Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Texas hotel reviews
  4. Tyler hotel reviews
  5. Reviews of Royal Inn & Suites

Reviews of Royal Inn & Suites 2 stars

2645 west northwest loop 323, Tyler, TX 75702, United States

#37 of 37 hotels in Tyler

Guests' Choice

Review score

Based on 86 hotel reviews

3.4

Score breakdown

  • Cleanliness

    4.2

  • Comfort

    4.2

  • Location

    5.0

  • Facilities

    4.0

  • Staff

    5.3

  • Value for money

    5.1

  • Free WiFi

    6.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 20 August 2025

    3.0
    Spend a little more to go elsewhere
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    They wanted to charge a five dollar fee for the TV remote, so be ready for that. The front desk person was not friendly at all! They room was beyond pitiful. Dirty walls, roaches in the microwave, uncomfortable bed. The A/C worked, so there is that. No soap or other traditional room amenities provided. I would not recommend this place, even for budget conscious people.

    There was nothing to like here.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    4.0
    Disappointing
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I don't like that there was roaches everywhere, it has a lot of unkempt maintenance that needs to be attended to and it's a hard letdown for me because I have always liked it there, but until the maintenance is attended to it highly unlikely that I will be returning.

    I really like the office attendant, she is very nice and good people.

    Stayed in July 2025

  • Reviewed: 24 June 2025

    4.0
    Nothing
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 15 nights
    • Submitted via mobile

    Bro the tv don’t work there are rude don’t have cups spoons WiFi sucks Landry room disgusting some took a poop in the out side shower or what ever it is they don’t clean there rooms dirty cigarettes buts behind the bed roaches dirt sand don’t mom sweep or have house keeping also owners really rude didn’t get our deposit back easily done then said

    Bro the tv don’t work there are rude don’t have cups spoons WiFi sucks Landry room disgusting some took a poop in the out side shower or what ever it is they don’t clean there rooms dirty cigarettes buts behind the bed roaches dirt sand don’t mom sweep or have house keeping also owners really rude didn’t get our deposit back easily done then said

    Stayed in June 2025

  • Reviewed: 18 May 2025

    2.0
    Never again...
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The woman working the front desk told me 4 times before even getting my key that checkout time was 11. I was not given a remote because I arrived a little after midnight and I had no idea that I would need 5 cash only to get a remote at this hotel. When I first walked in I opened the fridge the door fell off. There was not a plate in the microwave that didn't matter though because it didn't work or wasn't plugged in. There was a huge puddle in the floor from the broken fridge door (I hope) the bed had a dip in the middle that reminded me of a queen size hospital bed. The tub had a very very very slllooooowwww drain. They couldn't be bothered to paint the countless patches in the wall. Then if all of that wasn't enough the next morning starting at 9:45 the front desk woman started knocking on the door to remind me checkout was at 11 and she came back every fifteen minutes until 11 to tell me just incase i forgot. Then to wrap up my lovely stay there as I was getting my car the front desk girl races out and requests my key card for the room.

    I guess inliked that they were as eager as I was to her me out of there.

    Stayed in May 2025

  • Reviewed: 27 June 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Towels are dirty it was not clean

    She was nice

    Stayed in June 2023

  • Reviewed: 26 January 2023

    4.0
    Like sleeping in a cheap old smoke-filled cantina
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    None of the rooms are non smoking and they reek heavily of smoke. It was a disgusting night breathing in a room deprived of sxygen and filled with tobacco odor, and since there are no refunds I had to stay.

    It was affortable consodering the other places were more expensive

    Stayed in January 2023

  • Reviewed: 24 August 2025

    6.0
    Pleasant
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The mattresses were worn the inner springs.The paint was peeling off the rub and the fixture was not fastened to the sink.It is a very good deal , but was impressed with the condition of the facilities.

    The location is great in my opinion. Staff is great and very helpful.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    1.0
    I did not stay in this motel because it was so bad!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    See above

    This place was filthy and smelled, the toilet was broken, all was very dirty! I asked for another room, she showed me another room and it was just as bad. I asked for my money back and she refused! I wanted to contact Booking .com to get my refund. But could not get a phone number. I stayed down the street in another motel. Can I get a refund for this?

