9450 Counselors Row, Indianapolis, 46240, United States of America
#7 of 150 hotels in Indianapolis
Guests' ChoiceBased on 138 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.2
Facilities
9.4
Staff
9.3
Value for money
8.7
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 19, 2024
Linda
United States of AmericaOverpriced for the area. Co-joined with another hotel (very odd), Despite my telling the front desk when we were leaving they got it wrong!
Stayed in May 2024
Reviewed: March 4, 2024
Lisa
United States of AmericaWe were a bit disappointed there was no fresh brewed coffee in the evening. The room did have a Kureg with pods.
We were in the city for a funeral and needed an easy way to move around. The location was perfect. Close to the outer loop, but also had easy access to the main streets. The room itself was far more than I expected! It was truly like a small apartment. Everything was spotless, the bed and pillows very comfy! The kitchen, sitting area, and shower were such a bonus! Don't know that we will be back in Indianapolis, but I will definitely be on the hunt for this chain again!
Stayed in March 2024
Reviewed: January 8, 2024
Jaebeum
United States of AmericaTo be earnest with you, Breakfast is always not better than even Holiday inn. We need bench marking. I am scheduled to stay there many times a year. Thank you.
Stayed in January 2024
Reviewed: January 2, 2024
Jeremy
United States of AmericaThe only downfall was the water pressure coming out of the shower head.
Overall the property is great. The staff if friendly, the room we stayed in was more than expected.
Stayed in January 2024
Reviewed: December 10, 2023
Elizabeth
United States of AmericaEverything was new, which made the experience extra comfortable. Our suite was very large, beds were comfortable, and we did not hear hallway or exterior noise. Kitchen was big with seating for four, equipped with minimal, but useful kitchen items for two guests. The breakfast was almost like a full buffet, well stocked with many hot or cold options. Front desk staff was friendly.
Stayed in December 2023
Reviewed: November 13, 2023
Sheryl
United States of AmericaThe eggs and Canadian bacon breakfast. Rubbery.
Clean and comfortable.
Stayed in November 2023
Reviewed: October 23, 2023
Johnson
United States of AmericaNothing.... everything was really nice!
This is a newly built property. The room was very clean and spacious. The breakfast was pretty good and the staff was really friendly as well. We came for my daughter's game at Grand Park and it was only 15 minutes away ( I mention this just in case someone else is looking for the same reason). It was a little pricey but definitely worth the price. I would definitely stay here again.
Stayed in October 2023
Reviewed: August 7, 2023
Jayme
United States of AmericaNothing
Very clean. The beds were so comfortable and the staff were so nice.
Stayed in August 2023
Reviewed: July 11, 2023
Vanessa
United States of AmericaNo complaints
Staff was friendly and helpful and very clean .
Stayed in June 2023
Reviewed: June 29, 2023
Amy
United States of AmericaIt’s so nice and clean! We loved it there. Second time booking, and we try to get this place each time we come to Indy.
Stayed in June 2023
Reviewed: June 29, 2023
Anj
United States of AmericaGreat hotel in a great location!
Stayed in June 2023
Reviewed: June 1, 2023
Jerry
United States of Americait was alittle pricey
wry nice and I love the flavor water
Stayed in May 2023
Reviewed: May 12, 2023
Luanne
United States of AmericaOnly issue was the desk clerk told us breakfast ended at 10. On weekdays it ends at 9, and we almost missed it!
They were able to accommodate an early check in, and that was great.
Stayed in May 2023
Reviewed: May 2, 2023
Edward
United States of Americanothing
The location.
Stayed in May 2023
Reviewed: April 26, 2023
Richard
United States of AmericaThe bathroom needs some work done on it. The fan didn’t work and the toilet paper holder was at an angle.
Breakfast was good. The room was nice and big.
Stayed in April 2023
Reviewed: February 25, 2023
Dylan
United States of AmericaThere was some dead flies in the windows.
The room was great, bed was super comfortable.
Stayed in February 2023
Reviewed: February 19, 2023
Deshonnicka
United States of AmericaNothing
I loved everything including breakfast
Stayed in January 2023
Reviewed: February 2, 2023
Cheryl
United States of AmericaGreat location and best staff! Toya at the bar is wonderful.
Stayed in February 2023
Reviewed: January 2, 2023
Laurel
United States of AmericaIt appeared road salt was used on sidewalks for de-icing. This is very hard on pets feet. If possible, it would be better to use pet friendly de-icers on main entrances.
Very friendly toward pets.
Stayed in December 2022
Reviewed: January 2, 2023
Jacquie
United States of Americafriendly staff nice accommodation
Stayed in December 2022
Reviewed: December 19, 2022
Jennifer
United States of AmericaGreat stay at this location. The room was fantasic. Clean, quiet and really nice. The staff was super nice and very helpful. We got the wrong room to start with and they made everything right as soon as we called the front desk. Would definitely stay here again when we are in town.
Stayed in December 2022
Reviewed: December 8, 2022
Jessica
United States of AmericaThe lobby and rooms were very nice and clean. Breakfast was nice as well.
Stayed in December 2022
Reviewed: December 5, 2022
Aschalay
United States of Americanothing
clean and by the shopping centers
Stayed in December 2022
Reviewed: October 4, 2022
Linda
United States of AmericaThe room was not properly prepared, open bags and boxes of food were left in upper cabinets, no extra trash can liners, or extra bedding for pull out sofa in room.
Quiet area with lots of dining and shopping options near by. Easy drive to downtown if you need to go that way. Nice area to walk or run around the water right out side.
Stayed in October 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content