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  5. Reviews of Residence Inn by Marriott Branson

Reviews of Residence Inn by Marriott Branson This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

280 South Wildwood Drive, Branson, MO 65616, United States

#85 of 98 hotels in Branson

Guests' Choice

Review Score

Based on 50 hotel reviews

5.0

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.2

  • Location

    9.0

  • Facilities

    5.6

  • Staff

    7.2

  • Value for money

    6.0

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 21, 2025

    6.0
    If we visited again we would probably stay somewhere else.
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    AC was iffy most nights, cleaning of room and towels wasn’t the best - we often had to ask for those things to be replenished. Upkeep of the room was lacking, handle on door was loose, door lock got stuck often. We were 30 minutes late for our scheduled check in and they almost gave our room away. Only checked us in for one night and the lady told us to come down in the morning to check with a manager. She was very unhelpful and didn’t seem worried. Thankfully I stayed around and a manager was there that helped us.

    Location was right in the middle of everything we needed. Breakfast was good.

    Stayed in June 2025

  • Reviewed: April 15, 2025

    5.0
    Disappointed the rooms assigned to me while booking on the app as opposed to calling and booking.
    • Business trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Found a roach in our entryway of our room when we walked in the 2nd day of stay. The shower door was off on one side and they had put a partial curtain instead which would not stay in place and water leaked all over the floor. This was the second time we stayed at this location with water leaking out from shower onto bath floor. I reported to the front desk and nothing was done to compensate us, just that they are under new management and they are discussing replacing showers.

    Friendly staff great breakfast

    Stayed in April 2025

  • Reviewed: December 9, 2024

    5.0
    maybe
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    The door to the room stuck and was very hard to open, The room was hot I tried to turn the air down it didn't work but there was a portable air conditioner in the room, The shower drain was clogged with hair so the shower was going to over flow so I had to remove it. Looked liked no one had ever cleaned it before

    Breakfast was OK Front desk person and the location were good

    Stayed in December 2024

  • Reviewed: November 21, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds were not comfortable. After the first day, elevator floor was dirty with what looked like dog paw prints.

    Location

    Stayed in November 2023

  • Reviewed: January 3, 2023

    5.0
    Fire your staff the night we checked in oh that’s right he did get fired before we left
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 8 nights

    The room was nice and clean

    Staff for breakfast tremendously hard working but very under staffed and she just couldn’t keep up and kept running out of food as they did not prepare for as many guests as they booked

    Stayed in December 2022

  • Reviewed: October 13, 2022

    4.0
    Not good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Room was tired lookin, tile cracked in bath, rust on shower door, dirty microwave, worn carpet

    No rolls graveyard had strange meat in it

    Stayed in October 2022

  • Reviewed: October 7, 2022

    5.0
    It's ok
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The room had a weird odor. I thought they was giving us room spray but room spray was brought up so we could spray one time. I ended up buying my own.Was supposed to have a floor room for my disabled mom and was pretty much told sorry someone decided to stay. We booked this hotel thinking the pool was going to be open the whole time. It was closed for maintenance but I never saw anyone working on it. They did open it towards the end of our stay. The has had a weird smell. I think the carpets needed to be cleaned.

    The beds was really comfortable. The room was as pictured. The food was amazing for breakfast. The staff was super nice.

    Stayed in August 2022

  • Reviewed: September 5, 2025

    2.0
    Extremely DISAPPOINTING
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    This property did NOT MEET Marriott’s standards in many ways.

    It’s a Residence Inn. The room was as described.

