942 Main Street, Hartford, CT 06103, United States of America
#3 of 8 hotels in Hartford
Guests' ChoiceBased on 109 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
8.8
Facilities
8.2
Staff
8.9
Value for money
8.0
Free WiFi
9.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Erin
United States of AmericaThe carpet needs to be fixed at the backdoor.
The staff is amazing.
Stayed in April 2024
Reviewed: February 25, 2024
Thomas
United States of AmericaNo problems.
Our room (505) was more than we expected, though there were small levels (i.e. a few stairs upon entry and to the kitchen & bathroom) but no big problem at all. Previous reviews call for a new upgrade but we didn’t find that in our room- clean and everything looked fresh. The room was at the end of the fifth floor with two rooms close but we heard no noise from other rooms or from above. No pet sounds either and the hotel was reported full. The desk person (Anita) was very helpful and cheerful in making us feel welcomed when our room was ready (earlier than we expected). We parked in the back in the open area (not in the garage) and found no problem as the hotel has an elevator to all floors. Note there will be a $17 charge for parking. Breakfast was very good. The City Brewery had an entrance right off the hotel lobby so we did have a quick beer but Pratt Street is practically across the street where we found Vaughan’s Public House (an Irish Pub & Restaurant) where we had an excellent dinner. Anyway, we had no complaints and, based on this experience, would return to stay.
Stayed in February 2024
Reviewed: January 15, 2024
Page
United States of AmericaTv didn't work
Stayed in January 2024
Reviewed: January 5, 2024
Barbara
United States of AmericaI was satified the food
Breakfast was good
Stayed in January 2024
Reviewed: January 2, 2024
Sandra
United States of AmericaInternet kept messing up. Couldn't get to watch movies as l had hoped
Everything else was pretty good
Stayed in January 2024
Reviewed: October 16, 2023
Dorothy
IrelandThat the hot water for tea was complicated and needed someone to show you how to use it. There wasn't always a staff member around to demonstrate use. Could do with written instructions or a separate machine just for boiling water. There was no reduction in price for a room with no view of the city. When I booked it was quite expensive and said rooms had a view of the city. Our room had a view of an internal courtyard. It was quiet dark.
Staff very helpful and friendly. Breakfast was good although making tea was not easy! Good location for walking in the downtown area. Also well situated for public transport to and from the airport and the Westfarm mall. Loved out 2 bedroom suite but would have liked a better view for the price charged.
Stayed in October 2023
Reviewed: July 18, 2023
Linda
United States of AmericaThat parking card swiper is weirdly located. Had to open car door most to use card swiper
Location was largely for our activities
Stayed in July 2023
Reviewed: March 14, 2023
Danisia
United States of Americana
In a locations where everything is!!
Stayed in December 2022
Reviewed: December 12, 2022
Debra
United States of AmericaMattresses need replaced.
Very clean. Great staff at breakfast.
Stayed in December 2022
Reviewed: December 5, 2022
Paula
United States of Americaan entire apartment
Stayed in December 2022
Reviewed: November 27, 2022
Ines
Puerto RicoNo housekeeping service in a daily basis
Stayed in November 2022
Reviewed: August 17, 2022
Teimka
United States of AmericaAfter dark downtown has a lot of shady characters running around.
The loft suite was pretty cool.
Stayed in August 2022
Reviewed: April 16, 2022
Clarissa
United States of Americaneed firmer pillows besides that the stay was exceptional.
Stayed in April 2022
Reviewed: April 11, 2022
Jamie
United States of Americafront desk staff didn’t answer phone on a couple occasions.
location was excellent! walking distance to restaurants, museums and bars. rooms were spacious.
Stayed in April 2022
Reviewed: April 5, 2022
Juan
United States of Americathe gym needs maintenance, machines are jot working
the location
Stayed in March 2022
Reviewed: September 2, 2021
Julie
United States of AmericaObvious fixed cracks in walls and very dated. Thought the price was high for what we got.
The location to our event was excellent. Breakfast was great!
Stayed in August 2021
Reviewed: August 26, 2021
Stacey
United States of AmericaHonestly, not a lot, it was a great experience. Maybe a 1/2 bath in the room or relocation of the bath out of the bedroom, but that's obviously not easy to address :)
Loved the room accommodation - perfect for a family with plenty of space to move around
Stayed in August 2021
Reviewed: August 13, 2021
Susan
United States of AmericaParking seemed a little overpriced and the underground parking garage seemed exceptionally dirty.
Good breakfast, given COVID situation. The loft room was incredibly spacious and comfortable and the kitchen was well-equipped.
Stayed in August 2021
Reviewed: July 31, 2021
Sadie
United States of AmericaCenter and accessible to all
Stayed in July 2021
Reviewed: July 28, 2021
Katherine
United States of AmericaWas hot in the room as the hotel left the AC off when not occupied, took till middle of the night to cool down enough to sleep. Some water stains on ceiling. Door stuck a bit, was hard to open.
Clean, comfortable and quiet. Close to downtown. Cool old building. Decent breakfast.
Stayed in July 2021
Reviewed: July 23, 2021
John
United States of AmericaDog friendly, nice stay. Pull out couch left a lot to be desired but good otherwise.
Stayed in July 2021
Reviewed: June 22, 2021
Valerie
United States of AmericaFriendly and informative staff. Secure entry and exit. Spacious and accommodating room. Clean facility.
Stayed in June 2021
Reviewed: May 17, 2021
Lerins
United States of AmericaEverything was great, we had an issue with the bathroom that was addressed pretty quick, the room was awesome, parking was tricky, just need it to know that is in the back of the property
Stayed in May 2021
Reviewed: November 7, 2023
Juan
United States of AmericaExcellent location, great rooms.
Stayed in November 2023
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