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  5. Reviews of Residence Inn by Marriott Durham Duke University Medical Center Area

Reviews of Residence Inn by Marriott Durham Duke University Medical Center Area 3 stars

1108 West Main Street, Durham, NC 27701, United States

#40 of 81 hotels in Durham

Guests' Choice

Review score

Based on 49 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    8.6

  • Staff

    8.3

  • Value for money

    7.3

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 25 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom Suite
    • Stayed 2 nights

    Staff member helped return an item I left -- it was easy to arrange.

    Stayed in July 2025

  • Reviewed: 6 June 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Studio
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast, staff

    Big rooms, good facilities (eg fitness suite), clean

    Stayed in May 2025

  • Reviewed: 7 May 2025

    7.0
    not bad
    • Business trip
    • Solo traveller
    • King Studio
    • Stayed 5 nights

    Excessive nighttime noise (loud AC, loud fridge, plumbing sounds, train horns) repeatedly woke me. Hotel opposite a gas station, a gathering spot for homeless individuals, many of whom appear to be under the influence of drugs.

    Clean, spacious room. Good breakfast, though ending early at 9am. Good overall.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    7.0
    Cost of the room should have been less -
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 4 nights
    • Submitted via mobile

    Heard the train go by a lot - The shower head was inadequate- and mildew in shower.

    The room set up was nice. Bed and pillows were comfy - kitchen was nice too

    Stayed in May 2025

  • Reviewed: 15 April 2025

    7.0
    Nice room and public areas, staff, not so much.
    • Leisure trip
    • Group
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Elevators not working. Breakfast- nothing was available. Scrambled eggs, none. Spinach quiche, none. Waffle batter, none. Bread, none. Utensils, none. We arrived for breakfast at 8:40am. Nothing was there. The person working told us they were done at 9am, so she wasn’t going to put anymore food out.

    Liked the room and lobby area.

    Stayed in April 2025

  • Reviewed: 28 December 2024

    8.0
    In the future will request rooms near the lobby. The other rooms are so isolated and don’t feel safe
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 2 nights

    Safety inside hotel

    Staff

    Stayed in December 2024

  • Reviewed: 6 October 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    breakfast was a bit basic

    clean, spacious rooms with facilities and a big lounge, good location

    Stayed in October 2024

  • Reviewed: 19 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Front desk staff who checked us in wasn't very friendly/professional

    Front desk clerk was not professional

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    Great location, great environment...
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 2 nights

    Price is a little high

    Great

    Stayed in August 2024

  • Reviewed: 18 June 2024

    9.0
    Modern clean suite rooms
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights

    It was a little traffic loud. Was not aware we would have to pay for overnight parking.

    Spacious room including living and kitchen areas. Modern large shower and plenty of counter space in the bathroom. Bed was comfortable. Breakfast was a nice variety and hot. Walkable location for our planned visit.

    Stayed in June 2024

  • Reviewed: 1 October 2023

    8.0
    Great value for the money in great location; walk to downtown restaurants
    • Business trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 6 nights

    Persistent repeated difficulties with room thermostat, which malfunctioned every two or three hours. Fixing it required maintenance staff to go onto the roof to reset, but there was no maintenance staff overnight or on weekends. Fortunately, the weather cooperated, so it was not a major problem with temperature between 65 and 75. Mattress was really soft and within 1 foot of the edge one felt like one was about to slide off. As is often the case, cleaning etc was only every other day and pretty minimal. Breakfast ends at 9:30.

    Excellent price and location and helpful and friendly staff. Free coffee morning noon and night. Decent breakfast for the price (self-cook waffles, scrambled eggs, sausage, yogurt, dry cereal, etc.) Big fridge and stove top. TV swiveled to face either couch or bed.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • King Studio
    • Stayed 6 nights

    I thought the bar prices were somewhat high.

    The breakfast was fine, especially as it was included in the rate.

    Stayed in September 2023

  • Reviewed: 23 August 2023

    9.0
    There was a common bond in the atmosphere since it was mostly parents of Duke freshmen.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 1 night

    That darn train waking us up at least twice during the night!

    The breakfast choices were very good and plentiful

    Stayed in August 2023

  • Reviewed: 25 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The shower was open, which meant it was always cool.

    Bed, TV and kitchen were very nice. The van driver, Will Smith, was extremely accommodating and knowledgeable.

    Stayed in October 2022

  • Reviewed: 17 September 2022

    8.0
    Pleasant and comfortable stay.
    • Leisure trip
    • Solo traveller
    • King Studio
    • Stayed 5 nights

    Breakfast limited in choice and quality (coffee was really bad). Having to ask everyday for rooms to be served is a nuisance, furthermore when not getting them served even having asked (several times). Whilst in the booking form parking is announced as free, the hotel charges parking per day (US$ 12). The price for the room in Duke university move-in days is outrageous.

    Very comfortable rooms, quiet and with plenty of space. All looking new and in good shape. Having kitchen amenities is very convenient, especially the fridge. Location was very convenient, close to Duke university and to downtown Durham.

    Stayed in August 2022

  • Reviewed: 24 February 2025

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • King Studio
    • Stayed 5 nights
    • Submitted via mobile

    Very noisy! Loud car noise from facing a main street, super loud train starting at 5 am

    New and clean, ok breakfast, good gym

    Stayed in February 2025

  • Reviewed: 30 July 2024

    10
    Great Location. Super Friendlt
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Paid Parking. No Indoor Pool.

    Amazing Location.

    Stayed in July 2024

  • Reviewed: 1 July 2024

    10
    Great stay! Will definitely be coming back!
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Front desk could have been a little more helpful. They didn't tell us what time check-out was nor explained the parking situation, we had to ask ourselves or else we wouldn't have known the answers to our basic questions.

    Loved how spacious the rooms were! They were also equipped with everything we needed. Breakfast was fantastic! There were many options to choose from!

    Stayed in June 2024

  • Reviewed: 7 January 2024

    10
    Nice quick visit and will return.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Breakfast bread was individually wrapped in Saran Wrap and stale.

    The property was clean and nice location. Staff was super friendly.

    Stayed in January 2024

  • Reviewed: 10 November 2023

    6.0
    Not the best stay I’m use to
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing in the room worked to include air conditioning. Tv or coffee maker

    Location

    Stayed in November 2023

  • Reviewed: 6 November 2023

    6.0
    Nice hotel but awful location
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Across the street from a very busy train line with many trains blasting their horns late at night and very early in the morning. In addition there are some local bars across the street with many loud patrons walking around. There are also many very loud motorcycles and cars revving their engines from 11-1 on Friday and Saturday night. Also there was a gun shot murder on the street near the food truck lot directly across the street around midnight. College student parents should be concerned that this all happens a block from East Campus and their kids walk by this type of environment.

    Comfortable room with nice amenities

    Stayed in November 2023

  • Reviewed: 18 October 2023

    3.0
    Not impressed
    • Leisure trip
    • Solo traveller
    • King Studio
    • Stayed 4 nights
    • Submitted via mobile

    The cleaning is reduced to being done every other day and consists of only changing the towels and taking the rubbish out. There is no duvet cover just a duvet and a flat sheet in place of a proper duvet cover The breakfast finishes some time at or before 9.30 so I never made it on time for that No kettle to make tea in the room

    The size of the room Location while not in the downtown area but close to it as well as Duke University Quiet location and the room was quiet too

    Stayed in October 2023

  • Reviewed: 5 September 2023

    10
    Great stay in Durham.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night

    Better breakfast choices

    It was very basic. Some of the other Marriotts have had a better selection.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    5.0
    Disappointing.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Given different room (two queens instead of king suite) with no explanation. Breakfast very poor.

    Location

    Stayed in August 2023

Showing 1 – 25

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