    Stayed in September 2025

  • Reviewed: May 18, 2025

    1.0
    disappointed
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    AC not working. I told the person at front desk and she said sorry!! That was it.

    good breakfast

    Stayed in May 2025

  • Reviewed: March 27, 2025

    10
    Wonderful experience
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff here are very welcoming... The room was like a home away from home. They have a nice kitchen area inside the room. I was able to save a lot of money on food by just cooking a meal for my family inside the room. The lady that prepared the breakfast is so sweet and welcoming as well. Thank you all for making the stay a breeze for my family and I.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Old needs renovation

    Convenient

    Stayed in March 2025

  • Reviewed: December 1, 2024

    3.0
    Wish I had picked a different place it was horrible!!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Our unit was in the basement! The carpet was extremely worn out. The shower doors were not put on properly and the water leaked everywhere There was soap for the dishwasher but no racks to use it. The ice maker did not work and there was none in the hotel!! Our door to the unit was very hard to open from inside! We woke up to no hot water on Saturday morning. I will be sending pictures to there Corporate office. The trash cans in the out side were over flowing . Never emptied while we were there! It was horrible!!

    The location was good for getting around to the shows and shopping

    Stayed in December 2024

  • Reviewed: August 2, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The front desk charged my credit card for 2 nights, which I had already paid for through Booking.com. I would never stay there again because they are crooks! Untrustworthy and rude.

    Location of our room.

    Stayed in July 2024

  • Reviewed: July 21, 2024

    1.0
    I booked3 nights. After one night I had to cancel the rest of my stay because of no AC.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights

    AC did not work. I left early. I did get a refund I still lost money on a lot of shows I had booked. My family and I had planned this trip a longtime ago. It was devastating having to leave early. It made me physically ill to spend one night in a hot room.

    Stayed in July 2024

  • Reviewed: May 28, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    We absolutely loved the room, everything. The staff were amazing. Unfortunately, the AC in our room wasn't working & 90°. Hotel was fully booked, so we were forced to find another hotel. Wish the AC was working because the room & staff were amazing. They were very apologetic.

    Stayed in May 2024

  • Reviewed: February 18, 2024

    8.0
    Nice restful place.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Skimpy breakfast. Worn. Like sheets clean but had holes. The hot tub was closed

    Location is great. Room was roomy.

    Stayed in February 2024

  • Reviewed: January 19, 2024

    10
    It was comfortable and cheap
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    It was amazing! Staff was friendly

    Stayed in January 2024

  • Reviewed: December 31, 2023

    10
    satisfactory, very comfortable and quiet. I loved.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing. All good 😁

    breakfast and that they accept pet. And room

    Stayed in December 2023

  • Reviewed: December 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 6 nights

    Nothing

    Breakfast was great would love to have had Biscuets and gravy more often. The area was very clean and comfortable

    Stayed in December 2023

  • Reviewed: November 25, 2023

    7.0
    Would try another hotel before we came back to this one.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower was tiny, like something you would expect in a camper or RV. The sofa had ground in food on it and food under the sofa and under the dishwasher. I took the cushions off the sofa and cleaned out the old food, hair Barrett, etc.

    Area seemed safe.

    Stayed in November 2023

  • Reviewed: November 5, 2023

    8.0
    It was fine, we weren't there much
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower leaked out onto floor - bad design.

    Easy in & out, free breakfast, good location

    Stayed in October 2023

  • Reviewed: October 31, 2023

    10
    The place was really clean and staff was friendly
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No restaurant or bar

    Room was clean

    Stayed in October 2023

  • Reviewed: July 18, 2023

    10
    The best place in Branson!
    • With a pet
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights

    The only thing we did not like was the weather. It was hot. But that is not anything to do with our amazing time at this hotel.

    There is no way I can explain how great our stay was here. First it is on the yellow line, and minutes from everything. But more important was the staff. The manager was amazing. She must live there almost, because she was there early and left late. She always smiled and was super friendly. She really made our stay nice. And it was not just her. She had other great staff that all made us feel welcome.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    7.0
    Decent stay, but for the money, I’d find a different hotel.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The room is definitely showing signs of needing maintenance. The grout on the tiles was basically gone. The floor moved when you stepped on it. There was carpeting that needs replacing. The entire dishwasher came out of its cabinet when we tried to open it. Just needs some extra TLC.

    Loved the location. Off the main strip so not congested. I felt it was centrally located to all the activities that we want to do. 10 minutes from everything.

    Stayed in July 2023

Showing 1 - 25

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