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Reviews of Residence Inn Salt Lake City Murray 3 stars

171 East 5300 South, Murray, UT 84107, United States

#4 of 9 hotels in Murray

Guests' Choice

Review score

Based on 61 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 23 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    There were some plumbing issues, but they got resolved eventually. The staff was always really nice, just not the best communicators.

    Rooms are spacious and comfortable. Everything was clean. Breakfast was decent. The mini waffles were awesome.

    Stayed in August 2025

  • Reviewed: 5 June 2025

    10
    I would definitely stay here again it was a nice hotel.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The only complaint that I had was that they didn't have enough things to cook with. We cooked meals in our room and we didn't have lids for our pots and it was lacking on some other utensils. We never asked staff however I'm sure that they would have accommodated us.

    The room worked out well for our size of the family. It was very clean and very comfortable updated and modern.

    Stayed in June 2025

  • Reviewed: 22 May 2025

    10
    Property was comfortable and so clean. Staff was amazing especially Amy.
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 3 nights

    Breakfast was excellent and contained something for everyone.

    Stayed in May 2025

  • Reviewed: 2 January 2025

    10
    Nice room and very little noise, even though it was New Years Eve!!!
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night

    Breakfast was great!

    Stayed in January 2025

  • Reviewed: 5 December 2024

    9.0
    Superb
    • Family with young children
    • King Studio
    • Stayed 3 nights
    • Submitted via mobile

    GPS said it was on the opposite side of the road

    Nice place

    Stayed in October 2024

  • Reviewed: 28 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Jeff is very Hospitable. I'm from Korea and Booking.com wasn't very flexible with hotel reservations, but he quickly found the problem and fixed it right away.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Exceptional
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It was all good

    The whole staff was very friendly and treated me well. My husband was in the hospital and needed a place close by. They were very accommodating.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    7.0
    Needs to be updated badly and its old
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night

    Old worn out furniture, wifi did not work. Old beds. Bad air.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    7.0
    Nice because its a Marriot, but pretty old and outdated
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night

    The room was pretty outdated/old and a little dirty. Some of the features in the room were ripped/broken.

    Breakfast was great! Lots of options.

    Stayed in June 2024

  • Reviewed: 1 August 2024

    8.0
    It was good but even better when we changed rooms
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The 1st room we had didn’t have hot water 423 they said it was furthest from the hot water heater. I was told to let it run for 15 minutes, but it still wasn’t getting hot. I wish I would have known that because we had an appointment so I couldn’t shower. So we changed rooms later and the water was hot.

    This is where I come to stay when I’m in Utah

    Stayed in July 2024

  • Reviewed: 29 July 2024

    9.0
    It was a great place to stay
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 4 nights
    • Submitted via mobile

    Everything closed early

    I like that the property was close to shops and places to eat

    Stayed in July 2024

  • Reviewed: 1 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Location & room

    Stayed in June 2024

  • Reviewed: 23 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night

    Husband and Father was in the hospital and we were just exhausted. They gave a great hospital rate check in and out was seemless

    Stayed in February 2024

  • Reviewed: 15 January 2024

    7.0
    Pros and cons
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    It wasn't as clean or updated as I hoped. And I had asked for a room with a tub but was given a shower. I never complained about it because it wasn't too big of a deal for me and we got there late enough that I just wanted to sleep anyway. So they never got the chance to correct the mistake. I'm sure they would have if I did.

    I loved the staff, breakfast, and later check out times.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The chemical in pool and hot tub were to strong couldn't stay the bleach was so strong it made our skin red and irritated and it bleached our swim suits we can never use them again I def hope the can use test straps to be sure your not burning skin and destroy our swim suits. I'd say not suitable for usage

    It was very specious and felt more like an apartment then a hotel nice

    Stayed in December 2023

  • Reviewed: 28 December 2023

    10
    Affordable, great location near shopping and plenty opf food options
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 4 nights

    Everything was ok

    The location was great and nice clean building

    Stayed in December 2023

  • Reviewed: 9 November 2023

    9.0
    Highly recommended
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 3 nights

    Everything is great: location, stuff. Breakfast had a lot of options to choose from. Comfortable bed and a very big room.

    Stayed in November 2023

  • Reviewed: 28 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was small and door too large for the room and had to always shut the door to use toliet as it hit toliet. There was also some repair needed wall paper looking like water damage. Garbage sat outside our door in hallway of many rooms the entire time we stayed like no house cleaning came by at all.

    The room was big, clean, the bed comfortable, the shower was big and nice and we were surprised by the kitchen.

    Stayed in September 2023

  • Reviewed: 11 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Food items left from past customer. One reading light was out.

    Stayed in July 2023

  • Reviewed: 11 June 2023

    10
    .
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights

    .

    .

    Stayed in May 2023

  • Reviewed: 17 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The pool was way over coordinated the fumes so bad the back door was propped open

    The breakfast was the reason I chose this hotel

    Stayed in April 2023

  • Reviewed: 9 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very good

    Stayed in December 2022

  • Reviewed: 25 September 2022

    8.0
    good, liked breakfast, just the internet issue was an issue.
    • Leisure trip
    • People with friends
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    we had a very hard time with the WiFi. tv streaming was bad, kept freezing during movies. we connected to hotel WiFi but our phones ability to access internet, kept going in and out. very frustrating. we also notified the front desk and nothing happened to correct the issue.

    comfortable and clean. I liked the bedroom being separate from the sitting area.

    Stayed in September 2022

  • Reviewed: 19 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The only downfall was the price! But you pay good money for a good hotel!

    We loved our clean bedroom with an amazing comfortable king size bed we got the king suite with the sofa so we could have alone time while our child slept on the pull out sofa which was actually quite comfortable! Our daughter had so much fun in the swimming pool as me and the wife loved the jacuzzi! It was honestly so perfect and cozy! We left smiling ear to ear!

    Stayed in September 2022

Showing 1 – 25

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