Reviews of Rodeway Inn Poughkeepsie 2 stars
536 Haight Ave, Building B, Poughkeepsie, NY 12603, United States
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Reviewed: 9 November 2023 · Stayed in October 2023
Verified reviewReviewed: 2 October 2023 · Stayed in October 2023
Verified reviewNot much, just the staff
It was old, rundown, smelled of smoke, burn holes in the sheets, broken tiles and sink and stains on the ceiling and walls
Dear Exploding puffer, Thank you for sharing your feedback. While we’re glad to hear our staff made a positive impression, we’re truly sorry your overall experience didn’t meet expectations. We take cleanliness and maintenance seriously, and your comments have been shared with our team for immediate review and corrective action. Your insights help us improve, and we apologize for the inconvenience. We hope you’ll consider giving us another chance to provide a much better stay in the future. Sincerely, Hotel Manager
Dear Exploding puffer, Thank you for sharing your feedback. While we’re glad to hear our staff made a positive impression, we’re truly sorry your overall experience didn’t meet expectations. We take cleanliness and maintenance seriously, a… Show more
Reviewed: 9 September 2023 · Stayed in September 2023
Verified reviewReviewed: 15 June 2023 · Stayed in June 2023
Verified reviewDear JONATHAN, Thank you for your honest feedback. We're truly sorry to hear about the condition of your room and floors. Cleanliness is a top priority, and what you described falls far below our standards. We’ve addressed this with our housekeeping team to ensure immediate improvements. We appreciate you bringing this to our attention and apologize for the experience. We hope you’ll consider staying with us again so we can provide a much better and more comfortable visit. Sincerely, Hotel Manager
Dear JONATHAN, Thank you for your honest feedback. We're truly sorry to hear about the condition of your room and floors. Cleanliness is a top priority, and what you described falls far below our standards. We’ve addressed this with ou… Show more
Reviewed: 29 May 2023 · Stayed in May 2023
Verified reviewStaff
Things were broken. The pictures were not what I expected
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn Poughkeepsie. Allow me to apologize on behalf of our hotel for failing to meet your expectations . Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give our other Choice Hotel Branded properties a chance.
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn Poughkeepsie. Allow me to apologize on behalf of our hotel for failing to meet your expectations . Again, thank you for your time and valu… Show more
Reviewed: 22 March 2023 · Stayed in March 2023
Verified reviewIt was quite
For the price you need a full hot breakfast not a contental breakfast
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn Poughkeepsie.. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give our other Choice Hotel Branded properties a chance.
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn Poughkeepsie.. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give our other Choice Ho… Show more