Was all good

Everything was amazing, the staff was friendly and helpful.

Stayed in August 2025

Top Lage

Stayed in August 2025

Everything clean location and frandly staffs

Stayed in August 2025

rather poor breakfasts, no vegetables, cold-cuts, cheese at all, generally narrow choice

Solid standard, relatively good location. Nice and helpful staff, particularly at breakfast room

Stayed in July 2025

I wish that there were more breakfast options like hashbrown, more egg choices not limited to cold boiled and scrambled eggs.

The location of the hotel is situated in an area where the noise and crowd are at a lower level compared to most of Manhattan. The subway, and everything else to marvel at is within distance. The hotel is well managed, kept clean, and provided good customer service.

Stayed in June 2025

Waiting for the lifts was a bit of a pain, but a very minor things in the grand scheme of things. Could also. Be more selection for breakfast in warm foods. It rotated round every day now and again and daughter would only eat the waffles, so was hit and miss when it was served, but tbh we didn’t want to hassle and ask, so they very may well of done them.

Great location away from the hustle and bustle. Close to excellent train network options being able to get onto most lines very easily. Hotels was clean and staff lovely.

Stayed in May 2025

The rooms are comfortable. The staff is knowledgeable and friendly. This is an excellent location very close to the world trade and Fulton center.

Stayed in July 2025

Every thing was flawless.

Stayed in July 2025

Very comfortable, quiet (for NYC), good breakfast and coffee (espresso machine), great and convenient location ~ the staff is ✨✨✨✨✨~ helpful, friendly, welcoming. Highly recommend.

Stayed in July 2025

All is good

Great location for my family. Happy hour drinks were delicious. Front desk clerks were all friendly amd helpful

Stayed in July 2025

All good I couldn’t get the points on mariott bonvoy

Location and clean

Stayed in May 2025

Location was perfect. The staff was very helpful about everything. The front desk team helped a lot to use the credits and bonuses that the facility provided. Breakfast was better than many other similar places that I have been before. I appreciated the assistance of the staff working at the breakfast area and concierge.

Stayed in June 2025

I don't have anything complain.

Easy check-in experience. We arrived very early in the morning, and the staff kindly allowed us to store our bags until check-in time. Everyone was polite and always happy to help with any questions or requests. The lounge was very comfortable, and breakfast was excellent, with a wide variety of options. A great bonus was the daily $15 credit to use at the hotel’s store—perfect for picking up snacks or drinks, and it came at no extra cost to our stay. The room was excellent: spacious, with plenty of storage for our belongings. The bed was very comfortable, and the blackout curtains worked well. The TV was a bit slow and buggy (YouTube didn’t work), but it was still functional. The kitchen appliances—including the microwave, fridge, freezer, and dishwasher—all worked perfectly. The shower was great, with almost no wait for hot water. Overall, this hotel is a no-brainer for us whenever we're in New York City.

Stayed in May 2025

Check in time

Cleanliness

Stayed in June 2025

Needing a lift to get to lobby - and waiting for lifts

Good location, kitchen facility in room a big plus.

Stayed in June 2025

The shower glass was not properly installed so the water would come out and the bathroom got flooded. The elevators were very busy.

Location and breakfast

Stayed in May 2025

The Parking was a few blocks away.. The hotel did offer a discount for the parking, but again. We had to walk a few blocks with our luggage.

Everything was great and lovely with the hotel and staff..

Stayed in June 2025

Price

Easy access clean spacious good staff

Stayed in June 2025

Breakfast area was too small.

Location and the bed felt nice. Breakfast was included.

Stayed in May 2025

Everything ok

We where there 2 years ago. Meanwhile they put some consideral effort in renovation. 3 working elevators. Before one was during nearby a year in work. Breakfast is better too. Thanks Anthony from the Breakfast Stuff. He is always there if you need anything. Also thanks to Naomie on reception. Friendly and helpfull. Well be back for next year - for sure.

Stayed in May 2025

The room for breakfast isn't big enough for everyone so some mornings you need to wait or to eat in the waiting room near the reception.

The hotel is near everything in the South Manhattan area. You can reach everything walking and it's also very close to Brooklyn Bridge. The breakfast is good and rich.

Stayed in May 2025

Shower was good, but the glass door has some gap that let the water split out and wet all around the floor. I needed to put some towel so the water didn’t go to the kitchen.

The breakfast is very good and location is great!

Stayed in May 2025

Excellent breakfast!

Stayed in May 2025

The breakfast didn't have too many options and the eggs had a strange taste

Considering we're in NY, it was good and spatious, clean.

Stayed in May 2025