Reviews of The Ritz-Carlton Key Biscayne, Miami 5 stars
455 Grand Bay Drive, Miami, FL 33149, United States
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Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewcomfortable beds
too many people
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewEverything was great.
I liked everything.
Reviewed: 12 February 2025 · Stayed in January 2025
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in February 2025
Verified reviewweather was very nice
it was extrememly expensive compared to European prices for similiar standard hotel and waiting staff very pushy
Reviewed: 25 December 2024 · Stayed in November 2024
Verified reviewReviewed: 25 December 2024 · Stayed in November 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 December 2024 · Stayed in December 2024
Verified reviewClean and courteous of staff to appoint
The Hotel build out is very poorly done and you virtually can hear every ward of your next-door person. The only indoor restaurant for a hotel with this type of statue was poorly staffed. We’re almost $1000 a night room is disappointing when they give you two towels.
Reviewed: 3 December 2024 · Stayed in December 2024
Verified reviewReviewed: 6 November 2024 · Stayed in October 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewNOTHING
Misleading property details. Cameras in house (ILLEGAL). Smelled horribly of dog urine. After 30min of being there wife started having allergic reaction had to give her epipen shot when we left. Cancelled reservation and charged me $500 for a refund just to be refused my money a week later. Filed fraud charges with FLORIDA DEPT. OF CONSUMER SERVICES and hired a lawyer. You can’t scam and rob consumers at will. The property owner as well as booking.com will be served soon…
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewVery relaxing atmosphere, nice adult pool which we prefer and the option of the beach
Some areas are looking a bit tired, however we understand that there is an referb happening next year so they know that
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewLocation. I love the key.
Bathroom was very dirty. Hairs that were not ours. I asked the to clean it and it took them over 24 hours. A lot of charges that are not specified in the reservation. Pool charges when you don’t use it. No option other that a 50 dollar valet parking. For the rooms with kitchenet not accessories provided. Overall it did not feel like a ritz it was more of a courtyard. Very under what I expect of a ritz.
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewReviewed: 10 July 2024 · Stayed in July 2024
Verified reviewReviewed: 10 July 2024 · Stayed in July 2024
Verified reviewReviewed: 17 June 2024 · Stayed in June 2024
Verified reviewReviewed: 14 June 2024 · Stayed in June 2024
Verified reviewReviewed: 30 May 2024 · Stayed in May 2024
Verified reviewReviewed: 17 May 2024 · Stayed in May 2024
Verified reviewExcelente
Excelente
Reviewed: 7 March 2024 · Stayed in March 2024
Verified review