Unwashed towel was hanging Ambience inside room

Location

Stayed in March 2025

Cold breakfast. Mexican egg omelet only, bacon undercooked. Ran out of bowls, utensils, waffle mix during breakfast hour.

Room was clean and bed comfortable.

Stayed in December 2024

Toilet had to be repaired 3 times. We finally moved rooms

Stayed in December 2024

Sconces at bed headboard could only be turned on/off from wall switch next to bedroom door and only both at the same time. No table lamp by bed. Only outlets for plugging in phone chargers were low on the wall behind the nightstand. Charging block required; no USB ports.

Suite with two separate bedrooms each with its own bathroom. Good complementary hot breakfast with good variety.

Stayed in November 2024

Housekeeping missed my room both nights

How great the staff were during any interaction and they were superb at breakfast time.

Stayed in August 2024

No hot water for shower; no body lotion provided

Location; accommodations; breakfast; pool

Stayed in July 2024

We left a day early and may not book again because our room had such a strong pet odor. The couch had a big urine stain. We bought Febreeze and used it everyday but it didn't help. I wish you would seriously consider making just one floor accessible to pets. The smell in our room was terrible.

LOVED: beautiful, clean common areas, staff was exceptionally friendly and efficient, Fred in the breakfast room is so friendly and welcoming.

Stayed in May 2024

Bathroom left a little to be desired as far as water pressure and toilet noise, however it was clean!

Convenient location and still quiet. Staff was very friendly and accommodating. Room was clean and comfortable.

Stayed in April 2024

My only complaint is that when we checked in, the room was set to heat at 71 degrees in late March. The temperature in the room was 76. We had to leave early that evening and told the staff. They went into the room to fix it. Upon our return, the room was more comfortable (probably actually around 68 degrees) however, someone had left two of the windows cracked open- on the main floor and these windows opened to the parking lot. Not good. We closed the windows and slept fine. The next day, I had the air conditioning set to 68 and by the time we woke up, the room was 61 degrees. I don’t know what was going on with this room but the thermostat is broke and they didn’t fix it, and then they left our windows cracked. We’re lucky nobody broke in and we weren’t robbed.

Stayed here for the weekend in the little studio (room 103) with my husband and 13 month old. The room was spacious enough. Super helpful to have a fully functional kitchen. The bed was comfortable.

Stayed in March 2024

No complaints.

Ease of access, smooth and efficient check in. Very friendly and accommodating staff. Easy to navigate. Very nicely kept grounds.

Stayed in March 2024

Wasn't overly impressed with the breakfast and the regular coffee pot was frequently empty!

Location was convenient. Hotel was clean and quiet.

Stayed in October 2023

Both TVs did not work in my room

Good location nice and clean

Stayed in July 2023

When you went to the front desk for something, it didn't seem like the staff could see you or hear you. You waited and some people left. There was no bell. That was the only issue.

The staff was very friendly. There were bathrooms with each of the two bedrooms in the suite, so it was like having two rooms. The hotel is very clean and up-to-date looking. The hot tub and pool were well kept.

Stayed in June 2023

Overall poor service. We arrived 15 minutes early before check in time only to find out that our room wasn’t ready and we had to wait in the lobby more than 45 minutes. We stayed there for 7 days and we didn’t get any room service for the whole duration, No fresh towels or linens. I have to go to the lobby and ask for toilet paper, paper towels etc;. They also have a pest problem. Given the fact that we spent almost $1,700.00 for the stay is ridiculous and frustrating. Hopefully there are better hotels to stay for our future trip to O’Fallon, MO.

The breakfast was good

Stayed in March 2025

Not a thing. You always had hot coffee ready, and the front desk was always helpful and had a smile on their face. We really enjoyed our stay.

Our room is absolutely amazing. Much bigger than we expected and very clean. The staff was so friendly.

Stayed in March 2025

The couch in my room had some questionable stains on the couch. Jacuzzi was out of service, the murky water was unpleasant to look at.

Breakfast was okay. Customer service was good. Workout facility was okay.

Stayed in March 2025

The staff were extremely helpful and pleasant. Our room was super clean.

Stayed in February 2025

Pool jacuzzi told staff and didn’t offer any money back

Pool was ice cold and jacuzzi wasn’t open. Went for a date night and that was the whole reason we went

Stayed in January 2025

The smell. The rooms. The noise. The weed smell. Breakfast was nothing like the reviews described.

The location

Stayed in December 2024

Staff by the name of Keith was rude to both myself and some kids that were also guest. The room we were staying in had a sink leak all the way to our carpet forcing us to have to move rooms.

Lobby was nice

Stayed in January 2025

We liked EVERYTHING!!

The size of the room and the facilities were wonderful. The bed was comfortable and the sitting areas were ample. The kitchen area was a definite plus!!! The staff were superb, especially Sarah!!

Stayed in September 2024

The room smelled real bad.everthing esle was good.

Stayed in March 2024

The drawers and cupboards were dirty. Weren't wiped or vacuumed out. We asked for a playpen for a newborn grandson when we left to go shopping and thought we'd pick it up. We got back to the hotel, stopped at the front desk, and the lady said it was in our room. We put it right inside the door. Then, next morning, Sunday, getting ready and packing stuff up, and it's 10:30 am and the door opened up and it was one of the house keepers. No knock on the door or anything.

That there was 2 separate rooms with there own bathrooms. So we had our own room/bathroom and our daughter and grandkids had there own room/bathroom. Also had a regular sized frig with freezer, dishes and dishwasher. Had a swimming pool. Was clean and not over powering smell with chlorine.

Stayed in August 2023

Sofa bed. Extremely uncomfortable. Wanted to book a room with 2 beds wasn't available.

Facilities were nice although I was unable to book a room with 2 beds. The sofa bed is extremely uncomfortable and messed up my back. Besides that had a wonderful time and loved the staff

Stayed in May 2023