The room was large, comfortable and well appointed.

Stayed in March 2024

Overpriced speakeasy.

Style, though a bit faded.

Stayed in January 2024

The only thing is that our room was a bit too warm

Lovely building, room & property, quiet also

Stayed in February 2024

The interior has a more outdated vibe than the modern feel on the pictures

Very kind and helpful reception, complimentary breakfast and coffee machine in the room Generally clean

Stayed in February 2024

Nothing

Excellent small hotel centrally located near shops and restaurants. Friendly and helpful staff, Would definitely recommend if a small hotel in Center City is what you're looking for

Stayed in February 2024

friendly, easy check in. nice, clean, welcoming room. a well known "speakeasy" bar is just off the lobby and it was great as well.

Stayed in December 2023

No real lobby or areas to hang

Location

Stayed in December 2023

The only negative thing I can say is that the person working the front desk was not friendly at all. She didn't greet us and her general demeanor made it seem like she was annoyed. In contrast, the next morning there was another person at the front desk who was absolutely lovely!

The hotel is so beautiful! We stayed there for my husband's 40th birthday. The amenities were great, and we were pleasantly surprised by how good the continental breakfast was!

Stayed in November 2023

Seemed like an outrageous price for a hotel with very little common space, few amenities

Location, clean, quiet room

Stayed in November 2023

Limited parking and load/unload area No vending machine

Style Room Comfort

Stayed in November 2023

The safe in the room was broken and not repaired during our visit, it was bit chilly in the room and we were unable to adjust the heat and the bathroom was a bit worn. They did not service the rooms every day and it was necessary to ask for service specifically if you wanted this. Since we were there for several days, it would have been nicer to at least have had service every other day without having to specifically request it.

This was a pleasant hotel and is very well located in Philadelphia. The beds were comfortable, the staff was friendly and helpful, and the breakfast was a nice, varied continental buffet. There were plenty of restaurants in the immediate area. There was water and coffee in both the room and in the lobby.

Stayed in October 2023

We arrived after a 5am start and unfortunately the room wasn’t ready( we were early for check in) - understandable but a shame as we were tired. We were told about the speakeasy bar but couldn’t get a table for 6 when we tried so sadly couldn’t try it.

Our room was lovely, breakfast was great, friendly helpful staff

Stayed in September 2023

I like some protein with my breakfast. Hard boiled eggs would have been nice.

Continental breakfast - pastries and fruit. Yogurt. Coffee and juice. Nothing special.

Stayed in August 2023

All good!

Cute hotel in a convenient location. Friendly staff. (We were only there for a quick overnight.) They offered free breakfast on site but we wanted to go to a special cafe around the corner so only grabbed a quick juice and yogurt on our way out. The bed was very comfortable!

Stayed in July 2023

Pillows were a little to firm. One softer one firmer would be great.

Rooms were large and comfortable. Breakfast was great. Top shelf baked goods and yogurt. Smoked salmon and cucumbers. Fresh juices. Really good. Nice staff. Great location. Easy to walk for meals.

Stayed in July 2023

Friendly and welcoming staff made our stay. We were upgraded to a ground floor suite that just made our experience special. Many thanks!

Stayed in May 2023

reception

good breakfast.......ran out of coffee

Stayed in February 2023

too much street noise

clean and close to everything

Stayed in February 2023

These are not dislikes, but just suggestions for improvement. The living room only had very bright recessed ceiling lights, which took away from the ambiance. A suggestion would be to put in a floor lamp or a dimmer switch on the ceiling lights. The room was warm and I couldn't really seem to get it cooler -- I probably just didn't spend enough time trying to figure out the controls for each room. For the price of the room at a high end boutique, it would be nice to have real glassware, rather than paper cups. Water pressure in the shower wasn't great.

We stayed in the Belle Opaque room, which was an upgrade from the room I booked. It was very nicely decorated. The bed was very comfortable and the linens and towels were luxurious. It had a separate large living room with a fireplace that felt like being in an old city home. The rooms were very clean. The location was perfect for the Rittenhouse part of the city -- close to the park, stores, and restaurants, yet on a quiet side street. The staff was helpful, when asked about a place to keep dinner leftovers cold, they quickly brought in a portable fridge, and got wine glasses on our request. I chose this hotel, because the larger, chain ones I typically stay at were fully booked, and I'm glad we did.

Stayed in January 2023

noise from bar

Stayed in January 2023

The maitre d at the Franklin was rude and obnoxious He actually insulted partner and physically man handled me. I am a 60 year old man Not roudy. My crime was to open the door from the street as no one was there to do it. He pulled me out of the bar and when my partner laughed nervously he tild her that she was too loud. It was infuriating.

Room was beautiful. A bit too warm.

Stayed in December 2022

Would definitely recommend that the owners sound proof the rooms better because we heard our next door neighbours very easily. For one of the days we stayed, the complimentary breakfast was cancelled very last minute without explanation. You can easily get lost in the hotel, would recommend that the owners put up some signs directing customers to the lobby area and elevator.

Room was a good size and really good looking. The outside of the hotel is also very pretty. Location of the hotel was pretty good. The continental breakfast (when served) was good. The garage they recommend for parking was very friendly and easy to find.

Stayed in October 2022

liked everything.

rooms were excellent. location perfect

Stayed in October 2022

Skylight in bathroom ceiling.

Excellent location. BnB feel. Free breakfast.

Stayed in September 2022