ( evacuated from Eaton Canyon Fire)

Stayed in January 2025

Close to the freeway so SOME road noise.

Onsite (not free though) parking was great. Room was well equipped

Stayed in January 2025

N/A

Clean property, central location to downtown, easy access and exit to freeway, staff very helpful and courteous, check in and front desk always available.

Stayed in December 2024

Accommodations & location

Didn't get to breakfast, it stops at 9.

Stayed in December 2024

The furnace was very loud!

Stayed in October 2024

Delicious, a lot variety of foods, outstanding breakfast.

Stayed in September 2024

There was no one to help with our bags. The same breakfast every day. We shouldn't have to pay additional to park in your parking lot. This is the first time I have EVER had to pay for parking at a hotel I was staying at, it should be included in the rate.

Close to everything. Cleanliness of the place. The staff was excellent.

Stayed in July 2024

It's expensive

Usual friendly staff

Stayed in May 2024

N/A

The room was great 👍 Bed was comfortable, slept the best ever, in a hotel bed. The staff were super friendly and efficient.

Stayed in April 2024

The property was very clean and in a good location.

Stayed in March 2024

Only ONE USB port in the entire suite! With so many accessories using just USB I couldn’t use a handful of my things because I didn’t have a power brick. No fan in the bathroom and the windows don’t even crack open.

Great breakfast options and times. It was a very clean and comfortable room and public areas were well kept.

Stayed in March 2024

The breakfast was a huge disappointment. It was a mirror image of what we get when we stay at Best Western. I expected more from a Residence Inn. Maybe I've been out of touch with this "branding" within the Marriott chain. I used to work in management at the O'Hare Marriott so am familiar with the ethos and quality from way back when. I also found the configuration of the bedroom to the bathroom horrible -- who wants to be in bed and watch your partner doing their bathroom duties .. it was odd.

The mini-kitchen was great and the small sitting area perfect for our grown daughter to sleep for the night. The bed and pillows were good. Towels were white and soft etc. Staff very friendly.

Stayed in March 2024

Too early close for breakfast, no hot tub

Location

Stayed in December 2023

Location, the fire pit, breakfast is included

Stayed in September 2023

I actually have no complaints about this location!

I LOVE Residence Inn by Marriott for my families travel. I have never been disappointed. The staff is great, friendly, helpful, and someone is ALWAYS cleaning something! This trip; I peeped a gift bag off to the side of the reception area and asked if the staff actually did this for special occasions and they do! They gave my daughter a birthday gift since that is why we were traveling! It eas duper special!

Stayed in October 2023

Cleanliness

Stayed in September 2023

The carpet in the hallways and rooms had a bit of a musty odor which was easily masked with a bit of room spray. The furniture in the living area of our suite is dated, but well maintained.

Great buffet breakfast with lots of options. The kitchen in our 2-bedroom suite was fully equipped down to dish soap and dish towel. Although the hotel is close to the freeway, we asked for a room away from the freeway and had no issues with traffic noise.

Stayed in September 2023

One issue I had was the AC was motion sensor so the AC kept going off on me during the night and I woke up sweating. I complained to the front desk and someone immediately came up to fix it and it wasn't a problem the rest of my stay! The shower's water pressure was a bit weak, but I'm just being picky. Overall, it's a very good trip and I'd absolutely stay here again.

I loved how convenient the hotel was to everything. I was able to hop on the freeway and get to wherever I needed to go easily whether it was North Hollywood or more west than that. I loved how big the room was and how the kitchenette also was filled with cups and things needed to cook if one chose to. It was very much a studio apartment, which I was not expecting. At first I was worried my room facing the freeway would be noisy but it wasn't, it was really quiet. I was extremely comfortable the whole time and enjoyed going back after a long, hot day! And the staff were on top of any issues I had!

Stayed in August 2023

Was a 15min uber to universal park and Hollywood. Not much within walking distance, but that's great since it's so quite. The kitchen was great, but no oven made some things hard to cook.

Stayed in August 2023