Reviews of Residence Inn Long Island Garden City 3 stars
700 Garden City Plaza, Garden City, NY 11530, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewEverything was phenomenal!
None
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything
They can do more with the breakfast.
Dear Oteju, We’re so happy to hear that you had a top-notch stay with us! Your kind words and, more importantly, your choice to stay at our hotel while visiting Garden City truly warm our hearts. We can't wait to have you back at our Residence Inn soon! Best, Allison Mitchell General Manager
Dear Oteju, We’re so happy to hear that you had a top-notch stay with us! Your kind words and, more importantly, your choice to stay at our hotel while visiting Garden City truly warm our hearts. We can't wait to have you back at our Resid… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLoved the location by the mall!
Asked to check in 1 hour earlier and was declined! 4 is too late for check in!
Dear Anonymous, Thank you so much for your wonderful review! It truly makes our day to hear that you had an enjoyable experience with us. Your informative feedback is valuable and helps us monitor the guest experience. We hope to welcome you back for an even better stay in the future. Best, Allison Mitchell General Manager
Dear Anonymous, Thank you so much for your wonderful review! It truly makes our day to hear that you had an enjoyable experience with us. Your informative feedback is valuable and helps us monitor the guest experience. We hope to welcome y… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewVery clean. Location was great. Staff was amazing. Breakfast was 10/10!
I honestly cant find anything that we didnt love about this hotel and we travel alot!
Dear Sara, Making guests happy makes our staff happy! It is wonderful to hear that you had a great experience and enjoyed every aspect of your stay at our Residence Inn. Thank you for sharing this kind review, and please come back to see us anytime we can be of service. Best, Allison Mitchell General Manager
Dear Sara, Making guests happy makes our staff happy! It is wonderful to hear that you had a great experience and enjoyed every aspect of your stay at our Residence Inn. Thank you for sharing this kind review, and please come back to see us… Show more
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewI have to look into this booking because it appears that I was grossly overcharged.
It had breakfast but the rooms were very small and they have no food options after breakfast unless you order for delivery. They had no water unless you asked and they gave us the tiniest bottles.
Dear Alison, I'm sorry to hear that not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. Additionally, I'm sorry for any confusion regarding your bill. We provide a detailed folio upon departure and are at your service for any additional explanations regarding your charges. I'm truly sorry if we did not communicate effectively with you during your stay. Your feedback helps us improve our communications, and we hope to have the opportunity to host you again. Sincerely, Allison Mitchell General Manager
Dear Alison, I'm sorry to hear that not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. Additionally, I'm sorry for any confusion regarding your bill. We provi… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewNot terrible
Breakfast is garbage that will give you cancer faster than you can chew it
Dear Nikita, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. Reflections like yours give us the valuable information we need to achieve this goal. We look forward to your return! Sincerely, Allison Mitchell General Manager
Dear Nikita, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. Reflections like yours give us the valuable information we need to achieve this … Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewI wish the air conditioning unit wasn’t so loud
Dear Nicolas, Thank you for taking the time to share your review. While we are pleased to hear that you had a great overall expereince, I'm sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Please come visit us again for a flawless stay! Best, Allison Mitchell General Manager
Dear Nicolas, Thank you for taking the time to share your review. While we are pleased to hear that you had a great overall expereince, I'm sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highes… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was excellent. Very wide selection of food. Great Customer service and lots of Amenities
Dear RoyalRubyxoxo, It is lovely to hear you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our Residence Inn, and please come see us again in the future. Best, Allison Mitchell General Manager
Dear RoyalRubyxoxo, It is lovely to hear you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you f… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewpillows were too soft
Dear Celinda, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and I’ve taken note of your recommendations regarding the pillows in your room. We hope to see you back anytime you return to the area. Best, Allison Mitchell General Manager
Dear Celinda, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and I’ve taken note of your recommendations regarding the pillows in your room. We hope to see you back anytime you return to the area. Best, A… Show more
Reviewed: 27 June 2025 · Stayed in April 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified revieweverything
nothing
Dear Anonymous, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed your stay. It was our pleasure to host you, and we hope to see you again. Best, Allison Mitchell General Manager
Dear Anonymous, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed your stay. It was our pleasure to host you, and we hope to see you again. Best, Allison Mitch… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified review