132 South Central Avenue, Downtown Phoenix, Phoenix, 85003, United States of America
#18 of 132 hotels in Phoenix
Guests' ChoiceBased on 167 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
8.9
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Clarissa
United States of AmericaParking fees
The Breakfast was great. The location was okay. The only thing I didn’t like about my stay was there was no free parking. either way you have to pay for parking in the garage or valet. I feel like that’s something that should have been included in the stay.
Stayed in May 2024
Reviewed: April 23, 2024
Mario
United States of AmericaNo free parking
Very clean and location
Stayed in April 2024
Reviewed: April 16, 2024
Belinda
United States of AmericaThe kids at valet. Not professional and not helpful with luggage. They stand there waiting for tips, though. There are no options for food. The breakfast (if you want to call it that) is downright awful. No orange juice. Sausage not cooked fully. Best Western beats Marriott in that department. Rooms: the shower heads need updating. Pillows are hard not soft and fluffy. And where's the bottled water? Big price for no amenities.
The staff. Skylar was always so nice, friendly, and helpful. He always smiled and appeared to love his job.
Stayed in April 2024
Reviewed: April 4, 2024
Neo
United States of AmericaThe valet and staff seem to not respect young couples.
Location and facility itself
Stayed in March 2024
Reviewed: March 23, 2024
Nicole
United States of AmericaWe was locked out of are room for about 30 minutes due to battery dying on key pad took Maintenance a while to come to fix once they came.It was done in about five minutes I had to go downstairs 3 × 2 let them know.Maintenance hadn't showed up Other than that the hotel was great
Stayed in January 2024
Reviewed: March 5, 2024
Isaiah
United States of AmericaSome construction outside so it was a little noisy at times. Also one of the forks was dirty in the silverware drawer but besides that there were no issues.
Staff was helpful and friendly. If there was an issue, they were quick to resolve it. Rooms were nice and clean.
Stayed in March 2024
Reviewed: December 2, 2023
Lorraine
United States of AmericaThe location. Walking distance to a barber shop, Butcher steak house and Footprint center.
Stayed in November 2023
Reviewed: November 27, 2023
Andrea
MexicoGreat location if you’re going to a footprint center, bars and restaurants around. The hotel pretty good.
Stayed in November 2023
Reviewed: November 15, 2023
Jenise
United States of AmericaThe breakfast could have been a little better.
I loved the distance it was from Footprint Stadium. I loved that even though we were in the middle of downtown, it was super quiet.
Stayed in November 2023
Reviewed: August 23, 2023
Donald
United States of AmericaN/A
Great location for attending a Cardinals bb game.
Stayed in July 2023
Reviewed: August 6, 2023
Liana
United States of Americalocation, service, amenities, the CLEANLINESS!!, the breakfast was healthy and so good. staff was super friendly, courteous and made the stay awesome.
Stayed in August 2023
Reviewed: June 19, 2023
Letizia
United States of Americaproperty is clean and well kept
Stayed in June 2023
Reviewed: February 6, 2023
Gale
United States of Americasize of room.
Stayed in February 2023
Reviewed: January 22, 2023
Andrea
United States of AmericaThe construction and total lack of signs directing people to the parking garage.
The location was close to our wedding venue.
Stayed in January 2023
Reviewed: January 16, 2023
Veronica
United States of AmericaI got the suite with the kitchenette and they didn’t have any dish soap
how clean and quiet it was.
Stayed in January 2023
Reviewed: January 8, 2023
Shelby
United States of Americaincluded breakfast location wasn’t posted very clearly, but after some searching we found it
great location in the heart of downtown, right across the street from footprint center. clean and nice hotel and room
Stayed in January 2023
Reviewed: December 27, 2022
Mario
United States of AmericaThe parking was the worst. Valet was rude a few times but was the only parking option that would be best for our family to be able to get our things down.
We loved the location, the service, beautiful hotel and rooms.
Stayed in December 2022
Reviewed: December 12, 2022
Norris
United States of AmericaEvery thing
Every thing was great
Stayed in December 2022
Reviewed: December 6, 2022
Kmartin0511
United States of AmericaConstruction nearby Parking is expensive
Stayed in December 2022
Reviewed: November 20, 2022
Jeramie
United States of AmericaThe only dislike was the massive amount of construction around the entire area.
Stayed in October 2022
Reviewed: November 14, 2022
Hall
United States of AmericaThe elevators did not function properly
Stayed in November 2022
Reviewed: October 27, 2022
Patricia
United States of AmericaThe construction downtown made parking difficult if you did use the valets.
The location was perfect and the staff was super helpful. We went down to explore downtown Phoenix and didn't want to drive.
Stayed in October 2022
Reviewed: October 22, 2022
Birmingham
United States of AmericaNothing to dislike
Everything was great.
Stayed in October 2022
Reviewed: October 1, 2022
Autumn
United States of AmericaA quick walk from the Chase Center and many other places, which was ideal for my stay. Everything was so clean and nice from the room, to breakfast, and everything in between. The staff is very kind and helpful as well.
Stayed in September 2022
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