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  5. Reviews of Residence Inn by Marriott Jekyll Island

Reviews of Residence Inn by Marriott Jekyll Island This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

178 South Beachview Drive, Jekyll Island, 31527, United States of America

#5 of 12 hotels in Jekyll Island

Guests' Choice

Review Score

Based on 138 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    9.1

  • Staff

    8.7

  • Value for money

    8.1

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: May 18, 2024

    9.0
    Relaxing
    • Business trip
    • Couple
    • Studio, Beachfront, One King Bed, Sofa Bed with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Great

    Stayed in April 2024

  • Reviewed: May 13, 2024

    9.0
    I hope to return for a longer stay.
    • Leisure trip
    • Couple
    • Studio, Oceanview, One King Bed, Sofa Bed with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Choices on dinner menu.

    Convenient location with kitchen facilities and well equipped amenities.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Overall our stay was lovely.
    • Leisure trip
    • Group
    • Studio, Oceanview, One King Bed, Sofa Bed with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The male manager was cold and quite rude when checking in. We were originally told our room would be ready by 1:30, but had to wait u til 4 to get into our room. When I asked the manager the status, his attitude was rough. Never smile upon ckg in and actually made us fee uncomfortable

    The breakfast was common and fair. Some fresh fruit and pastries would have been nice

    Stayed in April 2024

  • Reviewed: May 6, 2024

    10
    Excellent stay in Jekyll Island
    • Leisure trip
    • Couple
    • Studio, Island View, Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    One of the outdoor fireplaces was broken , our group sat in the dark.

    The room was exceptionally clean as was the entire property. I the staff was welcoming and friendly. Location was a bike ride away from shops and restaurants. The hotel provided free bikes.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    Wonderful.
    • Leisure trip
    • Couple
    • One Bedroom Suite, Beachfront, One King Bed, Sofa Bed with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    There wasn't anything we didn't like.

    Our room was very comfortable and clean. The view from our balcony was beautiful. The staff very accommodating.

    Stayed in May 2024

  • Reviewed: April 11, 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • One Bedroom Suite, Island View, Two Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The size of the room , kitchen, shuttle service, bikes, breakfast, pool, location, lovely courtyard for sitting

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio, Oceanview, One King Bed, Sofa Bed with Balcony
    • Stayed 2 nights

    N/A

    Love the access to bikes and the beach.

    Stayed in April 2024

  • Reviewed: March 24, 2024

    9.0
    Very nice resort. Staff is accomodating.
    • Leisure trip
    • Family with young children
    • One Bedroom Suite, Island View, Two Queen Beds, Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The sofa bed was not comfortable at all.

    Breakfast was great. Waffles and grits very good. Eggs were not.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Very enjoyable, pleasant, peaceful and fun. Beautiful setting.
    • Leisure trip
    • Family with young children
    • Studio, Oceanview, One King Bed, Sofa Bed with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Wish they had bacon. My favorite!

    Great hotel. Very nice, clean, great staff, and pool is nice.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    9.0
    It was beautiful and the location was excellent! Tia and Shamica who work the breakfast shift are top notch and I give t
    • Leisure trip
    • Couple
    • Studio, Oceanview, One King Bed, Sofa Bed with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Price

    Location

    Stayed in February 2024

  • Reviewed: February 28, 2024

    10
    Exceptional
    • Family with young children
    • One Bedroom Suite, Island View, Two Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    That we couldn’t expose the beach like we wanted to it was raining which we had no control over.

    Overall the property was very nice and the rooms was so spaces and clean

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    Wonderful
    • Family with young children
    • Studio, Island View, Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    You are charged $20 a day for some fee not mentioned. Only thing goodbis you can use it in credit in food market and restaurant

    Beachfront property

    Stayed in February 2024

  • Reviewed: January 28, 2024

    8.0
    Nice hotel on beautiful island.
    • Business trip
    • Couple
    • Studio, Oceanview, One King Bed, Sofa Bed with Balcony
    • Stayed 2 nights

    View could have been better as was ocean view room and part of view was blocked by roof. Found a few small roaches in bathroom.

