Skip to main content
  1. Hotel reviews homepage
  2. US hotel reviews
  3. Texas hotel reviews
  4. Lubbock hotel reviews
  5. Reviews of Residence Inn by Marriott Lubbock Southwest

Reviews of Residence Inn by Marriott Lubbock Southwest This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6415 62nd Street, Lubbock, 79424, United States

#17 of 80 hotels in Lubbock

Guests' Choice

Review Score

Based on 88 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.4

  • Value for money

    8.2

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: September 4, 2025

    7.0
    Would stay again
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Got charged twice, no net around basketball area ball kept going into street. No parking, front desk told us to park in grass.

    Location, grill, pool, basketball section

    Stayed in August 2025

  • Reviewed: August 27, 2025

    9.0
    Wonderful
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 7 nights
    • Submitted from a mobile device

    No blender

    Everything

    Stayed in August 2025

  • Reviewed: March 31, 2025

    9.0
    Overall. great room and food. Next time, double check expiration dates!
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great until, I noticed one Chocolate milk was expired. My child said it tasted different. Sure enough, noticed it was 4 days expired. Checked the rest of milk available and seems they missed one. I discarded the bad one.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Loved the location, the bed was pretty comfortable and staff was friendly

    Stayed in March 2025

  • Reviewed: March 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The front desk staff could’ve been a little more friendlier

    The bed was super comfortable. The breakfast was hot and good. The room Had a lot of space

    Stayed in March 2025

  • Reviewed: January 29, 2025

    8.0
    Rooms are nice but there was no hot water. Breakfast was ok.
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    There was no hot water. I showered at night and the water was warm at best. I tried again the next morning and the water never even made it to warm. Maybe they were just having issues with the water during my stay.

    The rooms were very nice.

    Stayed in January 2025

  • Reviewed: September 12, 2024

    8.0
    Definitely would stay here again!
    • Leisure trip
    • Couple
    • Studio, 2 Queen, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The only negative was the shower curtain. I know, kind of an odd thing to complain about. But, it was either installed too high, or the curtain ordered was too short. The bottom landed right on the top edge of the tub. It was impossible to keep it inside the tub, so water got all over the floor. We had to use extra towels to soak up what spilled over.

    Great location! We booked a double queen suite and the accommodations were very nice! The breakfast was really nice and it included Gluten Free muffins which was perfect for my wife who has celiac!

    Stayed in September 2024

  • Reviewed: June 23, 2024

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Sofa bed was not very comfortable but it worked.

    Close to everything. Rooms were perfect size and very nice. Good variety of choices for breakfast. Staff was very friendly.

    Stayed in June 2024

  • Reviewed: June 10, 2024

    8.0
    Overall, this was a great hotel for a larger family on a budget. We would stay here again, but probably request a room o
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 4 nights
    • Submitted from a mobile device

    A ton of people came over from surrounding hotels to utilize the on site basketball court. They played late into the evenings with loud screaming past 11 pm at both the court and in the pool area. The hotel was also in the process of having all of their carpeted areas shampooed during our 4 night stay. We were notified by letter in our room to expect anyone to access our room during the day if they needed to. The hotel did not have in room safes and that required us to keep electronics out of our room during the day. This was a bit of a hassle, but they did not end up coming into the room. These were both annoying, but would not keep me from staying again in the future.

    The rooms were very large and comfortable for a family of 5. We enjoyed the daily free breakfast and cleanliness of the property. My kids especially loved the pool, and it was cleaned on a daily basis.

    Stayed in June 2024

  • Reviewed: March 23, 2024

    9.0
    We had fun on our getaway
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Was a little pricey

    The location

    Stayed in March 2024

  • Reviewed: August 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast hours were not clearly defined and we missed it entirely.

    Stayed in August 2023

  • Reviewed: June 5, 2023

    7.0
    Not worth the money
    • Leisure trip
    • Solo traveler
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    $75 pet fee for one night, lighting around bathroom mirror was poor, difficult to find front entrance to the facility

    Comfortable bed, nice room set up

    Stayed in June 2023

  • Reviewed: April 16, 2023

    9.0
    as I passed employees, each would speak to me and look me in the eyes. the reps at the front desk were pleasant and kin
    • Leisure trip
    • Travelers with friends
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    well kept. no trash.

    Stayed in April 2023

  • Reviewed: March 14, 2023

    9.0
    it’s a nice hotel
    • Business trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    rooms were clean but not 100% clean

    quiet

    Stayed in March 2023

  • Reviewed: October 16, 2022

    7.0
    Maybe next time check rooms are actually clean.
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    When we checked in we dropped off our things and left for a ball game for our grandson. we returned hours later to discover the room was not actually cleaned. the sheets didn’t look changed, there were a lot of dirty dishes in the kitchenette, and there was trash in the waste bin. When we called the front desk they quickly moved us to a new clean room. When we checked out, my husband asked what compensation there would be and they gave a $40 discount. The rate Booking.com provided was not what they were actually charging but the discount helped drop it a bit. Nice hot breakfast though.

    it was a newer property.

    Stayed in October 2022

  • Reviewed: October 10, 2022

    8.0
    Great
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Housekeeper on duty declined service when requested said she had to leave

    Staff was warm and friendly

    Stayed in October 2022

  • Reviewed: July 25, 2025

    10
    Nice convenient place. Served my purposes
    • Leisure trip
    • Solo traveler
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    I would have liked iced tea.

    Very good. Hostess was friendly and helpful.

    Stayed in June 2025

  • Reviewed: July 21, 2025

    1.0
    Would never stay again!! Don’t recommend ever
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Our kids baseball bags got snatched outta the bed of our truck employee let us know the camera didn’t face that way.

    Stayed in July 2025

  • Reviewed: April 13, 2025

    4.0
    The room was spacious it would have been good if the room was cleaned properly
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    The bath tub was not cleaned properly there were some pubs in the bath tub and also behind the TV in our room there was a old water bottle and trash as well

    N/A

    Stayed in April 2025

  • Reviewed: February 17, 2025

    2.0
    Awful experience- won’t be back.
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The light bulbs needed to be replaced because they were burned out. Barbara at front desk said they didn’t have any replacements. The waffle batter was rancid. The bathroom was dirty. The kitchen trash had a wine bottle still in it from the previous guest. There was a sex toy in one of the drawers. The employee named Barbara was extremely rude to multiple guests over a period of 2 hours while I was working in the lobby.

    Room size

    Stayed in February 2025

  • Reviewed: October 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was so clean and the full kitchen was great!!!

    Stayed in October 2024

  • Reviewed: August 6, 2024

    4.0
    Enjoyed the coffee.
    • Leisure trip
    • Couple
    • Studio, 2 Queen, Sofa bed
    • Stayed 2 nights

    As we walked into the room it smelled like a wet dog and humid. Floors in kitchen and bathroom areas were sticky, you could see your footprints. Items from previous guest were still in the refrigerator. Toilet seat was loose. No hand soap in the sink area, and no soap, shampoo nor conditioner in the shower area. Breakfast was cold (French toast, bacon and eggs). Disappointed that the waffle iron was out of order.

    The front desk during check in was friendly and helpful.

    Stayed in August 2024

  • Reviewed: August 4, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very good. Lots of choices

    Stayed in August 2024

  • Reviewed: July 1, 2024

    10
    Everything was wonderful
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    That we couldn’t stay longer

    All of it! Everything was great!

    Stayed in June 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!