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  5. Reviews of Residence Inn by Marriott Birmingham Downtown UAB

Reviews of Residence Inn by Marriott Birmingham Downtown UAB 3 stars

821 20th Street South, Birmingham, AL 35205, United States

#36 of 101 hotels in Birmingham

Guests' Choice

Review score

Based on 124 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 3 September 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Clean and with a nice breakfast. Great location.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    8.0
    It was nice and clean; and the breakfast was good. The front desk staff was very friendly.
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Parking. We had to pay an extra $25 and there were not enough spaces to accommodate the number of guests

    It was in a convenient location related to the purpose of our visit to the Birmingham area.

    Stayed in August 2025

  • Reviewed: 14 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed and Fireplace
    • Stayed 2 nights
    • Submitted via mobile

    The out pool and cleaning manager was rude

    The suites spaciness and privacy

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Conveniently located hotel with spacious rooms.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night

    $25 parking fee foe overnight parking.

    Spacious room, conveniently located to UAB and Five Points South. Friendly staff.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    10
    Wonderful and friendly staff
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Location and clean

    Clean and comfortable

    Stayed in June 2025

  • Reviewed: 29 April 2025

    9.0
    Very welcoming
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Had to pay for parking

    Rooms

    Stayed in April 2025

  • Reviewed: 15 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Everything the staff were greeting the place was clean definitely will stay again when they fill the pool up. Great Stay👍

    Stayed in April 2025

  • Reviewed: 5 February 2025

    7.0
    Pleasant enough hotel with friendly staff
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room is a little tired and has a strange layout. Half of the bathroom is in the bedroom which isn’t ideal if you’re not alone

    Good transport links and plenty of stuff in the area round the hotel

    Stayed in February 2025

  • Reviewed: 26 January 2025

    10
    Nice and reasonable
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t know there was a $100 amenities fee but I did get it back on my card when I left

    Nice place to stay and close to everything. The bathroom was extremely nice!

    Stayed in January 2025

  • Reviewed: 5 January 2025

    10
    Wonderful hotel
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No complaints, well except maybe the parking

    Everything. The room, the view.

    Stayed in November 2024

  • Reviewed: 18 November 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 2 nights

    Room 416 had the smell of smoke. Someone had smoked in the room before

    Great breakfast. KeKe was excellent at the front desk and helped me get a room early. She was friendly and accomdating.

    Stayed in November 2024

  • Reviewed: 8 November 2024

    10
    All in all it was great for what we wanted
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Parking price

    On site breakfast

    Stayed in November 2024

  • Reviewed: 12 September 2024

    10
    I would recommend to anyone and everyone. It wasn’t over pricy, even off booking.com it wasn’t. I wish all hotels could
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed and Fireplace
    • Stayed 1 night
    • Submitted via mobile

    Well this wasn’t the properties fault lol it’s built on a HUGE HILL and when me and my husband went to walk to get some food and just to explore honey I was completely out of breath and tired. It was so hilly. I felt like I was exercising LITERALLY. But like I said that’s not the property fault that’s because BHAM is basically built on HILLS.

    Wow!! Where do I start. The whole place was just awesome. I loved everything about this hotel. It was surrounded by all kinds of eateries so that was a number one! Also the rooms are so nice and clean. I had no complaints whatsoever. And the front desk was even better. Some really sweet people. We have to go back on next week, and we will be staying back here praying if something is available.

    Stayed in August 2024

  • Reviewed: 9 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The location and the rooms were very spacious.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    10
    Mom and daughter 💕
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    My daughter and I had a great time. The breakfast was excellent, so was the staff. The room was clean and comfortable. We loved it. Thanks for everything! 😊

    Stayed in August 2024

  • Reviewed: 8 August 2024

    8.0
    It was great except for the parking
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Parking. We have to pay for parking each day and the parking was awful. There was not enough and people had to park in crazy made up spaces. Needs better parking for the customers

    The room was really nice and so was the staff

    Stayed in August 2024

  • Reviewed: 5 August 2024

    7.0
    It was decent but I probably will not be there again.
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The staff failed to mention I had to pay for “valet” even though I parked my own car and took in my luggage. Also the bill was $189 and the hotel charged me $220.

    It was beautiful inside and the room was nice.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    8.0
    A good value stay near UAB
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Kitchen area of room could have been cleaner and breakfast could have had a few more options.

    Good location. Spacious room with facilities. Really friendly and helpful staff.

    Stayed in August 2024

  • Reviewed: 27 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The people and how clean the rooms were clean!

    Stayed in July 2024

  • Reviewed: 26 July 2024

    8.0
    Overall enjoyed the stay, staff was friendly
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Expensive parking fee. You should not have to pay $23 a day to park at a hotel you’re already spending hundreds on staying at. They were also a cashless facility and we did not know that upon arrival

    Property was clean and spacious

    Stayed in July 2024

  • Reviewed: 23 July 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    It was clean and comfortable. Very quiet. I would definitely stay again. The staff was very friendly.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    My TV remote was messed up but they got me a new one! Microwave didn’t have power to it and they put in a work order but
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The location is not great but it’s still a nice hotel!

    It was clean! Great breakfast and the people were the most helpful and kind people I have ever experienced in a hotel!

    Stayed in July 2024

  • Reviewed: 14 April 2024

    10
    This hotel is an excellent choice for anyone in town for medical reasons.
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I had no complaints at all.

    The hotel is very convenient to both UAB and St. Vincent’s hospitals. Despite being close to hospitals, it was quiet, rarely hearing ambulances and other traffic. Traffic in the area was light, making it easy to drive around. There is a restaurant across the street and other restaurants close by. The room was ideal for a prolonged stay, with a decently equipped kitchenette and plenty of room in the bedroom and living room for 2people. The hotel has a small market with a few frozen dinners, drinks and snacks. There is a Publix nearby. We had forgotten to turn on the ice maker, but there was an ice machine, so we had all we needed. There are also coin-operated washers and dryers for those who need them. The best thing about the hotel, however, is the staff. The young gentleman who checked us in was very helpful and patient. Even though I had forgotten my hearing aids and he had to repeat several things multiple times, he was unfailingly polite and patient, and he efficiently took care of a mistake I’d made on our booking. The lady who handles the breakfast went out of her way to find some yogurt for me and was quite helpful and very kind. The lady at the desk when we checked out was also very pleasant. Even the young man bringing up the laundry from the basement wished my husband, who’d just had surgery, a speedy recovery.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    loved the room and location
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    I wasn't told you would be charged for parking your own car.

    Comfy bed and great room

    Stayed in March 2024

Showing 1 – 25

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