Nothing

Breakfast was great. People were helpful as a tourist

Stayed in April 2024

I asked for an ironing board cover and was told I would get one but never did. We ended using a towel to iron on. This was our only complaint.

Great location and very clean.

Stayed in April 2024

Cost is rather high

The layout of the room and a nice shower not a tub

Stayed in April 2024

There was candy in the floor when we arrived. We had to rush to pick it all up before our son tried to eat some. Everything else was incredible!

Stayed in February 2024

Everything was great!

Very clean, fresh and new feeling to the entire place. They upgraded us to a suite and it was wonderful!

Stayed in January 2024

Needed better lighting in the area entering bath to do makeup.

Excellent location,very friendly staff and the rooms were clean and updated.

Stayed in December 2023

Bed & Pillows could have been a lot firmer. Just too soft

Wonderful nice clean place to stay. Great breakfast, clean room, staff very nice. Beautiful hotel inside. Our room was like home away from home! Very relaxing….Good location also.

Stayed in November 2023

Loved everything

It’s a new property and it sparkles. So clean, so inviting! But the best part is the friendly staff. Everyone I interacted with was friendly and interested.

Stayed in November 2023

It was beautiful.. clean.. and the breakfast was really good.. and it was very convenient

Stayed in September 2023

The bed was extremely uncomfortable. Woke up every morning with my back hurting.

Kitchen

Stayed in September 2023

It was very clean and the staff was very friendly

Stayed in September 2023

There wasn’t anything we didn’t like.

Great stay here! Modern- comfy bed- beautiful mountain scenery. We will be back.

Stayed in August 2023

First Lady at the front desk was not able to pull up the confirmation number (booking.com number is different then theirs) or by last name she quickly moved us aside and told us to call booking they probably cancled it. Robin to the rescue and found it listed by my first name.

Great location beautiful spacious room, Robin and the manager at the front desk were awesome

Stayed in July 2023

the person at the desk was so helpful and friendly. would use this hotel again

Stayed in June 2023

Honestly, We cannot think of one thing. The employees were nice and legitimately looked happy to be there. This is so unusual in times today.

We fully enjoyed our breakfast. It was wonderful. No need to go to a restaurant.

Stayed in May 2023

No complaints!!!

The outside & inside of the property is exceptionally clean, the area is perfectly quiet despite being just a couple of minutes from all of the action you want to experience in Pigeon Forge! The bedding was cozy & comfortable- the kitchen has all the amenities of your own home including plates, glasses, silverware, a corkscrew and a can opener. The bathrooms have plenty of towels, wash cloths, shampoo, conditioner & body soap. The staff are very helpful, pleasant and seem to genuinely care that you enjoy your stay.

Stayed in April 2023

The view from the room. The shower head was a bit weird.

The breakfast was good. We were in a room where the window faced the inner corner of the structure. So there was no view. Staff were helpful and kind. The room was clean and I liked the separate kitchen area.

Stayed in April 2023

For wifi you need to register a marriott account.

The room was spacious, fairly quiet, the bed mattress was firm and comfortable. There is an EV charger (4 Chargepoint stations) about 200 ft from the hotel (per pay).

Stayed in March 2023

the bed is to firm

the rooms were clean and spacious

Stayed in March 2023

Absolutely the best stay we have ever had at any hotel. great value. They upgraded our room and did everything they could to make our stay wonderful. You will not regret staying here!

Stayed in December 2022

I didn’t encounter any dislikes.

It was a great location, but also a very pleasant view from the front of the building.

Stayed in October 2022

New hotel

Stayed in November 2022

There needed to be more elevators at the hotel. The location of the elevators made walking to some rooms a long walk. There was not enough luggage carts to accommodate everyone (it was rod run weekend, so there was a lot of people), so therefore, walking down 2 long hallways with luggage and a cooler was rough. There also needs to be ice buckets in the rooms. I also spoke with other guests that made the same comments. Having said that, I would stay again though. The good outweighs the bad. The tv would be better suited if it was mounted on the wall instead of sitting on the desk. It made laying in bed watching tv a little challenging.

The hotel was very clean and staff very nice. The location was great and convenient to everything on the parkway. It’s location being on Teaster means convenience with a lot less traffic!! The pool area was beautiful. The breakfast was great. The rooms kitchen area was wonderful!!! The kitchen area had everything you could need. We will stay again!! The scenery was beautiful also.

Stayed in September 2022

Cover over entrance. Better food

The food was cold and tasteless

Stayed in January 2024