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  5. Reviews of Riverside Escape & Roaring Romance

Review Score

Based on 71 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    8.9

  • Value for money

    8.8

  • Free WiFi

    10.0

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Showing 1 - 25

  • Reviewed: April 10, 2024

    10
    Great affordable place!!!
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    N/A. We loved everything

    Condo super nice and homey. Great scenery and location. Close to everything and very convenient to grocery, shopping, eats, and activities. Very quiet with great views.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    10
    Definitely returning!!
    • Leisure trip
    • Couple
    • Two Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Loved everything. Prompt response from maintenance for one issue.

    Felt private though close to everything. Loved the balcony by the Roaring Fork Creek

    Stayed in March 2024

  • Reviewed: December 19, 2023

    10
    Tremendous location, amenities, comfort, parking, elevator, communication, access, cleanliness!
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    N/A

    The apartment was well appointed with all the kitchen amenities required enhancing our stay. Living area, dining table, sofas, fireplace, balcony, dual king beds, 2 bathrooms and location were all terrific.

    Stayed in December 2023

  • Reviewed: October 20, 2023

    9.0
    Perfect location! Delightful stay in October
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    In Riverside Escape unit, tub light in hall bathroom needs to be replaced. Adjoining bedroom's lamp didn't work. There was no electricity to the outlet no matter how many switches we tried. It would be very nice to have robe hooks added in the bathrooms. One of the ceiling fans was out of balance (possibly the one in the living room of Roaring Romance?) It seemed out of character with the very nice condos to have the minimal number of towels in the kitchen and bathrooms. It also stood out that the paper towels and toilet paper were not of higher quality. (Maybe that has something to do with water treatment facility restrictions?)

    We rented two condo units side-by-side for four nights to have good spaces for four couples. We were staying in Gatlinburg together for a wedding. This was a great arrangement for us to get together for meals, conversations, hanging out. These condo units are in a fantastic place in Gatlinburg. There is a picturesque old church building across the road just outside our front doors. We enjoyed the lovely little river running next to the building. The wedding site on the mountain top was just ten minutes to the east, on mostly easy roads. A Food City was only five minutes away. The two evening dinners in restaurants were just 10-15 minutes west near the entrance to the park (even with Gatlinburg's congestion!) The road leading up toward Pigeon Forge took off less than a mile west. Inside the condo units, the dishes and cookware, the appliances, the dishwasher and laundry supplies, all suited us well. The towels were just enough - you would need to do laundry if you wanted to have more than one per person. The dishwasher was wonderful, and amazingly clean! The parking garage spaces under the building worked well for us. It was October, so the pool was closed.

    Stayed in October 2023

  • Reviewed: June 24, 2023

    10
    Excellent no complaints
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    I like everything

    Was beautiful great view

    Stayed in June 2023

  • Reviewed: February 27, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much

    Its peaceful.. I coach basketball while I'm on this stay each year. Coaching is stressful. Gyms are loud and rowdy.. I want peace and this location is perfect

    Stayed in February 2023

  • Reviewed: February 22, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The accommodations exceeded our expectations

    Stayed in February 2023

  • Reviewed: December 26, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Was hard to rinse shampoo out of hair. Could use handheld shower hose and stronger water pressure in master bath. Tub in other bathroom is stopped up. Tried using the plunger which brought up black gunk, but is still stopped up. Also has low water pressure.

    Loved size, location, and quite. Property was clean and very comfortable. Loved king sized bed, it slept very comfortably.

    Stayed in December 2022

  • Reviewed: July 31, 2022

    10
    we would come again and stay at this location
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Difficult using the code to get into the unit. we struggled with that!

    great view of the creek. great location away from heavy traffic but close to everything

    Stayed in July 2022

  • Reviewed: June 3, 2022

    9.0
    We love the stay.
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    NA

    Everything was awesome. Will definitely visit again

    Stayed in May 2022

  • Reviewed: April 22, 2022

    10
    Great place !
    • Leisure trip
    • Couple
    • Two Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in April 2022

  • Reviewed: April 8, 2022

    10
    awesome
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    we liked everything not a single complaint

    great time was here for kids football tournament great location

    Stayed in April 2022

  • Reviewed: March 7, 2022

    10
    Awsome 50th anniversary ❤️
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    We liked everything. We didn't dislike anything.

