2645 west northwest loop 323, Tyler, TX 75702, United States
#37 of 37 hotels in Tyler
Guests' ChoiceBased on 86 hotel reviews
3.4Cleanliness
4.2
Comfort
4.2
Location
5.0
Facilities
4.0
Staff
5.3
Value for money
5.1
Free WiFi
6.4
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End of dialog contentReviewed: 20 August 2025
Marisela
United StatesThey wanted to charge a five dollar fee for the TV remote, so be ready for that. The front desk person was not friendly at all! They room was beyond pitiful. Dirty walls, roaches in the microwave, uncomfortable bed. The A/C worked, so there is that. No soap or other traditional room amenities provided. I would not recommend this place, even for budget conscious people.
There was nothing to like here.
Stayed in August 2025
Reviewed: 1 August 2025
Profile
United StatesI don't like that there was roaches everywhere, it has a lot of unkempt maintenance that needs to be attended to and it's a hard letdown for me because I have always liked it there, but until the maintenance is attended to it highly unlikely that I will be returning.
I really like the office attendant, she is very nice and good people.
Stayed in July 2025
Reviewed: 24 June 2025
Keoni
United StatesBro the tv don’t work there are rude don’t have cups spoons WiFi sucks Landry room disgusting some took a poop in the out side shower or what ever it is they don’t clean there rooms dirty cigarettes buts behind the bed roaches dirt sand don’t mom sweep or have house keeping also owners really rude didn’t get our deposit back easily done then said
Bro the tv don’t work there are rude don’t have cups spoons WiFi sucks Landry room disgusting some took a poop in the out side shower or what ever it is they don’t clean there rooms dirty cigarettes buts behind the bed roaches dirt sand don’t mom sweep or have house keeping also owners really rude didn’t get our deposit back easily done then said
Stayed in June 2025
Reviewed: 18 May 2025
Melisa
United StatesThe woman working the front desk told me 4 times before even getting my key that checkout time was 11. I was not given a remote because I arrived a little after midnight and I had no idea that I would need 5 cash only to get a remote at this hotel. When I first walked in I opened the fridge the door fell off. There was not a plate in the microwave that didn't matter though because it didn't work or wasn't plugged in. There was a huge puddle in the floor from the broken fridge door (I hope) the bed had a dip in the middle that reminded me of a queen size hospital bed. The tub had a very very very slllooooowwww drain. They couldn't be bothered to paint the countless patches in the wall. Then if all of that wasn't enough the next morning starting at 9:45 the front desk woman started knocking on the door to remind me checkout was at 11 and she came back every fifteen minutes until 11 to tell me just incase i forgot. Then to wrap up my lovely stay there as I was getting my car the front desk girl races out and requests my key card for the room.
I guess inliked that they were as eager as I was to her me out of there.
Stayed in May 2025
Reviewed: 27 June 2023
Colston
United StatesTowels are dirty it was not clean
She was nice
Stayed in June 2023
Reviewed: 26 January 2023
Miguel
United StatesNone of the rooms are non smoking and they reek heavily of smoke. It was a disgusting night breathing in a room deprived of sxygen and filled with tobacco odor, and since there are no refunds I had to stay.
It was affortable consodering the other places were more expensive
Stayed in January 2023
Reviewed: 24 August 2025
George
United StatesThe mattresses were worn the inner springs.The paint was peeling off the rub and the fixture was not fastened to the sink.It is a very good deal , but was impressed with the condition of the facilities.
The location is great in my opinion. Staff is great and very helpful.
Stayed in August 2025
Reviewed: 22 August 2025
Mckenna
United StatesSee above
This place was filthy and smelled, the toilet was broken, all was very dirty! I asked for another room, she showed me another room and it was just as bad. I asked for my money back and she refused! I wanted to contact Booking .com to get my refund. But could not get a phone number. I stayed down the street in another motel. Can I get a refund for this?
Stayed in August 2025
Reviewed: 4 July 2025
Robin
United StatesFridge is too small, tv freezing up, bathtub was clogged, and looked like it hadn't been cleaned in days. They need a better cleaning staff. Owner is charging me an outrageous pet fee even though I have emotional support animals 😢 I was angry 😠 about that
Bed is decent and the fact that there is no carpet is a plus
Stayed in June 2025
Reviewed: 2 May 2025
Tederrell
United StatesEverything
Nothing
Stayed in May 2025
Reviewed: 30 April 2025
Vital
United StatesProstitution
Nothing horrible
Stayed in April 2025
Reviewed: 17 March 2025
Melanie
United StatesIt was the dirtiest place I have ever stayed at. Moldy, dirty, and didn't feel safe.
There wasn't one good aspect to the place.
Stayed in March 2025
Reviewed: 2 March 2025
Kayla
United StatesNasty . Dope bags everywhere . Bedding was Nasty wall had idk all over them. Bathroom gross paid 50$ was in the room maybe 15 mins went to get ask for refund .. lady was rude would give refund.. DON'T EVER STAY HERE
Stayed in February 2025
Reviewed: 20 February 2025
Penson
United StatesEverything else about this place was trash!
The location is about all I liked.
Stayed in February 2025
Reviewed: 4 February 2025
Martini
United StatesThe staff was rude,the place was in disrepair,it wasn't worth the price
Nothing
Stayed in January 2025
Reviewed: 26 January 2025
Daniel
United StatesDirty, loud blacks fighting in the rooms constantly rooms dirty. Nasty.
Didn’t like it
Stayed in January 2025
Reviewed: 22 November 2024
Keivontay
United StatesThe presence of racism was very unpleasant and uncalled for.
Stayed in November 2024
Reviewed: 13 November 2024
Polak
United Statesdirty smell bad management the receptionist barely spoke English
Stayed in November 2024
Reviewed: 10 November 2024
Chad
United StatesPlace was a bit outdated but for what we needed it was good
Price
Stayed in November 2024
Reviewed: 29 June 2024
Joseph
United StatesTaped up broken remote, garbage on the floor, half a roll of toilet paper, the room smells bad, the bedding was not clean, just overall trashy.
Someone wrote on the inside of the main door, "I love Angie". That is super inappropriate and very creepy. Very unprofessional and weird.
Stayed in June 2024
Reviewed: 17 June 2024
Webb
United StatesEverything was dirty
Did see any
Stayed in June 2024
Reviewed: 18 May 2024
Sudarshan
United StatesUnclean room, no basic toiletries. During the storm the room started leaking right above the toilet bowl. I informed the manager. Very noisy, you can hear a couple fighting all night long. There were five homeless people with their belongings squatting on the property gazebo. Scary, unclean, loud, and unsafe but hey the price was cheap. I left the hotel a day earlier than my planned stay
Price was low, rooms and beds were spacious
Stayed in April 2024
Reviewed: 6 February 2024
Brittany
United StatesROACHES The owner came into my room at 1030 without knocking, demanded the remote and door key for some reason and then tried to keep my deposit because of water on the floor from some dropped ice melting. insane. ROACHES
Nothing. It was awful
Stayed in February 2024
Reviewed: 4 December 2023
Cory
United StatesThe size of the room was the ONLY thing I liked. The room was dirty, they don't clean. The sheets and bed was horrible. The rates were the best in the location yet still pricy for what you got. The room stunk and the fridge didn't work.
The size of the room was the ONLY thing I liked. The room was dirty, they don't clean. The sheets and bed was horrible. The rates were the best in the location yet still pricy for what you got. The room stunk and the fridge didn't work.
Stayed in November 2023
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