Reviews of Residence Inn by Marriott San Juan Capistrano 4 stars
33711 Camino Capistrano, San Juan Capistrano, CA 92675, United States
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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewAll round great but spa was not working. Delayed response just before July 4th. Many customers not happy. Staff did everything but management needs to have parts and maintenance staff to fix within hours, not days.
Spa not working.
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewWe enjoyed the suite style room and two bedrooms. We also enjoyed the complimentary breakfast.
No housekeeping came, and it was disappointing.
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewThe location is bad. Surrounded by roads/highway with high traffic. Views on the Costco. The noice of our neighbors’ AC was almost unbearable at night. Breakfast (complimentary) was very basic. Will never go back (especially with the price charged!).
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewAmazing staff, great coffee and breakfast available. Bed was very comfortable and room was spacious. Staff let us know about the train noise in advance.
AC unit in the room was really loud. We couldn’t sleep with it running, but it was able to cool the room quickly so we ran it before bed.
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewBreakfast was good, many choices
Did not like that we had to pay$20/night for parking. Did not see that when booking on booking.com and would have chosen a different property if we knew that.
Reviewed: 23 January 2025 · Stayed in December 2024
Verified reviewReviewed: 17 January 2025 · Stayed in December 2024
Verified reviewReviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 15 December 2024 · Stayed in December 2024
Verified reviewClean, furnishings excellent condition, staff friendly, good breakfast
Reviewed: 3 December 2024 · Stayed in November 2024
Verified reviewReviewed: 25 November 2024 · Stayed in November 2024
Verified reviewReviewed: 20 November 2024 · Stayed in November 2024
Verified reviewReviewed: 1 October 2024 · Stayed in September 2024
Verified reviewReviewed: 17 September 2024 · Stayed in August 2024
Verified reviewVery nice stay, great apartments with kitchenette, pool, parking loved it
if you are staying at the street side of the hotel it is very noisy, on the other side perfect.
Reviewed: 14 September 2024 · Stayed in August 2024
Verified reviewReviewed: 5 September 2024 · Stayed in September 2024
Verified reviewThe room we were in was a bit stuffy and the breakfast is not great. I liked their coffee though!
Reviewed: 4 September 2024 · Stayed in September 2024
Verified reviewPlace looked great- nice facility, pool and room.
The breakfast was out of lots of stuff and the guy working it was swamped. When I let him know the hot water (for tea) was out he said he couldn't replace it for 20 minutes.
Reviewed: 3 September 2024 · Stayed in September 2024
Verified reviewReviewed: 24 August 2024 · Stayed in July 2024
Verified reviewbreakfast was ok and pool was a bonus
The trains at night was unbearble
Reviewed: 21 August 2024 · Stayed in August 2024
Verified reviewLocation to the Coach House music venue
Room size and accessibility from parking to room.
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewReviewed: 13 July 2024 · Stayed in July 2024
Verified reviewWe were told we upgraded to a better room than we reserved but it was noisy and next to train. Wish we kept room originally reserved.