    Condo was just as advertised. Absolutely wonderful stay. We would definitely recommend to anyone. This made our 50th wedding Anniversary perfect. This was also a very good value. Thank you so much. Very happy from California

    Stayed in March 2022

  • Reviewed: March 1, 2022

    10
    Refreshing and Clean
    • Business trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Peace and quiet. Super Clean and just flat out relaxing... After a day full of Coaching basketball at a pack house over at Rocky top it was truly refreshing to come back to this place💯

    Stayed in February 2022

  • Reviewed: November 12, 2021

    9.0
    location great and furnishings comfortable but certainly needs some attention with what I named above.
    • Leisure trip
    • Travelers with friends
    • Two Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    tv in living room didn’t work. Toaster kept tripping fuse in kitchen so it was unusable, no Kleenex in bathrooms, little to no internet signal. in the kitchen, 4 of the overhead can lights were burned out so it was dim n there. Bulb was burned out in living room lamp. I tried repeatedly to reach someone for maintenance and every number provided in the unit to call for service told me they didn’t maintain anything in that building. I reached out to local number as well as Vacasa and never throughout our entire week did anyone come to help.

    location

    Stayed in October 2021

  • Reviewed: October 20, 2021

    9.0
    we enjoyed our stay here.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    beds were uncomfortable and hard

    spacious and beautiful

    Stayed in October 2021

  • Reviewed: October 19, 2021

    10
    Great stay and we plan to return to the same property in the future.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Designated parking location was a tight turn-in and had a bad blind spot disadvantage pulling out but we loved LOVED this vacation.

    Property is equipped with a kitchen and we were on our own for breakfast.

    Stayed in October 2021

  • Reviewed: August 14, 2021

    9.0
    Gatlinburg stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Our neighbor who's a long time resident hammered and drilled around 8:00am. We noticed that he was complying with quiet hours that are from 11pm-8:00am we had stayed out late the night before and thought it was a bit early but didn't get to frustrated.

    The location is great as it sits between Gatlinburg and Pigeon Forge. Price was good and was one of the reasons I choose the location. The apartment was very clean upon arrival and directions sent via email made it easy to find. Everything a person would need is included in the kitchen right.

    Stayed in August 2021

  • Reviewed: July 27, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Literally min away from everything! Atv rentals downstairs, You can go to the grotto falls trails and come out the back end right to this place. The roaring fork creek that starts in the grotto is the same in the back view to this place and you can hear it at night clearly and calming. The underground parking was excellent and a trouble saver. All in all it was well worth the price. Did i mention it was very clean. I forgot my red igloo mini cooler so anyone after me is more than welcomed to use it when u go out and about. Enjoy! ALL the amenities also.

    Stayed in July 2021

  • Reviewed: July 18, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Guest room TV didn't work so my children didn't watch TV there, parking pass was not left so we made a note to put on our windshield, and a few light bulbs around the house were out. Other than that we had no complaints

    Very clean, quiet and loved all amenities offered in the condo. It was absolutely beautiful our family will be back!

    Stayed in July 2021

  • Reviewed: June 30, 2021

    10
    Excellent Accommodations
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    We loved the condo furnishings and decor. It was very relaxing and cool. The deck is accessible through the livingroom and master bedroom. Deck has an electric grill that we enjoyed cooking on. Table and chairs on the deck provided a nice environment for soaking in the sounds of the rushing water from the stream below. There is one parking spot in the below car lot and one spot on the entry level, as well as handicap parking. Perfect for us! We took full advantage of the swimming pool every day, usually at the end of our activities. There were supplies of toilet paper, shampoo, conditioner, soap, towels and washcloth, dishwashing liquid, dishwasher tabs, kitchen hand towels, sponges and paper towels. Freezer has an ice maker as well as ice trays. We thoroughly enjoyed our time at Unit#304 & Gatlinburg and definitely plan to make reservations for the same condo next year. The staff and management were very responsive to all our questions.

    Stayed in June 2021

  • Reviewed: June 8, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two Bedroom Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    Location, clean and quiet with a morning beautiful stream of water from mountains right outside your balcony! We had such a great time ...thank you for such an amazing stay, we will be back!

    Stayed in April 2021

  • Reviewed: June 6, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    N/A

    Very clean and roomy. Better than any motel ever stayed in.

    Stayed in June 2021

  • Reviewed: May 29, 2021

    10
    PERFECT
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights

    THE ONLY THING WE WOULD HAVE CHANGED WAS THE RECLANIER, IT WAS BROKEN AND WOULD NOT LAY BACK, THAT IS THE ONLY THING EVERYTHING WAS GREAT.

    Stayed in May 2021

Showing 1 - 25

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