Reviews of Hyatt Place Bentonville Rogers 3 stars
4610 West Walnut Street, Rogers, AR 72756, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewloved everything. it was a suite so nice
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewSpacious clean rooms. Great breakfast.
Ice machine on floor 3 didn't work
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location, fantastic staff, good breakfast and a perfect room and stay for our family of 5. The kids loved the pool, everything was very clean and smooth!
It is a tad older but it doesn’t make too much of an impact!
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good. The guy who checked us in was very polite and very accommodating, they originally had us booked on the first floor, I did not want that at all so they upgraded us to a suite on the top floor and did not charge for the upgrade. Went down to go to the venue and asked for a back way, the guy helped and even went outside to show us the road we needed to be on. Very helpful!!
Front door was confusing to find
Dear Gayle, Thank you for sharing your wonderful experience with us. We're thrilled to hear that you enjoyed the breakfast and found our staff polite and accommodating. It's great to know we could upgrade your room to a suite on the top floor. Your feedback about the front door will help us improve, and we're pleased our team could assist with directions. We value your positive insights.
Dear Gayle, Thank you for sharing your wonderful experience with us. We're thrilled to hear that you enjoyed the breakfast and found our staff polite and accommodating. It's great to know we could upgrade your room to a suite on the… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewEverything was CLEAN. The location is amazing and quiet. The breakfast was top notch and the staff seemed happy. I was treated with kindness and respect and had a wonderful stay.
The road to the hotel is a little confusing.
Dear Jennifer, We are delighted to hear that everything was clean and you enjoyed our amazing and quiet location. The road to the hotel can indeed be a bit confusing, but we are glad it didn’t overshadow your wonderful stay. It is fantastic to know you appreciated the top-notch breakfast and our friendly staff. Your kind words mean a lot to us.
Dear Jennifer, We are delighted to hear that everything was clean and you enjoyed our amazing and quiet location. The road to the hotel can indeed be a bit confusing, but we are glad it didn’t overshadow your wonderful stay. It is fantastic… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location and service
Dear Jose, Thank you for your wonderful feedback. It's delightful to hear that you appreciated our location and service during your stay. We strive to provide exceptional experiences to all our guests.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewConvenient cheap and close to lots of restaurants
Dear Joni, We're delighted to hear that you found our location convenient, affordable, and close to various dining options. It is always a pleasure to receive such excellent ratings from our guests. We look forward to welcoming you back soon.
Dear Joni, We're delighted to hear that you found our location convenient, affordable, and close to various dining options. It is always a pleasure to receive such excellent ratings from our guests. We look forward to welcoming you back… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewCamillo the manager was super helpful and kind, helped us fix an issue where I had paid in advanced but booking.com never sent the payment, so he navigated their customer support with me and got us our room no problem. He gave us stellar recommendations to local food and drinks. Xavier also shuttled us to and from the concert venue we came to town for, very professional. Great experience with the staff. The room was clean and cozy, facilities were all pristine. Excellent stay.
Booking.com didn't send our payment, and three other guests checking in had the same problem. Will not be using booking.com again anytime soon. No issues whatsoever on the hotels end, they were great.
Dear Carmical, It's wonderful to hear about your positive experience with our team members, Camillo and Xavier. Their attentiveness and professionalism, especially in navigating the payment issue, are truly commendable. We are delighted that you enjoyed the clean and cozy room as well as the pristine facilities. It is unfortunate that you encountered issues with Booking, but we are pleased that we could make your stay excellent from our end. We hope to welcome you back for another memorable visit.
Dear Carmical, It's wonderful to hear about your positive experience with our team members, Camillo and Xavier. Their attentiveness and professionalism, especially in navigating the payment issue, are truly commendable. We are delighted… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewroomy and safe
Dear Mary, Thank you for sharing your thoughts on your stay. It's wonderful to hear that you found the room spacious and felt safe during your time with us. We strive to provide a comfortable and secure environment for all our guests. Please consider visiting us again for another great experience.
Dear Mary, Thank you for sharing your thoughts on your stay. It's wonderful to hear that you found the room spacious and felt safe during your time with us. We strive to provide a comfortable and secure environment for all our guests. P… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewNice hotel. Good breakfast and great pool. Rooms clean and cozy. Close to AMP which is our purpose for stay.
Only one lady checking in at 3pm on a Friday - busy time to only have one employee for check in. She did her best but the line grew long quick.
Dear Jennifer, Thank you for sharing your wonderful experience with us! It’s delightful to hear you enjoyed our breakfast and found our pool to be great. Our team strives to maintain cozy and clean rooms, and we're glad this resonated with your stay. We are pleased our location suited your visit to AMP. Your comment about check-in is appreciated, and we will review staffing during peak times. Our team member did their utmost best, and we value your patience.
Dear Jennifer, Thank you for sharing your wonderful experience with us! It’s delightful to hear you enjoyed our breakfast and found our pool to be great. Our team strives to maintain cozy and clean rooms, and we're glad this resonated w… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewAlmost everything!
Personally, I like bathrooms with the tub/shower, toilet, sink and mirror in the same room with closable door. But I can see the reasoning of having the sink and mirror outside of the bathroom door.
Thank you for sharing your thoughts about our room layout. It is wonderful to hear that you found almost everything you experienced enjoyable and understood the reasoning behind our design choice. We are pleased that overall, your stay was excellent. We look forward to welcoming you back soon.
Thank you for sharing your thoughts about our room layout. It is wonderful to hear that you found almost everything you experienced enjoyable and understood the reasoning behind our design choice. We are pleased that overall, your stay was … Show more
Reviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewI liked the accomodations, the pool and especially liked the assistance of the staff and especially the general manager who went out of his way to help me with my reservation problem.
I did not like that Booking.com booked and charged me for my 2 rooms that I requested and then only forwarded to the hotel a reservation for just one room......and there's virtually nothing that showed me who/where to contact about that mess.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe staff were very friendly and the pool is well kept and clean.
The air conditioning in our room was not working correctly. The air was set to 65 but the room never got below 78. It was so hot in the room that we couldn’t sleep.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe hotel was clean, comfortable, and easy to find.
We had a minor issue checking in with an employee who wasn’t sure how to find our reservation amid a software transition. We were trying to check in about two hours early, and the room was ready, but she didn’t know how to actually check us in without double-charging my credit card. We simply left for a few hours to enjoy the museum in town, and when we came back after the standard check-in time, the manager had returned, and we all discovered that she had managed to check us in somehow after we’d left. Everyone was very nice about this little issue, and since this was the only hiccup in our stay, I’d say we had a great visit.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewStaff was excellent and friendly.
Had to h e someone come fix the TV and the outside was a little trashy. The breakfast was not good. What happened to good ol waffles. That gravy, biscuits and eggs were cold. Biscuits were so hard the crumbled apart just trying to put a pat of butter on them.