    Great location down a little from shopping and restaurants. Nice size room, big bed, sitting area and full kitchen. Breakfast was great, lots of choices and was very good.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio, Oceanview, One King Bed, Sofa Bed with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in December 2023

  • Reviewed: December 6, 2023

    10
    We absolutely LOVED Jekyll Island and will most definitely will be going back 1-2 times a year.
    • Leisure trip
    • Couple
    • Studio, Oceanview, One King Bed, Sofa Bed with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    We really didn’t have any complaints.

    The facility was clean, staff was very friendly, great location with an awesome access to the beach!!

    Stayed in December 2023

  • Reviewed: November 25, 2023

    7.0
    The stay was great just not the opening of the shower and the use of warm water
    • Leisure trip
    • Couple
    • Studio, Oceanview, One King Bed, Sofa Bed with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The opening of the shower and the temperature of the water….it was warm instead of hot.

    The kitchen staff was amazing! The food was great as well!

    Stayed in October 2023

  • Reviewed: November 20, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Studio, Oceanfront, One King Bed, Sofa Bed with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The Shore restaurant seemed to be under staffed. After being seated for 20 minutes with no service, we left and had dinner at another hotel.

    Beachfront and breakfast

    Stayed in November 2023

  • Reviewed: November 18, 2023

    9.0
    Beautiful Views From All Over The Hotel
    • Leisure trip
    • Family with young children
    • Studio, Oceanview, One King Bed, Sofa Bed with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was way too firm for our liking.

    Loved the location being right on the beach. How soundproof the rooms are. Didn't hear doors slamming or people outside or in the halls. All the outside amenities. The size of the room. The view.

    Stayed in November 2023

  • Reviewed: October 31, 2023

    9.0
    Great relaxing time at Jekyll Island.
    • Leisure trip
    • Family with young children
    • One Bedroom Suite, Island View, Two Queen Beds, Sofa Bed
    • Stayed 3 nights

    We thoroughly enjoyed our time.

    We had a very relaxing time. Great location with easy boardwalk to the beach. Also enjoyed the breakfast. The room was spacious and comfortable with a nice kitchen. We also enjoyed access to the bikes. Jekyll is a great place to bike on the beach or the paths.

    Stayed in October 2023

  • Reviewed: October 30, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio, Island View, Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a very peaceful trip. The staff was great. The environment was nice. I will definitely be going back.

    Stayed in October 2023

  • Reviewed: September 21, 2023

    7.0
    While the glass incident was very concerning, we did enjoy our stay
    • Leisure trip
    • Couple
    • Studio, Oceanfront, One King Bed, Sofa Bed with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    When we checked into the room we noticed small shards of broken glass on our balcony. We immediately reported it to the front desk and they stated it would be cleaned while we were out. Long story short it took reporting it twice more to get it cleaned up. Commendably, one of the front desk employees went up and personally cleaned it themselves. Per the front desk, this had been reported prior to our stay. Needless to say, this could have turned quite serious if either my wife or I had cut a foot on our honeymoon!

    The breakfast was very good. The restaurant was had very good food, was a good value and the service was very good. The pool was clean and very enjoyable.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio, Oceanview, One King Bed, Sofa Bed with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Unfriendly check in and all hospitality staff were less than friendly. Expected much more from person who checked us in. Shower leaked in floor, one of the lights had a short in it, going off and on. Live music was too loud, we sat outside at restaurant furthest away from it.

    Restaurant and breakfast was really good. Location was excellent. Amenities were good. Friendly staff at breakfast and restaurant. Excellent elevators, kept moving and moved smoothly. Hotel appearance was pretty.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    10
    Great place for couple Get Away.
    • Leisure trip
    • Family with young children
    • Studio, Beachfront, One King Bed, Sofa Bed with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    We had Hair in our shower but other than that no complaints at all.

    I love how the room was right on the beach. The room was absolutely beautiful. And views are incredible.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One Bedroom Suite, Beachfront, One King Bed, Sofa Bed with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Food was just ok and lots of flies inside the bldg

    We loved the view and location. Also the hotel layout

    Stayed in August 2023

Showing 1 - 25

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