Excellent customer service combined with excellent facility. Great location for downtown events.

Stayed in August 2025

Older rooms and amenities

Older property but very clean and great roof top.

Stayed in August 2025

Nothing everything was amazing

I absolutely love this hotel!! The staff is super friendly the location is amazing will definitely be back

Stayed in July 2025

The only shortfall was the parking. You had to either pay valet or find a parking spot on the street. However, valet staff (more than a few) were directly outside the front door of the building, quick and ready to be of service. And they were so kind and funny! We were highly favored, thank you Jesus, and found a spot directly up front so we did not use their valet service.

I loved almost everything about this property! It was beautiful inside and out. The staff were all professional, quick and sweet! We called the front desk for bedding for the pull out sofa and they were delivered with a smile in 5 minutes or less. And we were on the 11th floor, at check in time! The breakfast was yummy and had a great variety, plenty of seating and a friendly staff there to keep everything clean, tidy and food plentiful.

Stayed in July 2025

The traffic out front trying to park.

CLEANLINESS

Stayed in June 2025

Location, amenities, and views.

The staff and property were outstanding!

Stayed in July 2025

Staff was amazing. Very helpful and friendly. Great location to Great American Ballpark.

Stayed in June 2025

The room was not ready when it was supposed to be, no sheets for the pull out couch bed and got a knock on door and phone call at 7am.

The staff, for the most part, was polite and nice.

Stayed in June 2025

Bar/restaurant close at 10:00, game went long so they weren’t open when we got back

Close to ballpark, excellent accommodations

Stayed in May 2025

I had a chicken sandwich at the bar in the lobby and it wasn’t cooked thoroughly.

Francés at the front desk was wonderful! She was extremely welcoming and told me about all the amenities. Valet was also pleasant! I wish I remembered his name! But keep up the great work! Breakfast was pretty good and the sausage and biscuits were great!

Stayed in April 2025

During checkout or am times, if you are going to charge 42.00$ to park cars at your facility, you should have multiple valle drivers available. The driver was WONDERFUL unimpressed with the hotel expecting him to get 8 people's cars during checkout time, waited at least 15 min for my car, and called 10 min ahead. That needs to be adjusted for your poor workers, especially if you think charging 42$ is acceptable.

Hotel is exceptional clean and in a great location.

Stayed in April 2025

We loved the location!! The room was cozy and loved the kitchen will definitely be a return customer!! Highly recommend

Stayed in April 2025

Parking

Stayed in February 2025

Unless you valet, parking is terrible.

Very nice property and staff was extremely nice

Stayed in February 2025

Parking

The view

Stayed in December 2024

No parking garage, but they have valet parking service. You can also park on the street in front of the hotel.

All the staff are very friendly! Got our room upgraded by the front desk into beautiful spacious room with magnificent city view. The location is near by all the good restaurant. Perfect for date night or weekend getaway!

Stayed in January 2025

The bed was not comfortable.

Great location. The front desk staff was super friendly and the bartender was very nice.

Stayed in December 2024

The smoking area was on both sides of the entrance and had to walk through the smoke to get inside.

Close and convenient to concert venue. Hotel nice and clean

Stayed in November 2024

The friendly personnel great attitude makes you feel very nice

Stayed in October 2024

Staff were very helpful and personable.

Stayed in October 2024

I like everything

Comfortable beds very clean and wonderful breakfast.. staff was very nice and helpful..

Stayed in September 2024

It was hard to get to

I liked the location it was a short walk to great American ballpark

Stayed in August 2024

It was a bummer that the roof top bar was closed to the rest of the guests due to a private party that had reserved it. And there were not many dishes to use in the room, there was only 3 plates, a couple coffee Mugs and a couple glasses. There needs to be more glassware and kitchen items. But all in all it was satisfactory. Parking was not included in the cost of the room, $42 per night. The hotel cost was already pricey and thus should be included.

The breakfast buffet was awesome! There were so many choices, far exceeded my expectations. The hotel also has a patio area out back that has a fountain area and a grill and fire pit. The area was beautiful. We even used the grill. The staff was excellent in setting up the grill for our use. The hotel is less than half a mile from The Reds stadium, perfect walking distance.

Stayed in August 2024

Great area and easy walking distance to everything!

Stayed in August 2024