665 River Road, Gatlinburg, TN 37738, United States of America
#115 of 534 hotels in Gatlinburg
Guests' ChoiceBased on 2222 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.2
Staff
9.0
Value for money
8.2
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 18, 2024
Mcgraw
United States of AmericaNo soap in shower, building a little run down in need of updates.Cleaning could have been a bit more thourough.
Staff was extremely helpful and friendly both day and night shifts. The place was nice and quiet. Pool looked nice, although we didn't get a chance to use it.
Stayed in May 2024
Reviewed: May 17, 2024
Kailyn
United States of AmericaNo indoor pool or hot tub. Or vending food machine.
How close it was to the Gatlinburg strip.
Stayed in May 2024
Reviewed: May 16, 2024
Terry
United States of AmericaWasn't anything we didn't like. Some minor outside things need a little TLC .
Check in was great, lady at desk was friendly and informative. Room was ready and clean. Hotel was close walk to everything.
Stayed in May 2024
Reviewed: May 15, 2024
Brittany
United States of AmericaBreakfast didn't start until 8:00- people who are hiking early morning cannot get breakfast before they go
Location, friendly staff, bath and body works items
Stayed in May 2024
Reviewed: May 14, 2024
Michelle
United States of AmericaNothing is was nice
It was well kept and it a great location
Stayed in May 2024
Reviewed: May 14, 2024
Gemma
United KingdomGreat location and comfortable bed.
Stayed in May 2024
Reviewed: May 13, 2024
Weaver
United States of AmericaHard bed
Location
Stayed in April 2024
Reviewed: May 6, 2024
Marco
NetherlandsExterior is somewhat outdated.
The hotel is very well situated close to the town center, restaurants and shops. Nice views on the mountains surrounding the village. We liked the balcony. The fire place looks nice, but we didn't use it.
Stayed in May 2024
Reviewed: May 3, 2024
Harold
United States of AmericaGreat location and very nice staff.
Stayed in April 2024
Reviewed: April 29, 2024
Alex
United States of AmericaCan’t think of anything
It was super close to downtown and I was able to save a lot of driving time! Plus the beds were comfy and the staff was nice
Stayed in April 2024
Reviewed: April 29, 2024
Timothy
United States of AmericaTwo minor complaints, bathroom room exhaust fan blade hitting housing and very noisy and USB charging receptacle s were broken.
Convenient to access main street, clean and comfortable.
Stayed in April 2024
Reviewed: April 25, 2024
Patience
United States of AmericaThe only thing that wasn't great was the shower leaks water all over the floor because of the gap.
Location was great, very clean and updated room, very comfortable beds. Great toiletries.
Stayed in April 2024
Reviewed: April 24, 2024
Fleming
United States of AmericaBreakfast
Breakfast could of been better.
Stayed in March 2024
Reviewed: April 24, 2024
Kristen
United States of AmericaBreakfast is only prepackaged items. The shower flooded the bathroom everytime - could tell it’s been an issue because of baseboard damage.
Close to main areas, clean
Stayed in April 2024
Reviewed: April 20, 2024
Jill
United KingdomThere was a lot of road noise and the aircon unit was very noisy. The bath/shower was very difficult to get in and out of. No grip handle, ended up slipping and hurting leg.
The room was modern and clean. Very big comfortable bed. Nice outside seating area. Able to park car outside door entrance. Fridge and microwave included.
Stayed in April 2024
Reviewed: April 19, 2024
Chasity
United States of AmericaThe breakfast was grab and go which was good for us because we didn’t eat breakfast there but good for others to know. Also the WiFi was horrible. The balcony door didn’t want to stay closed at times.
The bed was very comfy. The location was amazing. The staff was very nice and helpful. The shower was also great. The fireplace was very warm and relaxing.
Stayed in April 2024
Reviewed: April 17, 2024
Jay
United States of Americabetter lighting in room. wife complained there wasn't bright enough lighting to do makeup etc
great location , nice location one block behind the main drag and very quiet with little traffic of the back road
Stayed in April 2024
Reviewed: April 15, 2024
Asha
United States of AmericaBreakfast could be better, but appreciated
Nice rooms, comfy beds, nice professional staff.
Stayed in April 2024
Reviewed: April 12, 2024
Jacques
South AfricaOur stay at River Edge Inn was absolutely delightful! The cozy rooms, stunning river views, and friendly staff made for a truly relaxing and rejuvenating experience. The inn's tranquil atmosphere and lush surroundings allowed me to unwind and disconnect from the hustle and bustle of everyday life. The amenities were top-notch, and the breakfast served was delicious and fresh. I particularly enjoyed the scenic walking trails nearby and the convenient access to local attractions. We can't wait to come back and enjoy the serene atmosphere again!"
Stayed in March 2024
Reviewed: April 12, 2024
Sonya
United States of AmericaOur favorite place to stay when we come down the location is great
Stayed in April 2024
Reviewed: April 7, 2024
Susan
United States of AmericaSome messes in stairwells
Clean
Stayed in April 2024
Reviewed: April 5, 2024
Rhonda
United States of AmericaDisappointed in the breakfast as it was packaged snacks. Chose this hotel because it breakfast was included. Ended up having to go out for breakfast. Outside of that, I would consider this hotel again. Nice room and quiet.
Clean room. Nice patio area adjacent to room. Comfortable bed.
Stayed in April 2024
Reviewed: April 4, 2024
Raymond
United States of AmericaThe exterior could use work work, it is not in great repair and not especially clean.
The rooms are comfortable and clean. The location is very convenient, there is ample onsite parking , it is reasonably priced. We have stayed several times.
Stayed in March 2024
Reviewed: April 3, 2024
Opal
United States of AmericaOffice doesn’t open until 8 AM. Breakfast is it until 8 AM Rooms open to the outside .Common areas were pretty dirty. Elevator was very dirty. Furniture in the room very worn. Bathroom was clean. But the lights weren’t very good. It was pretty dark. Name is kind of leading. You can’t see the river.
Room was big, nice,clean. Our king room had a fireplace with gas logs,And a balcony. We were only there for one night, but it was good. Nice location on the backstreet.
Stayed in April 2024
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