Reviews of Residence Inn by Marriott Myrtle Beach Oceanfront 2 stars
2605 S Ocean Blvd, Myrtle Beach, SC 29577-4755, United States
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Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThe breakfast was great the view was nice
No hot tub refrigerator in room was so loud it woke us up at night the ac vent kept slamming would not stay shut the ice bucket was left in the freezer and was not clean the floors in the room turned our socks black the room was much cleaner when we left than when we come
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe room was great , people were very nice , had my privacy.
That the dogs where on the same level as me , air conditioning cutting off when I’m not moving in the room I like my room cold, charging to park on the property was a little much .
We are sorry to hear that you experienced problems with your stay. We have shared your feedback with our leadership team to prevent such issues in the future.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe location to the beach.
The facility didn’t clean or make up my room on a daily basis. I didn’t know we will need to do these services ourselves. I contacted the management and got very little response! They told me because we were in an extended stay hotel they only clean room when you leave or every 7 days. I asked them to show where you state that policy in their description or rules about the hotel. They basically said we were out of luck and they could make some lining available but we will have to do the service ourselves. I was very disappointed with this arrangement because we paid good money for the stay. We paid as much as we wouldn’t paid at more upscale hotels. Again, I was very disappointed with the service.
Thank you for sharing your feedback. Marriott modified the housekeeping frequencies in 2021 at all select service and extended stay hotels. Our standard housekeeping is to refresh with fresh towels and empty waste every other day and full clean only at 7 day intervals.
Thank you for sharing your feedback. Marriott modified the housekeeping frequencies in 2021 at all select service and extended stay hotels. Our standard housekeeping is to refresh with fresh towels and empty waste every other day and full… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe room was lovely. Being right on the beach. The fire pit outside at night was lovely.
There was no hash brown at breakfast 🥺.
Thank you for sharing your feedback. We rotate through a variety of menu items each day on our breakfast. We are sorry that hash browns were not out. We look forward to welcoming you back again soon.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLoved the property only problem that we had was not having heated pools. Other than that the hotel was perfect.
Thank you for the great rating and for your feedback. We heat our pools to 85 degrees year round. We look forward to welcoming you back again soon.
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewI love the fact that property was right on the beach, and if you are traveling to Myrtle Beach and want to be close to the amusement park and activities on the strip but not right in the middle of the hustle and bustle this location is perfect. It's beautiful and peaceful and the staff makes you feel so welcome. And I loved the kitchenette in the room, wonderful bonus we had a full fridge and plenty of space to store our snacks and drinks that we planned to use while hanging on the beach.
If I really had to pick something, maybe cleaning the pool chairs more often when it's full with kids during the day. I had to reach out to the staff to clean up the chairs, due to the kids leaving food on the chairs. Now they cleaned it right away once I brought it to their attention.
Thank you for the excellent rating and feedback. We will be sure to discuss with our team and make improvements where possible. We look forward to welcoming you back again soon.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBeautiful scenery
The parking.. we had 2 vehicles because there were 5 women in the group in one room and we had to pay to park off of the property which I found to be very inconvenient for your customers staying at your property. And why do you charge to park if your a customer staying at your property?
Thank you for sharing your feedback. Unfortunately, we have enough parking for just one vehicle per room in the parking garage. We do charge as the upkeep of the garage is costly and to be fair, only applies to those whom are utilizing the service. We look forward to welcoming you back in the future.
Thank you for sharing your feedback. Unfortunately, we have enough parking for just one vehicle per room in the parking garage. We do charge as the upkeep of the garage is costly and to be fair, only applies to those whom are utilizing th… Show more
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe place was Great!!!!
Everything
Thank you for the excellent rating and feedback. We look forward to welcoming you back again soon.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewIt was nice clean and pet friendly
Nothing
Thank you for the excellent rating and feedback. We look forward to welcoming you back again soon.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewCharged my card 3 times Not sure why I only stayed one night Could not do a second night, they were supposed to call me and the manager failed to do so Why there is hair in the bathroom Why the pillow smell???? I lit checked out next day before sun set!
Staff 3 times charge Cleaning
We are sorry to hear that you experienced problems with your stay. We have shared your feedback with our leadership team to prevent such issues in the future.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewPoor service .
Toilet flush all day long, And tooo much noice .
We're sorry to hear about your experience and truly apologize for the inconvenience caused by the toilet issue and noise disturbances. This is not the level of service we strive to provide. We appreciate you bringing it to our attention and will address these concerns with our maintenance and front desk teams to ensure they’re resolved. Thank you for your feedback—it helps us improve.
We're sorry to hear about your experience and truly apologize for the inconvenience caused by the toilet issue and noise disturbances. This is not the level of service we strive to provide. We appreciate you bringing it to our attention… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewStaff and location
Cleaning
Thank you for your feedback! We're happy to hear you enjoyed the staff and our great location. We’re sorry to hear that the cleanliness didn’t meet your expectations and will be sure to address this with our team. We appreciate your input and hope to welcome you back for an improved stay.
Thank you for your feedback! We're happy to hear you enjoyed the staff and our great location. We’re sorry to hear that the cleanliness didn’t meet your expectations and will be sure to address this with our team. We appreciate your inp… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe view was beautiful. Having an ocean front on the beach was nice.
Too many dogs on the property, they were even allowed in the pools. My room wasn’t clean, there was broken glass in the dish washer, the rug was disgusting filled with sand and dirt and dog hair, the mirror had finged initials and names and heats on it on the bathroom so it showed once the steam hit the glass. There were stains on the walls and on the sink fixtures and foot prints on the wood floors from people walking barefoot and wet. And was told the night before I left CT I could pay the remainder balance in cash from a night shift employee.
Thank you for your feedback. While we're glad to hear you enjoyed the beautiful oceanfront view, we're very sorry to learn about the issues you experienced during your stay. This is not the standard we aim to provide. Cleanliness is a top priority for us, and the conditions you described in your room are unacceptable. We will be addressing this immediately with our housekeeping team to ensure it does not happen again. We also understand your concerns about the number of dogs on the property and their presence in the pool area. Although we are a pet-friendly location, we have guidelines in place to ensure all guests can enjoy their stay comfortably. We’ll be reviewing these policies and reinforcing them with both staff and guests. Regarding the payment confusion, we sincerely apologize for the miscommunication. We’ll follow up with our team to make sure all staff members are giving clear and accurate information. We appreciate you bringing these matters to our attention and hope you'll consider giving us another chance in the future to provide a much better experience.
Thank you for your feedback. While we're glad to hear you enjoyed the beautiful oceanfront view, we're very sorry to learn about the issues you experienced during your stay. This is not the standard we aim to provide. Cleanliness is… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewCleanness Good breakfast
No hot tub
Thank you for your feedback! We're glad you enjoyed the cleanliness of the property and our breakfast. We understand the disappointment about the lack of a hot tub and will keep this in mind as we consider future upgrades. We hope to welcome you back soon!
Thank you for your feedback! We're glad you enjoyed the cleanliness of the property and our breakfast. We understand the disappointment about the lack of a hot tub and will keep this in mind as we consider future upgrades. We hope to we… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified review