5224 West Southern Avenue, Indianapolis, IN 46241, United States of America
#87 of 145 hotels in Indianapolis
Guests' ChoiceBased on 40 hotel reviews
7.4Cleanliness
7.6
Comfort
7.6
Location
7.8
Facilities
7.4
Staff
8.3
Value for money
7.6
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: October 30, 2023
Dawn
United States of AmericaLoud fighting in the halls, loud fighting in the courtyard. Uneducated staff regarding the difference between an ADA service dog and an emotional support animal.
Mrs. Wheatley was amazing, and had wonderful customer service.
Stayed in October 2023
Reviewed: June 9, 2023
Amy
United States of AmericaThe pool said it was heated but it was ice cold. The elevator also locked up on us and the call button inside didn’t work. We had to call the front desk to get help. Thankfully they were fast acting.
We love the suites!
Stayed in March 2023
Reviewed: June 12, 2021
Lesley
United States of AmericaNothing it was great
Nice clean an friendly I will be back highly recommend it thanks again
Stayed in June 2021
Reviewed: May 26, 2024
Jj1664
United States of AmericaClean! Friendly staff.
Stayed in May 2024
Reviewed: May 26, 2024
Scott
United States of AmericaBreakfast was disappointing. Trash cans over flowing and ran out of food while workers talked
Nice. Clean and no noise
Stayed in May 2024
Reviewed: April 7, 2024
Melinda
United States of AmericaNothing
Easy to find and very close to the Lucas Oil Stadium without the outrageous prices for staying close to town. Very clean and friendly.
Stayed in April 2024
Reviewed: January 2, 2024
James
United States of AmericaThere were no bedding provided for the third guest when it was supposed to be a room for three adults. Pull out Sofa was dirty, stained and the deadbolt lock did not work properly. Very disappointed! Didn’t even stay one night on the property after discovering these issues. I should have noticed this when I first checked in but we were in a hurry to drop off our luggage to meet for a prior engagement. All of this dissatisfaction was noticed when we returned later that evening. I was very uncomfortable for my family to stay at this location.
Stayed in January 2024
Reviewed: August 21, 2023
Mary
United States of AmericaEverything!!! Got there and the front desk clerk was unprofessional and gave me a hard time with my reservations!! Didn’t have the reservation in order! The room smell like dirty laundry. Nothing worked the fireplace, the fire pit, some of the key pads didn’t work. The work said “she couldn’t give me clean linings for the bed cause she didn’t have access to it.” I asked for the manager she stated “ she would leave a message for them to talk to me in the morning and didn’t do that. I ask the day shift clerk for the manager and still didn’t get the manager. The guest up over me had 4 teenagers and it sounded like they where going to come through the ceiling on me! I called the front seat and ask if they would tell them to keep it down a bit and nothing happened. This place is very disappointing!!
Nothing!!!
Stayed in August 2023
Reviewed: May 16, 2023
Morgan
United States of AmericaEverything
Stayed in May 2023
Reviewed: June 26, 2022
Helen
United States of AmericaWaste of money.
Was charged 400 dollars plus for a crappy room
Stayed in May 2022
Reviewed: June 26, 2021
Karri
United States of AmericaHallways smelled like marijuana the entire night and next day. Pool was closed which the guy told us it has been closed for a year. Unfortunately the kids were bored.
Room was great for size of family with kids.
Stayed in June 2021
Reviewed: June 26, 2021
Corrinne
United States of AmericaI love residence inn indpls. It is my favorite hotel in the whole wide world
Stayed in June 2021
Reviewed: June 24, 2021
Michael
United States of AmericaSwimming pool was closed. Even though another, nicer, hotel with a pool owned by the same company shares a parking lot, we couldn’t use it. Immediately entering room, could smell cigarette smoke even though all rooms were no smoking. One of the toilets was clogged, so had to borrow a plunger after first use. Nice that right off of highway, but next time staying in Indianapolis, will pay more to be in main downtown area close to most of attractions. Received several emails asking for me to rate stay, so they get what they wanted.
Right off of highway.
Stayed in June 2021
Reviewed: June 17, 2021
Briannavelle
United States of AmericaLiked the apartment atmosphere and place was super clean and staff was friendly and helpful! Loved the pricing as well
Stayed in May 2021
Reviewed: June 14, 2021
Dawn
United States of AmericaExcellent customer service and great breakfast. Our room was perfect!
Stayed in April 2021
Reviewed: July 11, 2022
Anonymous
United States of Americano pillows or blankets for sleep sofa
Stayed in July 2022
Reviewed: August 15, 2021
Anonymous
United States of AmericaThe staff was extremely attentive and accommodating. the room had two queens and a separate sitting area with pullout couch. The outdoor pool was crystal clear. We used the exercise room.
everything
Stayed in July 2021
Reviewed: June 16, 2021
Anonymous
United States of AmericaEverything was great except for the fact that the pool wasn’t open but other than that, everything was great. They had a variety of breakfast, clean hotel, would definitely stay here again
Stayed in June 2021
Reviewed: March 21, 2024
Maria
United States of AmericaThere are no comments available for this review
Stayed in March 2024
Reviewed: September 10, 2023
Avinash
United States of AmericaThere are no comments available for this review
Stayed in August 2023
Reviewed: May 30, 2023
Aldeen
United States of AmericaThere are no comments available for this review
Stayed in May 2023
Reviewed: December 18, 2022
Julie
AustraliaThere are no comments available for this review
Stayed in October 2022
Reviewed: November 14, 2022
Monique
United States of AmericaThere are no comments available for this review
Stayed in November 2022
Reviewed: June 6, 2022
Tabitha
United States of AmericaThere are no comments available for this review
Stayed in June 2022
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