909 South Frio Street, San Antonio, TX 78207, United States of America
#281 of 319 hotels in San Antonio
Guests' ChoiceBased on 56 hotel reviews
5.7Cleanliness
6.2
Comfort
6.1
Location
6.6
Facilities
6.2
Staff
6.8
Value for money
6.1
Free Wifi
5.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: March 26, 2023
David
United States of AmericaStaff just like any motel run by... Rude, will start banging on your door, and calling about 10:30, they will also, just go ahead and open it! They will not however answer the phone if you call them, like if you need the wifi password, or towels.
Nice rooms, fairly clean, good location.
Stayed in March 2023
Reviewed: July 25, 2022
Roane
United States of AmericaOur bathroom had a hole in the wall
Stayed in July 2022
Reviewed: November 3, 2021
James
United States of Americastaff in matters that have little to do with , accusing demeanor.
Close to downtown.
Stayed in October 2021
Reviewed: October 14, 2021
Vero9833
United States of AmericaNice rooms
Everything is the best
Stayed in October 2021
Reviewed: April 25, 2024
Mario
United States of AmericaThe floors seemed to be dirty. I walked around bare footed and the bottom of my were dirty. It just seemed to be swept, but not thoroughly cleaned.
How the rooms were remodeled and location was very good.
Stayed in April 2024
Reviewed: April 24, 2024
Lydia
United States of AmericaClose to everything
Stayed in April 2024
Reviewed: February 27, 2023
Shane
United States of AmericaThe list is long, the price is too high for Luke warm water, noise (in med/police district), bars of soap extra tiny (thank heavens I bring my own), king bed rolled inward, have to pay a refundable deposit on remote and key card, but remote only turned up volume and power, no channel surfing. should I keep going….
near downtown but that’s all I “liked”
Stayed in February 2023
Reviewed: January 30, 2023
Eddie
United States of AmericaWell, the mattress I had was fairly broken in and springy. Not just the blanket, but the sheet cover and sheets all had cigarette burns in them. There must’ve been some issue there because dents were plastered all over the inside of the front door.
The people were very nice there. They also give you a good amount of shampoo and soap bar/sticks
Stayed in January 2023
Reviewed: November 12, 2022
Ronald
United States of AmericaNothing
It was quiet.
Stayed in October 2022
Reviewed: September 26, 2022
Ronald
United States of AmericaNeed a new mattress
Clean restroom
Stayed in September 2022
Reviewed: July 4, 2022
Sai
United States of AmericaRoom was pretty bad, very old amenities in the room, bad area
Stayed in July 2022
Reviewed: May 9, 2022
Oleg
United States of Americadirty, everything damaged, disgusting left after few hours of check in
eeeeem, nothing?
Stayed in May 2022
Reviewed: March 25, 2022
Josefina
United States of AmericaI liked that the hotel was walking distance from market square, the room was good size, with refrigerator and microwave.
Stayed in March 2022
Reviewed: August 1, 2021
Mando
United States of AmericaNo microwave nor refrigerator
All of it
Stayed in August 2021
Reviewed: July 11, 2021
Chio
United States of AmericaWhen we got there there was hair on the pillows. The night stand was broken and it had staples coming out is it. The sheets had tiny holes in them as if someone had dropped ashes on it. The only chair in the room had what seemed like a glue stain. The toilet had hard water stains like it hadn’t been cleaned in a while and there was no toilet paper in the room.
It is close to the Alamodome.
Stayed in July 2021
Reviewed: July 4, 2021
Jb
United States of AmericaThe young guest were very loud. Way too much traffic in, out, and hanging in the parking lot.
Vince is an awesome 👌👏😎 host. He is having the entire property renovated.
Stayed in July 2021
Reviewed: June 29, 2021
Lupe
United States of AmericaRoom were dirty and restroom no paper smelly
Close to were we want to be
Stayed in June 2021
Reviewed: June 26, 2021
Moreno
United States of AmericaGrafti on the Door cigarettes burns on sheets and chair dresser. Stains on towels
Close to town
Stayed in June 2021
Reviewed: June 13, 2021
Anonymous
United States of America.
I booked online, then I called to make sure they had my info and all was okay. He wouldn’t even look me up by name or reservation # or confirmation # , nothing. He proceeds to hang up and just ignores my call after. I’m coming from out of town which is why I reserved the room. There was nothing else available and that’s why I reserved at this place. Just go spend your $100+ elsewhere
Stayed in June 2021
Reviewed: May 21, 2023
Monica
United States of AmericaThere are no comments available for this review
Stayed in May 2023
Reviewed: February 17, 2023
Mr
United States of AmericaThere are no comments available for this review
Stayed in November 2022
Reviewed: September 18, 2022
Prasoon
IndiaThere are no comments available for this review
Stayed in July 2022
Reviewed: June 13, 2022
David
United States of AmericaThere are no comments available for this review
Stayed in June 2022
Reviewed: February 15, 2022
Michael
United States of AmericaThere are no comments available for this review
Stayed in January 2022
Showing 1 - 25
Agadir, Morocco
Siusi, Italy
Rosario, Argentina
Vientiane, Laos
San Vigilio Di Marebbe, Italy
Bergamo, Italy
Podstrana, Croatia
Amstelveen, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content