Everything, the rooms were absolutely disgusting. Had to switch 3 times before I said forget it and just slept in my car instead. The best way to describe this place and the rooms itself is it looks like a crime scene. There was an actual candle vigil outside near the back too so whoever passed away may you rest in peace. I requested for a refund and they couldn’t even do that. Smh this place is a complete joke.

There was absolutely nothing I liked about this property, I don’t even know why they’re open.

Stayed in February 2024

I didn't stay

Stayed in February 2024

see above

Very low class, dirty facility. After walking around finding many "questionable" people smoking marijuana and blocking the filthy walkways and not being able to find my room, I immediately went back to the office and returned my key-card. I would not recommend. this location to anyone I know...............unless I didn't like them. I found much better, cleaner and safer lodging that night..........IN MY CAR!

Stayed in February 2024

Same as above

Nothing about the place was good. The outlets were loose the safety lock on the door was missing. There was no phone in the room in case of an emergency. There were holes in the walls. It was dirty and gross.

Stayed in February 2024

Everything

Nothing

Stayed in February 2024

It’s a horrible place

Horrible room conditions not safe at all

Stayed in February 2024

When we arrived into our room there was just so much wrong with the room which I wouldn't even allow an infant to be there because most of the outlets on the Walls were not covered and they were just hanging out of the and the toilet wasn't even working and when I brought it to attention the night security guard was the one who had to attempt to fix the problem with the toilet, the bathroom door was rotted at the bottom due to water damage which found out there was a huge plumbing problem aka a major clog in the toilet which kept running and flooded the floor, my girl and i didnt feel safe at that location where we had a constant urge to keep checking on our car and when i went to check on the car looking out the window i bumped the AC wire and it exposed the wires in the outlet box which then started sparking and in an attempt to make sure there wasnt any fire i tried to unplug the wire and doing so i was electrocuted and I never did get the plug out i made sure the ac was heater was off and after a brief moment of coming back to reality i got off the floor and went to notify the office where i was approached by the night security guard and i informed him of the issue and he immediately went to see the problem and noticed the wires were completely burned and then he said that he would be right back and a moment later he said the owner would be on the property in the morning and that they wanted to talk to me about the issue and he also offered to move my girl and i to a completely different room but i said it would be ok that we stayed and finished the last few hours because we already were relaxing and unpacked a few of our items and didnt want to hassle anyone then the security guard said alright hope you guys have a kinda great rest of your stay.

They didn't have any breakfast.

Stayed in February 2024

I am stated several times, how bad this property was. The customer service I received in regard to my refund is equally unsettling. There was blood splattered walls, Baby cockroaches I’m not so baby cockroaches. We weren’t there more than 30 minutes and had to leave, it was New Year’s Eve so it wasn’t easy to find another hotel when I spent all my money on the next one which is equally as bad down on McDowell. I had three children with me ages six, seven and 14. And my 6Y/O boy is autistic and very sensitive as well as my seven-year-old little girl, the experience was more than I would like them to remember, something they may have nightmares about.

There was absolutely nothing at all decent about this facility!

Stayed in January 2024

There was no heater, no hot water, no working microwave, no TV, no pool, no towels, half the lights didn't work, holes in ceiling, holes in bathroom wall, most of power outlets didn't work, door had no lock, window was plexiglass which is a fire hazard. Smoke detector was missing, pool was green, scum bags every where. This place is horrible and would never stay here again. This place is nothing like the pictures and nothing like the description. They refused to give us a new room or refund. I'm demanding a Refund! Would have been safer on the streets and cleaner! This place is a freaking joke and it is appealing that booking.com has you on their website! Staff was very rude and did nothing to change any of the problems! Including letting us have towels so we could take a unpleasant cold shower because like I said no hot water. Wish I could attach the pictures I took so everyone could see the truth. Btw the curtains had blood and boogers all over them.

Nothing

Stayed in February 2024

The whole property needs to be shut down! I’ve been trying to get a full refund for nights I didn’t even stay because the two rooms they tried to put me in were disgusting and not even cleaned for next guest. Still no refund!! Don’t waste your money here. And people walk around the property doing drugs and will try to follow you into your room. Worst experience I’ve ever had! They don’t even have towels, toilet paper or sheets for the beds. Damn shame.

Nothing at all

Stayed in February 2024

Nothing

Stayed in February 2024

Understand that people have to travel with their pets especially service animals.

The price.

Stayed in January 2024

Everything could have been better. If a slum dive cockroaches, no towels in the room. Never got any towels, no t vcrackhead outside.

There was no breakfast. I didn't even have towels in my room. Never got any didn't get a TV until 9 at night and there was cockroaches.

Stayed in February 2024

The hookers. The homeless. The beggars. The dirt. The filth. The trash. The pimps. The staff. The procedures.

Nothing

Stayed in February 2024

This review is hidden because it doesn't meet our guidelines.

To many people outside my door doing drugs to loud

Stayed in January 2024

This review is hidden because it doesn't meet our guidelines.

Staff very unprofessional, no towels in room, no heat or AC that worked properly, the door was not secure properly,

Stayed in January 2024

TV was smashed in... Bed was urinated in and just made back up to look okay... There were piles of food waist under the bed where cockroaches were feeding... They had me send them payment for the room directly to the security officers personal cash app account... I was told by staff that my family could not stand near a particular residents vehicle because he will yell at the staff and come out with his gun(everyone is scared of this guy and yet staff has him staying there still)... The sink didn't have a faucet and all the lights but one were not working.... Several people came up to my teenage sons and I asking for fentanyl...The worst experience and waste of my money!!!! I'm actually very ashamed that I took my fam to a place like this one!!!

Absolutely nothing at all... I've never paid to stay someplace so run down and filthy but not just filthy but utterly disgusting and disturbing... I struggle to see how a place like this is operating at all....

Stayed in February 2024

the second room had neither things, was oddly dirty, no pillow cases / towles / trash can / ect. & was $85 + a $40 deposit that I STILL haven't received :( Only the one from the 1st night .

2/3 of the staff members were very nice and helpful, and the first room I was in on the first day (was there for 2days/two different rooms) was great, had a tv, and a fridge! was really cheap too($50ish + $40 deposit that I got back on my card a week later as expected).

Stayed in January 2024

Staff

Not one thing did we like

Stayed in January 2024

Terribly

Stayed in January 2024

the bathoom was mold loaded

Stayed in January 2024

Everything! I have pictures of the flooring too. My daughter almost fell through because it's weak.

The floors were wood and pulled up, the beds were dirty, the bathroom door was like something chewed it up, the bathtub was gross and toilet. People tried to jump me and my 14 year old. Management was rude AF. When I asked for the deposit through booking they had to email the property and I still haven't received my refund.

Stayed in January 2024

To many crack heads, not a safe place to stay not even for one night, bugs no towel advertised t,v, microwave,and fridge none of that is true. You need knew managers, I checked in on line got to the property at 10:30 p,m and did not get in my room until 3 A,M NOT GOOD AT ALL.!!

Nothing

Stayed in January 2024