    Stayed in August 2025

  • Reviewed: 4 July 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 29 nights
    • Submitted via mobile

    Fridge is too small, tv freezing up, bathtub was clogged, and looked like it hadn't been cleaned in days. They need a better cleaning staff. Owner is charging me an outrageous pet fee even though I have emotional support animals 😢 I was angry 😠 about that

    Bed is decent and the fact that there is no carpet is a plus

    Stayed in June 2025

  • Reviewed: 2 May 2025

    1.0
    The worst
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in May 2025

  • Reviewed: 30 April 2025

    1.0
    Never again
    • Business trip
    • People with friends
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Prostitution

    Nothing horrible

    Stayed in April 2025

  • Reviewed: 17 March 2025

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It was the dirtiest place I have ever stayed at. Moldy, dirty, and didn't feel safe.

    There wasn't one good aspect to the place.

    Stayed in March 2025

  • Reviewed: 2 March 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nasty . Dope bags everywhere . Bedding was Nasty wall had idk all over them. Bathroom gross paid 50$ was in the room maybe 15 mins went to get ask for refund .. lady was rude would give refund.. DON'T EVER STAY HERE

    Stayed in February 2025

  • Reviewed: 20 February 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything else about this place was trash!

    The location is about all I liked.

    Stayed in February 2025

  • Reviewed: 4 February 2025

    1.0
    Very poor
    • Couple
    • Queen Room
    • Stayed 19 nights
    • Submitted via mobile

    The staff was rude,the place was in disrepair,it wasn't worth the price

    Nothing

    Stayed in January 2025

  • Reviewed: 26 January 2025

    1.0
    Worst place I’ve ever been
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Dirty, loud blacks fighting in the rooms constantly rooms dirty. Nasty.

    Didn’t like it

    Stayed in January 2025

  • Reviewed: 22 November 2024

    1.0
    10/10 would not recommend
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The presence of racism was very unpleasant and uncalled for.

    Stayed in November 2024

  • Reviewed: 13 November 2024

    1.0
    we arrived from a long drive and wanted to rest..i had booked this hotel a few hours before arriving. the lady at the re
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    dirty smell bad management the receptionist barely spoke English

    Stayed in November 2024

  • Reviewed: 10 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Place was a bit outdated but for what we needed it was good

    Price

    Stayed in November 2024

  • Reviewed: 29 June 2024

    1.0
    A big mistake to stay here!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Taped up broken remote, garbage on the floor, half a roll of toilet paper, the room smells bad, the bedding was not clean, just overall trashy.

    Someone wrote on the inside of the main door, "I love Angie". That is super inappropriate and very creepy. Very unprofessional and weird.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    1.0
    10/10 would not recommend
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    Everything was dirty

    Did see any

    Stayed in June 2024

  • Reviewed: 18 May 2024

    1.0
    Scary, unclean, loud, and unsafe but hey the price was cheap.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Unclean room, no basic toiletries. During the storm the room started leaking right above the toilet bowl. I informed the manager. Very noisy, you can hear a couple fighting all night long. There were five homeless people with their belongings squatting on the property gazebo. Scary, unclean, loud, and unsafe but hey the price was cheap. I left the hotel a day earlier than my planned stay

    Price was low, rooms and beds were spacious

    Stayed in April 2024

  • Reviewed: 6 February 2024

    1.0
    Very poor
    • Business trip
    • Group
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    ROACHES The owner came into my room at 1030 without knocking, demanded the remote and door key for some reason and then tried to keep my deposit because of water on the floor from some dropped ice melting. insane. ROACHES

    Nothing. It was awful

    Stayed in February 2024

  • Reviewed: 4 December 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 31 nights
    • Submitted via mobile

    The size of the room was the ONLY thing I liked. The room was dirty, they don't clean. The sheets and bed was horrible. The rates were the best in the location yet still pricy for what you got. The room stunk and the fridge didn't work.

    The size of the room was the ONLY thing I liked. The room was dirty, they don't clean. The sheets and bed was horrible. The rates were the best in the location yet still pricy for what you got. The room stunk and the fridge didn't work.

    Stayed in November 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!