Reviews of Royal Inn & Suites 2 stars
2645 west northwest loop 323, Tyler, TX 75702, United States

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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location is great in my opinion. Staff is great and very helpful.
The mattresses were worn the inner springs.The paint was peeling off the rub and the fixture was not fastened to the sink.It is a very good deal , but was impressed with the condition of the facilities.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThis place was filthy and smelled, the toilet was broken, all was very dirty! I asked for another room, she showed me another room and it was just as bad. I asked for my money back and she refused! I wanted to contact Booking .com to get my refund. But could not get a phone number. I stayed down the street in another motel. Can I get a refund for this?
See above
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThere was nothing to like here.
They wanted to charge a five dollar fee for the TV remote, so be ready for that. The front desk person was not friendly at all! They room was beyond pitiful. Dirty walls, roaches in the microwave, uncomfortable bed. The A/C worked, so there is that. No soap or other traditional room amenities provided. I would not recommend this place, even for budget conscious people.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewI really like the office attendant, she is very nice and good people.
I don't like that there was roaches everywhere, it has a lot of unkempt maintenance that needs to be attended to and it's a hard letdown for me because I have always liked it there, but until the maintenance is attended to it highly unlikely that I will be returning.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewBed is decent and the fact that there is no carpet is a plus
Fridge is too small, tv freezing up, bathtub was clogged, and looked like it hadn't been cleaned in days. They need a better cleaning staff. Owner is charging me an outrageous pet fee even though I have emotional support animals 😢 I was angry 😠 about that
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewBro the tv don’t work there are rude don’t have cups spoons WiFi sucks Landry room disgusting some took a poop in the out side shower or what ever it is they don’t clean there rooms dirty cigarettes buts behind the bed roaches dirt sand don’t mom sweep or have house keeping also owners really rude didn’t get our deposit back easily done then said
Bro the tv don’t work there are rude don’t have cups spoons WiFi sucks Landry room disgusting some took a poop in the out side shower or what ever it is they don’t clean there rooms dirty cigarettes buts behind the bed roaches dirt sand don’t mom sweep or have house keeping also owners really rude didn’t get our deposit back easily done then said
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewNothing
Everything it was dirty and smelled and we could not stay there
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewI guess inliked that they were as eager as I was to her me out of there.
The woman working the front desk told me 4 times before even getting my key that checkout time was 11. I was not given a remote because I arrived a little after midnight and I had no idea that I would need 5 cash only to get a remote at this hotel. When I first walked in I opened the fridge the door fell off. There was not a plate in the microwave that didn't matter though because it didn't work or wasn't plugged in. There was a huge puddle in the floor from the broken fridge door (I hope) the bed had a dip in the middle that reminded me of a queen size hospital bed. The tub had a very very very slllooooowwww drain. They couldn't be bothered to paint the countless patches in the wall. Then if all of that wasn't enough the next morning starting at 9:45 the front desk woman started knocking on the door to remind me checkout was at 11 and she came back every fifteen minutes until 11 to tell me just incase i forgot. Then to wrap up my lovely stay there as I was getting my car the front desk girl races out and requests my key card for the room.
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in May 2025
Verified reviewNothing
Everything
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewNothing horrible
Prostitution
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewThere wasn't one good aspect to the place.
It was the dirtiest place I have ever stayed at. Moldy, dirty, and didn't feel safe.
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewNasty . Dope bags everywhere . Bedding was Nasty wall had idk all over them. Bathroom gross paid 50$ was in the room maybe 15 mins went to get ask for refund .. lady was rude would give refund.. DON'T EVER STAY HERE
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewThe location is about all I liked.
Everything else about this place was trash!
Reviewed: 13 February 2025 · Stayed in January 2025
Verified review