1832 North I 35 East Carrollton, Carrollton, TX 75006, United States
#5 of 6 hotels in Carrollton
Guests' ChoiceBased on 80 hotel reviews
5.3Cleanliness
5.5
Comfort
5.7
Location
6.0
Facilities
5.7
Staff
7.4
Value for money
6.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 20, 2025
Cristina
United StatesThe road was in construcción and the property is too old and smell bad
Not too much
Stayed in January 2025
Reviewed: November 3, 2024
Mohammad
United StatesSmelled really bad and there’s no free breakfast like it says online. Blankets were way too thin
Cheap and good AC good bathroom
Stayed in November 2024
Reviewed: October 28, 2024
Angela
United StatesLoud, in a shady area. Right next to the hotel is a junk yard. People doing drugs in the parking lot. Smelled like Marijuana as soon as I stepped into the building. The clerk was gruff. The room was dirty and smelled like cigarettes. The mini fridge was open and leaked. 2 standard pillows for a king size bed. 2 very startched bath towels. 1 roll of toilet paper.
There was no breakfast.
Stayed in October 2024
Reviewed: October 11, 2024
Mondreykieh
United Statesconstruction and location
Stayed in August 2024
Reviewed: June 8, 2024
Melissa
United StatesThe bathtub didn’t have a stopper. The toilet leaked from the bottom every time I flushed. The key didn’t always work. The construction getting to it was awful.
The cost.
Stayed in June 2024
Reviewed: May 20, 2024
Sudheer
United StatesRoom is going bad smell, ac was off by the time we occupied. Ac make too much noice not able to get adjusted with that environment. So in a new place like this we can’t sleep
Location is good
Stayed in May 2024
Reviewed: April 15, 2024
Cathy
United StatesThe entrance. Horrible with the construction. We missed it and had to go all around and the cars are going to fast down the frontage road that when you slow down to turn even with signal they get right up on you. I think it’s because it doesn’t look like an entrance.
It was small so wherever you parked you were close to entrance of hotel.
Stayed in April 2024
Reviewed: May 2, 2023
Millender
United StatesHad a waterfall coming out of the light fixture in the bathroom. They lock the doors at 8:00 p.m., so you have to use a side door with no lighting. They aren't very friendly or professional. Small uncomfortable pillows (only 3), dirt and dust bunnies floating down the halls, parking is for compact cars. No continental breakfast, nothing is convenient for dinning/breakfast. A lot of construction covers the entrance. Poor signs. Television had no remote, and the staff neglected to give the password or instructions on how to use the television.
For the price, it was okay.
Stayed in April 2023
Reviewed: February 18, 2023
Robert
United StatesThe website said they offer continental breakfast and once I arrived I was informed they didn’t offer any breakfast. I asked several times to have my room cleaned in my 11 day stay they never showed up to clean. Then I was told I had to take out my own trash. I had to go buy my own toilet paper. Would not recommend this hotel.
Stayed in February 2023
Reviewed: January 9, 2023
Kristel
United Statesi did not like that fact that the A/C unit in our room didn’t get cold, the shower faucet didn’t have good water pressure and there wasn’t breakfast in the morning.
I liked how clean they kept the whole property and rooms. the staff was friendly and accommodated to my special needs.
Stayed in January 2023
Reviewed: January 6, 2023
Beng
SingaporeThe ac did not work well, too noisy. The room color/decor is haphazard.
The shower had good water pressure.
Stayed in January 2023
Reviewed: April 15, 2025
Kacie
United StatesNot clean. The whole hotel had a terrible odor. The going rate should have been half of what we paid. We felt very uncomfortable and dirty our entire stay.
Nothing.
Stayed in March 2025
Reviewed: February 15, 2025
Michael
United StatesIt was filthy
A whole remodel
Stayed in February 2025
Reviewed: February 10, 2025
Airtech
United StatesThey did not stay, bedbugs and stained sheets. The guys there for a training class . This was close to the company hosting class , but I ended up getting them another room in a different location.
Stayed in February 2025
Reviewed: November 16, 2024
Roylynn
United StatesDirty stained towels and stained bathtub. No daily cleaning. First room at the rear of the first floor ( not near our family on the second floor) was next to an incredibly loud machine. We were told to just close our room door and it would be fine. It wasn’t! We had to insist on another room location.
The older staff members were helpful in getting their minimal TV access. They also told us that if we actually wanted clean towels daily, we had to request it ahead of time.
Stayed in November 2024
Reviewed: October 19, 2024
Twan
United StatesThe floors are loud
I can’t you then I wouldn’t like it anymore now If I did lol
Stayed in October 2024
Reviewed: October 11, 2024
James
United StatesChill
Stayed in October 2024
Reviewed: September 29, 2024
Caleb
United StatesLocation, dirty, roaches visible
Stayed in September 2024
Reviewed: June 27, 2024
Alan
United Stateseverything
Never had topay to watch television before
Stayed in June 2024
Reviewed: June 15, 2024
Kazmi
United StatesRoom smelled like smoke..bed was broken or making loud squeaky noise
Stayed in May 2024
Reviewed: May 31, 2024
Baltazar
United StatesNothing
Stayed in May 2024
Reviewed: April 28, 2024
Tom
United StatesExtremely hard to get to. Entrance is just beyond a bridge on the I-35 access road. TV very hard to figure out. Finally found the stations I was looking for on the second night. Only coffee for one cup. Had to get more for the second night as the room wasn't touched by maid service.
Close to my office. Parking near entrance. Instant hour water. Clean. Lay at the front desk was very helpful and friendly.
Stayed in April 2024
Reviewed: April 12, 2024
Rebecca
United StatesNoisy, couldn’t get the TV to work, and it was very difficult to get into the property because of construction.
The staff was good.
Stayed in April 2024
Reviewed: April 10, 2024
Rebecca
United StatesI was there to be with my family - no real complaints They knew I was there for a week, but I had to stop and ask for coffee every day. They only give you one day supply
There was no breakfast, although sign on building is advertising one Bathrooms equipped for handicap - very good Building, rooms, walls showing their age
Stayed in April 2024
Saint Charles, US
Grand Forks, US
Almaty, Kazakhstan
Rimini, Italy
Cabourg, France
Bellagio, Italy
Alleppey, India
Tokyo, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content